The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 268 reviews
Rated 3 out of 5 stars
Wanted more
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overrated way to have surround sound -- for the price, it does not do anything different than a pair of cheap speakers
Hi rbaillini, Thank you for sharing your feedback on the Sony HTAN7 BRAVIA Theater U Wearable TV Speaker. We’re sorry to hear it didn’t meet your expectations for surround sound. The HTAN7 is designed to deliver a personalized audio experience with 360 Spatial Sound and Dolby Atmos when paired with a compatible BRAVIA TV, offering a unique wearable alternative to traditional speakers or headphones. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
Rated 1 out of 5 stars
cannot get it to work
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted it to work however it didn't I would use it to watch tv in store it was great would geek squad be able to get it working
We’re sorry to hear that you’re having trouble getting your BRAVIA Theater U connected at home. We recommend ensuring that your TV's Bluetooth is turned on and that the speaker is in pairing mode (hold the power button until the indicator flashes blue). You can also try a quick reset by holding the Power and Play/Pause buttons simultaneously for about 5 seconds.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are packed nicely in the packaging with a QR code directing you to the website for the Speaker. It uses the same Sony Headphones app that you might already be using, I had to update the app to use them with these U Speakers. There was no firmware update yet as of middle of June, but they worked very well as is.
I had no trouble hooking them to my TV via Bluetooth and using them just like any other Bluetooth device. The sound was loud enough and immersive, if you lean to one side or twist your head, you will notice the dropout in sound. When you take them off and sit them down, depending on the volume you have set, you will still hear the sounds, but nearly as loud as if you were using a portable speaker.
The setup with the app was interesting, especially taking pictures of your ears to modify the sound profile. It guides you through it and didn't take very long at all.
The sound quality is very good, the equalizer in the app allows your to change it up a bit to your preference, not much bass effect is possible though, that would be the biggest weakness encountered so far.
I went on a short road trip for work and decided to use these instead of the vehicles Bluetooth system to test them out. I listened to my audio books, took calls via Bluetooth, the battery easily lasts a whole workday for audio book listening, not sure if constant music playing would drain them any faster. Since I charged them initially, I have not recharged them through 3 or so hours of TV use and about 8 hours of audio books and calls.
The design works very well, they sit hanging off your shoulders well with the slight weight keeping them in place. The band in between is bendable if you want to restrict how much they move around, by making them more of a V shape towards the front of your neck. The buttons are easy to get use to and are large enough to be able to use one handed.
I would recommend this for somebody wanting a change from on the ears or in the ears sound, they are great for watching TV without having the speakers loud.
We regret to hear that you are not satisfied with the neckband speaker. Due to the characteristics of Bluetooth wireless technology, audio/music playback on the neckband speaker is slightly delayed in comparison to the playback on the source Bluetooth device. We can still perform some troubleshooting steps to further isolate and hopefully resolve this issue:
-Disconnect and reconnect the neckband speaker to your TV: https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309093.html
-Install the latest software version of the TV and the Neckband Speaker to improve their performance.
-Keep the neckband speaker away from a device, such as a radio or a tuner, a wireless LAN device, microwave oven or a device that generates electromagnetic radiation. Use of the neckband speaker in the vicinity of such a device may cause noise in audio from the device.
-Make sure there are no obstacles such as a person, metal, or wall between the neckband speaker and your TV.
As an alternative to Bluetooth connection, you can use wired connection (via the supplied audio cable) if your TV has a dedicated headphone jack and the ability to listen to TV speakers and headphones at the same time. Please refer to the specifications of your TV.
Hi Jaime, Thanks for sharing your feedback. We apologize if you are not fully impressed with the speaker. We'd like to know if you have concerns about your device so we can help. Again, we appreciate any input you can provide as it can help us improve in the future. Thanks and regards, -Craig
Rated 2 out of 5 stars
Right Speaker Sounds Distorted
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The idea of this wearable speaker is great. However, execution leaves a lot to be desired. A week after my return period expired, the speaker on the right side distords and sounds muddy.
