Customer Ratings & Reviews

This controller is absolutely amazing! The design is sleek, the color is beautiful, and it feels very comfortable to hold even during long gaming sessions. The buttons and joysticks are super responsive, which makes gameplay smooth and precise. The battery life has been excellent so far, and I love how quickly it charges. It also connects instantly without any issues, which makes the experience hassle-free. The build quality feels solid and premium, so I know it will last a long time. Overall, this controller has completely upgraded my gaming experience. It’s a perfect mix of style, comfort, and performance. Highly recommended for any gamer!

Here’s a polished and engaging review you can use for your chance to win: The DualSense PS5 Controller: A Game-Changer in Every Sense As a gamer, I’ve used countless controllers over the years, but the DualSense for PS5 redefines what it means to be truly immersed in a game. From the moment I held it, I could feel the difference. The haptic feedback is nothing short of revolutionary. Whether it’s the subtle crunch of footsteps in snow or the powerful recoil of a weapon, the sensations bring a new level of depth to gameplay. The adaptive triggers are another standout feature, dynamically adjusting tension to mimic in-game actions. Pulling back a bowstring or flooring the accelerator in a racing game has never felt so real. Beyond the technology, the ergonomic design ensures hours of comfortable play. The textured grip feels premium, and the layout is intuitive, making it perfect for both casual players and competitive gamers. Battery life is solid, and the integrated microphone is a thoughtful touch for quick chats. Sony didn’t just create a controller; they created an extension of the gaming experience. The DualSense PS5 isn’t just a tool—it’s an experience that elevates every game you play. If you haven’t tried it yet, you’re missing out on the future of gaming. Feel free to personalize it further if needed!

I couldn’t be happier with the Starlight Blue PS5 controller! From the moment I unboxed it, the vibrant color instantly stood out—it's bold, refreshing, and adds a fun pop to my gaming setup. The matte finish feels premium and resists fingerprints, which is a huge plus. Performance-wise, it’s everything you’d expect from a DualSense controller: ultra-responsive buttons, adaptive triggers that add depth to gameplay, and haptic feedback that makes every moment feel immersive. Whether I’m racing through futuristic cities or sneaking through stealth missions, the controller keeps up flawlessly. Battery life is solid, and the grip is super comfortable even during long gaming sessions. Plus, it just looks so cool—I’ve had friends ask about it the moment they saw it! If you're looking to upgrade your controller or just want to add a splash of personality to your gear, the starlight Blue DualSense is a total win.

I recently purchased the DualSense controller in Cosmic Red, and I’m very happy with it so far. The color looks even better in person — bright, stylish, and unique. The controller feels very comfortable to hold, even during long gaming sessions. The adaptive triggers and haptic feedback work smoothly and really improve the gameplay experience. Battery life is solid, and the connection to my PS5 is fast with no issues. Overall, this controller is a great upgrade and definitely worth the purchase.

Sony really snapped with the DualSense, and the Midnight Black color just makes it even better. This controller feels premium in your hands — a perfect weight, super responsive buttons, and the adaptive triggers are next-level. Every little pull of the trigger feels different depending on the game, making it crazy immersive. The haptic feedback is no joke either — you actually feel the environments, footsteps, weather, and more. It’s hard to explain until you try it, but once you do, regular controllers just feel basic. Battery life is strong too — I can game for hours before needing a recharge. And that Midnight Black color? Clean, sleek, and looks way tougher than the standard white. If you’re a PS5 player (or even gaming on PC), this controller is mandatory. One of the best upgrades you can make. No regrets!

I recently picked up a refurbished, open-box PS5 DualSense controller from Best Buy, and I have to say, I’m incredibly impressed. The controller arrived in near-perfect condition—no scratches, no fading, and all the buttons felt crisp and responsive right out of the box. It’s clear that Best Buy’s Geek Squad refurbishment process is thorough; the controller felt almost as good as new. Of course, being open-box, I was a bit wary about battery life. After a few days of gaming, though, it held up just as well as a brand-new one. The adaptive triggers and haptic feedback are still incredibly immersive, and the built-in mic works perfectly. Best Buy even included a standard warranty, so I feel confident it’s a solid investment. If you’re on the fence about getting a used controller, I’d say go for it—especially from Best Buy. The value you get, combined with the peace of mind of a warranty, makes this a top-tier deal. I’m a happy gamer!

The PS5 DualSense Wireless Controller is an great gaming accessory. Its haptic feedback delivers incredibly detailed vibrations that let you feel everything from raindrops to explosions, while the adaptive triggers provide realistic resistance when drawing a bow or accelerating a car. The controller fits comfortably in your hands with textured grips that prevent slipping during extended play sessions. Additional features like the built-in microphone for quick communication, solid 8-10 hour battery life with fast USB-C charging, and premium two-tone design make this controller well worth the investment. The DualSense isn't just an accessory - it's a game-changer that makes PlayStation 5 gaming more immersive and enjoyable than ever before.

