Customer Ratings & Reviews

The PlayStation 5 is an amazing console with extremely fast loading times thanks to the SSD. The graphics are stunning, especially on games that support 4K and ray tracing. The DualSense controller is a big upgrade haptic feedback and adaptive triggers really make games feel more immersive.

Sleek design, blazing-fast loading. The PS5 Slim Digital Edition offers the same incredible next-gen gaming experience—super-fast SSD, stunning graphics, and the innovative DualSense controller—in a more streamlined form factor. Perfect for gamers who prefer buying digital and want a console that fits neatly into any setup.

I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. From the smooth ordering process to the performance of the console itself, it’s been a great experience all around. First, the buying process at Best Buy was seamless. The staff was helpful, and the pickup was quick and easy. The packaging was secure, and everything inside was in perfect condition. As for the PS5, it’s an absolute powerhouse. The graphics are stunning, especially on a 4K TV with ray tracing enabled. Games like Spider-Man 2 and Demon’s Souls look incredible, and the ultra-fast SSD makes load times almost nonexistent. The DualSense controller is another highlight—it adds a new level of immersion with haptic feedback and adaptive triggers. The only downside is the console’s size—it’s quite large—but that’s a minor issue compared to everything else it offers. Overall, I highly recommend the PS5. If you’re lucky enough to find one in stock, grab it! Best Buy made the whole experience easy, and I’m looking forward to years of amazing gaming. Rating: 5/5

The PS5 is an amazing console! The graphics are stunning, games load almost instantly, and the DualSense controller adds a new level of immersion. The interface is smooth, and exclusive titles are top-notch. It’s big, but worth the space. A great upgrade for any gamer. Highly recommend!

I recently purchased an iPad and a PS5 from Best Buy, and I am beyond impressed with both the products and the service. From the moment I walked in, the staff was friendly, knowledgeable, and quick to help me find exactly what I needed. The iPad has been everything I hoped for super fast, crystal-clear display, and perfect for both work and entertainment. The associate who helped me explained the storage options, accessories, and features in a way that made choosing the right model so easy. And the PS5? Absolutely incredible. Best Buy had it available when so many other places were out of stock, and the pickup process was smooth and organized. The console runs beautifully, and I couldn’t be happier with the quality. Overall, Best Buy made this entire experience simple, stress-free, and enjoyable. I’ll definitely be coming back for any future electronics! Highly recommend

You know I never reveled this info before but I've personally owned every Playstation consoles (PS1, PS2, PS3, PS4, and now the PS5) with the exception of the 1st Playstation console before PS1. It's now part of my collection of gaming consoles that I've grew up and I love it. I'm becoming a full time gamer with one of the hottest consoles on the market. I can say that I'm ready for the Playstation 6 when it comes available in the near future but I still will have my PS5, which I play almost daily. Piece of advice, buy this console nearly everybody got one and in my case my brother and I each have one.

Got what I expected. If you’re planning on never buying physical discs for your PlayStation 5 then the digital edition is for you. Plus, it looks much better than original or slim edition. Its quiet light weight and to my surprise produces less noise and heat too. I watched many YouTube videos where heating of digital editions was an issue. I just have better ventilation I guess. Very much happy with the purchase. Best buy is the best. The store guy was really helpful and made the purchase experience even smoother. I will suggest Best Buy to everyone planning to buy a PS5 atleast.

Great purchase!!! I was looking for a hobby to keep me from indulging in unhealthy activities when off of work and this was a perfect choice. Not only does it keep me entertained but it also brings the family closer together providing something to bond over. The picture quality is amazing and somewhat futuristic if you ask me and pairs nice with the haptic feedback from the controller providing the ultimate gaming experience. I would like to thank the Best Buy staff in Pleasant Hills who assisted with the smooth transaction process!

To the Best Buy Team, I am writing to express my sincere appreciation for the outstanding experience I had purchasing my PlayStation 5 from your Chandler, Arizona location. Although the unit was listed as refurbished open-box, the condition and performance have been absolutely flawless. The system arrived complete with every item, carefully packaged, and it operates exactly like a brand-new console. The gameplay has been magnificent, and I have already spent many hours enjoying and revisiting retro titles that made me fall in love with gaming years ago. It has truly been a nostalgic and exciting experience. Equally impressive was the professionalism and courtesy shown by your staff during the purchase process. Their knowledge, patience, and attention to detail made the transaction smooth and reassuring. Thank you for providing such excellent service and a fantastic product. I truly appreciate the opportunity to share my positive experience.

Nice upgrade from my PS4, no more storage issues and performs much better and faster. Able to play with friends and house all my games with no worries, 10/10. Got the digital slim version with a pink controller on top of what it came with. Controllers are super nice, too, overall would recommend.

Bought for my teen sons and they love it. It fits on the tv stand perfectly and runs smou

Since I got it, everything has ran smooth so far, pristine quality, quiet start up and easy accessible.

I recently bought a PlayStation 5 as a gift for my little brother, and it has easily become one of the best presents I’ve ever given. From the moment he unboxed it, the excitement was off the charts. The setup was quick and simple, and within minutes he was already exploring games with that smooth PS5 interface. Overall, gifting the PS5 was a huge win. My brother absolutely loves it, and it’s been a blast seeing him enjoy something that delivers both incredible performance and fun. Highly recommend it as a gift — or honestly, for anyone who loves gaming!

Good console. Easy to use. Great picture. Nice graphics.

Absolutely loved this PS5! Super smooth performance, fast load times, and overall an awesome experience. Exceeded my expectations in every way!

The PlayStation 5 delivers stunning graphics, lightning-fast load times, and a sleek design. Its DualSense controller adds immersive gameplay with haptic feedback and adaptive triggers. With a strong library of exclusives and smooth performance, it’s a must-have for any serious gamer. Highly recommended!

Amazing console. Fast, powerful, and great gaming experience. No issues so far.

The PS5 is awesome! Super fast, great graphics, and the controller feels amazing. Games run smooth and look amazing. Totally worth it for any gamer!

The slim model is so much smaller than the original ps5. One of the best gaming consoles available.

Just got my PS5 and I love it! Super fast, amazing graphics, and the DualSense controller makes gaming so immersive. Totally worth it!