Thank you for your feedback regarding the HT-AN7 BRAVIA Theater U Wearable TV Speaker. We sincerely apologize for the inconvenience caused by the issues you have encountered with the right speaker. While we appreciate the concept of a wearable speaker, we understand that its performance has fallen short of your expectations due to the distortion and muddiness in sound. This is certainly not the experience we strive to deliver with our products.
We would like to assist you in diagnosing and resolving this issue. If you haven't already, please take a moment to follow the troubleshooting steps outlined in our Help Guide: https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309053.html
Should the problem persist or if you require additional information or technical support, please feel free to reach out to us at [email protected]. To ensure we can assist you as effectively as possible, kindly provide the following details:
- Name: - Username: - Model Number: - Description of the Issue: - Telephone Number:
We value your feedback and are dedicated to enhancing our products based on customer experiences. Thank you for bringing this to our attention.
Sincerely,
Romeo Sony Social Support
Rated 1 out of 5 stars
Issues with charging and product support
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Significant issues with charging. Manufacturer’s response is disappointing and Geek Squad/Best Buy not helpful.
We sincerely apologize for the difficulties you've experienced with the HTAN7 BRAVIA Theater U Wearable TV Speaker, which is having charging issues. We understand how frustrating it is when you don’t receive the support you expect from both the manufacturer and Geek Squad/Best Buy. Please know that your feedback is important to us, and we are committed to resolving this matter for you as quickly as possible.
To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at [email protected]. We kindly ask that you include the following details in your message:
- Name: - BestBuy Username: - Model Number: - Description of the Issue: - Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards, -Fred
Rated 2 out of 5 stars
Bteer alternatives
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not ready for prime time. Just get a good bluethooth headset
Hello bquarf, thank you for your review. We're sorry to hear that the BRAVIA HT-AN7 did not meet your expectations. This is not the experience we aim to deliver with our products.
We designed this speaker to provide a personalized, immersive sound experience for those who want to feel the audio around them without wearing traditional headphones. We understand, however, that a traditional Bluetooth headset may be a better fit for some listeners, and we appreciate your honest feedback.
We are always working to improve our products and appreciate you taking the time to share your thoughts.
Thanks for choosing Sony!
Best regards, Gus Sony Social Media Team
Rated 1 out of 5 stars
Does not work
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device pairs for approximately two seconds before disconnecting. Do not purchase
Hi Philip, Thanks for your feedback. We're truly sorry to hear that you're having disconnection issues with your HT-AN7. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
1) Make sure your source device (phone, TV, etc.) supports the required Bluetooth profiles (A2DP for audio).
2) Move the speaker and source device closer together and away from other wireless devices or metal objects that could cause interference.
3) Delete the HT-AN7 from your device’s Bluetooth list, then re-pair by following the pairing instructions: With the speaker off, press and hold the power/Bluetooth button for about 2 seconds (for first-time pairing) or about 5 seconds (if it has previous pairings) until you hear a notification sound and the indicator flashes blue.
Thanks for considering Sony and for bringing this issue to our attention. Warm regards, Estefany
Rated 1 out of 5 stars
Ruined by constant popping noises
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My initial experience was great, but halfway through my second song I started hearing random popping noises semi regularly.
It doesn't sound like a blown speaker popping issue, but I think is related to the bluetooth connection. Needless to say have random popping noises semi regularly completely ruins the experience of using these and I'd be better off just listening on my phone speaker.
Disappointing product.
Hi PaiG, We are sorry to hear that you are experiencing issues with your HTAN7. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please select “Prioritize Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. You can select this option by using the Sony | Headphones Connect app.
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Rated 2 out of 5 stars
Unnecessary frill
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was not impressed with sound quality. I paired this with a Sony Bravia 7. It looks better than how it sounds. Quite clunky compared to a traditional set of headphones.