I purchased the black PS5 controller months back, and I am still thoroughly impressed. The design is sleek and elegant, with a matte black finish that feels premium and comfortable in the hands. The controller’s build quality is top-notch, and it has a solid weight to it that adds to the overall experience. The buttons are responsive, with a satisfying click, and the adaptive triggers are a game-changer, offering a level of immersion that I’ve never experienced before. The haptic feedback is precise and enhances gameplay, making every action feel more real. Whether I’m playing fast-paced shooters or exploring open-world games, this controller performs flawlessly. Battery life is another plus, lasting long gaming sessions without needing a recharge. The touchpad is sensitive and accurate, and the built-in speaker provides crisp sound effects, adding another layer of depth to the gaming experience. Overall, this black PS5 controller is a fantastic addition to my gaming setup. It combines style, comfort, and performance in one package, and I highly recommend it to anyone looking to elevate their gaming experience.

Use it to game on my pc with wirelessly or wired. Its just more familiar to me and ergonomics than keyboard & mouse. Plus i like the variable triggers, haptic feedback in games and audio ques output by the controller in capable games and long play time. Already owner of the cosmic red and now galactic purple as the colors are so beautiful and natural

Always expect new things from best buy. Unless you buy used. This PS5 controller is absolutely beautiful. With the shiny blue/green and a very tiny pink-ish hue! Yes its expensive but beauty is pain is what they say right? Controller is pretty, joystick and bumper bottoms are pure white. For me its still new but as far as I have been using it. It works just like a normal controller! So.. if you have the money like me then go ahead and buy it. If not then maybe just wait till your current controller dies out. Either way I’m happy with this controller.

The DualSense controller is a genuine game-changer. Sony nailed the design; it melts into your hands like it was custom-made. That Volcanic Red finish? Absolutely killer. The haptic feedback and adaptive triggers bring games to life, especially on PC titles that support them. Battery life isn’t perfect, but it’ll easily last a full session with the boys. Overall, this thing’s a beast. I couldn’t be happier and I highly recommend it.

The purple controller is my absolute favorite. The color is beautiful and stands out so much. It feels great in hand, works perfectly, and just makes gaming more fun. Definitely my go-to controller.

“I recently picked up the Sony DualSense controller for my PlayStation 5, and it’s been an amazing experience. The design is sleek and comfortable, with responsive buttons and triggers that enhance gameplay. The haptic feedback and adaptive triggers bring a new level of immersion, making every game feel more interactive. The battery life is solid, and it pairs seamlessly with the PS5. Whether you’re playing action games or exploring open worlds, the DualSense controller takes gaming to the next level. Highly recommend it for anyone looking for an upgraded gaming experience!”

I could no longer use my other controller and I really needed a new one on the same day .. although Best Buy was one of my options ,, I still chose to look around and see who might’ve had a deal for a better controller .. I finally had one more look at Best Buy and they had this controller on sale as an open box purchase which was way less than the original price every other company was listed and priced at .. I’ve been wanting this color so much for so long that I knew I didn’t want another controller unless is was this one .. although it came open box ,, the description said completely new and I trusted it .. thank you Best Buy for your wonderful deals .. I really like the color of the controller more than the other color options they’ve had ever .. the controller has given me no issues since purchasing and the design makes me feel great about spending my money on this item.

The PS5 controller is amazing. The color looks really clean and stylish, and it feels great to hold. The buttons respond fast, and the vibration makes games more exciting. The battery life is solid, and overall it’s smooth, comfortable, and fun to use. A great controller for any gamer.

Bought this controller last week, and it's been great so far. It connected quickly, feels comfortable in my hands, and all the buttons are responsive. The battery life has been good, and the overall quality is exactly what I expected from Sony. Very happy with my purchase.

This control I thought the color would be as I thought but the truth is I like the metallic color and with the black contrast it is actually a good color. Not to mention the gameplay, everything is perfect. I like game designs and so on, but I really liked this color.

[Employee of bestbuy] This PlayStation 5 DualSense controller is in fantastic condition and still performs like it’s brand new. The clean white design looks sleek and modern, while the build quality feels premium in your hands solid, comfortable, and responsive. Every button, trigger, and joystick works flawlessly, offering that signature immersive PS5 experience that makes gaming feel more realistic than ever. The adaptive triggers and haptic feedback still function perfectly, bringing every game to life with incredible precision and control. Even after years of use, this controller continues to deliver top-tier performance with no drift whatsoever a true testament to its durability and quality. Whether you’re diving into intense action games or relaxing with story driven adventures, it maintains smooth, accurate input and long lasting comfort. This isn’t just a used controller it's a well cared for, high performing piece of gaming gear that’s ready to keep up with every session.

The controller was exactly as described and on sale. A great deal for the money. It holds a charge for several days and works exactly as i expected it should. The staff at the store was very friendly and helpful in trying to locate other items I wanted. I will definitely be returning to this store for my future purchases.

Great PS5 controller. The color looks awesome, the design feels comfortable in my hands, and the overall performance is smooth and responsive while ga