Hi 22islander, We are sorry to hear that the HTAN7 did not meet all of your expectations. We'd love to troubleshoot issues that you are having with the wearable TV speaker and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sony made the wearable speaker better.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony Bravia theater you is a device that’s basically in a class by itself. I own three other wearable speakers, and to say this one is leaps and bounds better is an understatement. While the other devices still sound good, Sony elevates the category with sound processing the others lack. While it is a bit pricey for the typical consumer, I feel Sony did enough to add real value here.
Unboxing and set up:
In keeping with Sony being a premium brand, the unboxing experience gives the feeling that you’ve just purchased a high-end device. The unit itself has some heft, and the soft-touch plastics are a nice design choice.
The package also includes two cables - a USB-A to USB-C charge cable that I think is entirely too short, and a 1/8th inch to USB-C cable for using this device with anything that has a headphone output (laptops, DACs, music players, portable gaming systems, and the like)..
To fully take advantage of the 3D positional audio capabilities of the device, you’ll need the Sony Headphones Connect app for your smartphone. While I don’t mind an app for advanced settings, I do mind that I have to agree to 100 different things to use it, and then log in to save settings.
Usage and sound quality:
After initially charging the headset, setup is a breeze. It immediately paired to my iPhone 15 Pro, asked me to download the Sony Headphone Connect app. The app made pairing additional devices simple - I connected it to my Google TV device, my Nintendo Switch, and my Windows laptop. This is designed to allow two devices connected at once, so you can leave your phone paired while watching TV.
I also used the analog audio cable, which was easy enough to use with the laptop. It was kind of on the short side, but was adequate for me.
Bluetooth performance depends on the device and what you’re doing. I found that watching live broadcast TV with the Google TV device had some lag, but screaming was fine. Gaming on my phone, laptop, and Switch wirelessly all also had audio lag. This, unfortunately, is the drawback of Bluetooth. Analog mode fixes this.
The real draw of this device is 3D positional audio. While it works well, it’s limited. You can use a few music apps on the iPhone side for 3D audio music, Tidal being the most common service. If you have a recent Sony Bravia TV, you also get Atmos-enabled audio from sources that support it.
The only real drawbacks I see with the Bravia Theater U are the lack of full functionality across apps outside of those Sony picked for 3D positional audio and a lack of full features on more TVs. I’d like to see Apple Music and other music services, and the various streaming TV services that support Atmos be supported on phones, tablets, and even PCs and Macs. I’d also like to see more TVs supported, especially Google TV/Android TV devices since Sony’s TVs run Google TV/Android TV.
However, the sum of the parts make the Sony Bravia Theater U the best wearable speaker I’ve ever used. I expect this to have a similar following to the original device in this category.
Hi BillFromKC, Awesome! We are glad to hear that you are enjoying the sound quality of your new HTAN7 Wearable TV speaker! Thank you so much for choosing Sony! -Carl
Rated 2 out of 5 stars
Not worth to buy.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoyed it while my office calls. But definitely not worth as ‘Home Theater’.
We regret to hear that you are not completely satisfied with the neckband speaker. Sony's commitment to customer satisfaction is our top priority. Allow us to know more about your experience and help you out. Please email the below information to [email protected].
Name: Username: Model Number: Issue: Telephone Number:
Sincerely, -Ralph
Rated 2 out of 5 stars
Neck speakers
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It falls when you working keep desconecting when you listen music
Hi Ramirezjose. We're sorry to hear that you've been encountering this issue with your HTAN7 that they would keep disconnecting and falling down, this is not the experience we want you to have. Kindly suggesting to make sure the HTAN7 is placed on a stable and level surface. Avoid surfaces that are prone to vibrations or movement. You might also try: checking if there's a software update available for the HTA-N7 and whether it addresses Bluetooth connectivity problems. Ensuring that the Bluetooth drivers or patches are up-to-date. Disabling any power-saving modes that might affect Bluetooth functionality. Thanks for choosing Sony. -Milton
Rated 1 out of 5 stars
Requires an adapter for older Sony tvs
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite having a Bravia TV that’s only two years old, it requires a Sony adapter to get the for the Bravia-U. The adapter doesn’t come with the neck band, and is sold out pretty much everywhere, and possibly discontinued.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfortable, a little heavier than some others, but not by much. It’s worth it for the excellent sound.
The Sony Bravia Speaker includes, U neck speaker, USB-C cable, dedicated audio cable, reference guide, and warranty information. Sony has a more detailed user manual on their website which is excellent and downloadable.
The speaker is water resistant, but not waterproof. It’s resistant to rain and sweat but can’t be worn directly in water. To ensure the water resistance, the Sony Bravia Speaker’s charging port must be tightly covered with the attached cap for water resistance.
Bluetooth is very easy to pair. So far, I have it paired with my smartphone, tablets (Amazon and iPad), TV, Sound Bar, and Stereo. It seems to me that if the electronic device has Bluetooth, the Sony Brava U Speaker and be paired with it.
Specs:
- Enjoy the Home Theater Sound for up to 12 hours without charging.
- Built in microphone for hands free communication.
- Adjustable design for comfort and long listening (can position on shoulders for the most comfort).
- It only has one frequency band, 2.4Ghz which is all you need. The 2.4Ghz gives you a longer roaming distance than the 5.0Ghz.
- The USB-C charging port is easily accessible on the outside of the speaker.
- All buttons are also easily accessible and are raised to be able to find quickly.
- The Sony Bravia neckband can be adjusted on the shoulders or neck for maximum comfort.
The Sony Bravia U Neckband Speaker is perfect for sitting on the beach, backyard, anywhere you want to listen without disturbing others.
The Sony Neckband Speaker was designed so that only the person wearing it can really hear it. Making it excellent for listening when other people are around.
I’m enjoying the Sony Bravia Neckband to listen to my music, streaming services, and audio books without disturbing anyone around me. The closer the speaker is to your ears the lower the volume needs to be for excellent audio.
I recommend the Sony Bravia Theatre U Speaker for comfort, clarity, length of listening time, and just personal enjoyment.
Hi dstracker, Awesome! We are so glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl
Rated 1 out of 5 stars
Would Not Pair With Sony TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this together with a Sony - 65" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV and it would not pair. It would pair with my cell phone, but I needed it to pair with the TV. Sony said it should, but dead end on help there. Returned to Best Buy for a refund.
Hi Coops, We are sorry to hear that you had issues with the HTAN7 pairing with your Sony TV and had to return the unit. The HTAN7 should pair with TV's that support Bluetooth A2DP (Advanced Audio Distribution Profile). We hope that you consider Sony again in your future purchases.
Regards, Carl
Cons mentioned:
Bass
Rated 1 out of 5 stars
I didn’t like it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No bass and range is horrible…also it gets heavy…a few hours later my neck hurts.
Hi StanleyP, We are sorry to hear that the HTAN7 did not meet all of your expectations. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Rated 2 out of 5 stars
Do not recommend
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not what I was expecting
Sound is really low do not recommend
Hi Nellyy, We are sorry to hear that you are experiencing issues with your HTAN7. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Excellent sound quality and comfort at a price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a lot of wireless Bluetooth audio options, and I’m always looking for new offerings that deliver sound in new, innovative and comfortable ways. The new Sony Bravia Theater U wearable speaker brings a new way to get portable, high-quality sound in a comfortable package. At $299, this is not an impulse buy, but it certainly offers an intriguing option in a world of “me too” earbuds.
The Bravia Theater U is essentially a soundbar that wraps around your neck. Two chunky speakers hang down, one on each side of your neck, with a flexible, rubber coated neckband in between. The undersides are covered with a padded vinyl-like material, making them soft against your collarbone. On the inside of the right speaker, you’ll find the power/Bluetooth button and a mute button. On the inside of the left speaker, there are buttons for volume up/down and a center button for play/pause. All of the buttons are rubber coated, and the device has an IPX4 waterproof rating, meaning that it can handle the occasional splash if you’re wearing it while at the sink doing dishes.
Setup and sound quality:
Out of the box, the Theater U starts up in pairing mode. Find it on your phone’s list of available Bluetooth devices and you’re good to go. I already had the Sony Headphones app, and it instantly recognized the Theater U. Setting sound options, such as EQ was very easy – more on that later. Upon starting up the first song, I was immediately impressed with how good this thing sounds. Music was rich and full, with nice clean bass and crisp, clear high notes. In a direct comparison with a good set of earbuds, the Theater U lacked the immediacy of the earbuds, but the open air sound brings a different kind of ambience and sound stage that earbuds just can’t replicate. With earbuds, you’re always aware that you’re listening with something in your ears that’s trying to sound like a room full of speakers. With the Theater U, it actually is a set of speakers firing at your ears. It’s a subtle difference, but one that I really enjoy. What’s really nice is that you can listen to your music without being cut off from your surroundings. With so many open ear options available today, it’s nice to find one that doesn’t sacrifice sound quality in exchange for situational awareness.
Watching TV with the Theater U:
Sony markets this as wireless audio for watching movies or playing games at home. I’m not a gamer, but I was looking forward to using it with my Samsung QLED television. The Theater U paired easily with the TV, but when I chose to connect and listen through the Theater U, I experienced stuttering audio until it just quit trying. I unplugged and restarted the TV, but got the same result. After multiple tries, I gave up. Even changing the setting in the app to tell it to prioritize a stable Bluetooth connection didn’t make difference. It’s disappointing that the main use case for these is the one I can’t use. I might not have been surprised if I were using an off-brand TV, but this one is a major brand that’s only a few years old, so it should have worked.
Theater U and working from home/phone calls:
Having a dedicated mute button makes the Theater U into a portable speakerphone for working from home. I’m on conference calls all the time, and using the Theater U frees me from sitting in front of my computer and allows me to move around while staying connected. A simple press of the mute button on the right speaker toggles the microphone on or off. The excellent sound quality makes it easy to hear the participants on a call, and no one had any trouble hearing me as well. Using the Theater U as a hands-free speaker phone also works well. The speakers are comfortable enough to just keep wearing them all day to be ready when a call comes in. If all you want is a wearable speaker for calls and meetings, Sony’s NB10 wearable speaker is smaller, lighter and much cheaper, but is nowhere close to the sound quality of the Theater U.
Using the app:
The Sony headphones app continues to improve, and it works well with the Theater U. Multiple EQ options including 2 custom settings allow you to tweak the sound to your liking. Sony continues to partner with several providers to offer 360 Audio. I tried this and thought it was enjoyable, but not something I want to pay for. I did go through the Audio 360 setup, however, and thought it was interesting that Sony uses pictures of your ears to tune its sound output.
Conclusion:
Are these the wearable Bluetooth speakers for you? They boast excellent sound, are very comfortable and don’t require anything to be in your ears, and can serve as a great work from home mobile speaker system. The problem is that there are many wireless earbuds and headphones that can do the same thing and also allow you to use them for completely private audio in a coffee shop or while walking around the neighborhood. As a wearable speaker, they’re best suited for the home, and I can see how they would be great for a less invasive listening experience while watching a movie, but I wasn’t able to experience that for myself. Using it with Playstation 5 requires the use of a special cable that connects to the controller. That would eliminate any issues caused by Bluetooth, but the cable might be a little annoying. I’m not a gamer, but thought you should know.
At $299, the Theater U is a little pricey for an audio device that really can’t be your go-to in all situations. If you just can’t stand having earbuds in your ears and aren’t happy with the other open-ear offerings, the Theater U is a great choice and sounds better than any other open-ear product available. If you’re a gamer or can use these with your TV, they provide a great audio experience that won’t disturb the whole house. Outside of these groups, it may be difficult to justify, but I am very impressed with the Theater U. They accomplish what Sony set out to do, and have improved greatly on past iterations.
Hi BobinVA, Awesome! We are glad to hear that you are enjoying the sound quality of your new HTAN7 Wearable TV speaker! Thank you so much for choosing Sony! -Carl