Customer Ratings & Reviews

The Portal works good for what I need it. Having 2 kids and not an extra TV to be able to play some games and having this makes it easier for me to play my games and my kids to watch their movies.

Got this for my husband for Christmas and he enjoys it very much! It’s so nice, and the screen is fantastic

Pretty good overall but there is lagging so there’s that.

When I first got it I was so excited but after awhile I realized I didn't use it as much as I wanted to but when I need it it's there and it's great for portability just wish my headphones didn't disconnect so often.

If you have a good WiFi at home this thing is amazing, if your internet isn’t so good then it might get frustrating with lag

Even if you only have one tv you can still play your PlayStation 5 and watch your movies thru tour cable network! This device is a PS5 on the go with your account. Lets say your cousing want to play your play station with his own account, well he can just by making a account in the PlayStation. He can play while your not playing. So is family shared device is great !

Looks good and connects with no problem. Work anywhere also with internet

I received my item quickly and was amazed by the srvice and quality of my playstation portal when no one else had it, best buy is definitely the place to shop and i look forward to buying more products in the future

It’s not what I thought it was. I really wanted to like it but it’s a 5/10, might return

It has been very useful and great. Of course I wish I could stick a game in the machine itself, but I don't play many games as it is. It connects nearly seamlessly and I enjoy being able to play College Football 25 when I am not at home and have the time to do so

I love this thing! I’ve tested it out in various settings and it performs wonderfully.raps and bounds better than when it launched.

Great lil device with some warts. The concept and the price are perfect for what you get. But you MUST have rock solid Wi-Fi in order to maximize the value of this thing. I wish you could tether this device via a wired connection. That would be dope.

I love my portal. Especially after they drop the beta stream games on it now. The screen on it is amazing easy to see super comfortable to play with for hours.

This is simplely a WiiU tablet in sleek form. Honestly its a hood start to a trend in gaming. Rather it needs to a wifi or a NFC type device, it is yet to seen. When i home with no one else, performs at A level. When the house is full and late night, it starts to hitch up a lot frequently. Beats not playing at all.

I've been usuing the playstation portal now for a coupld of weeks and it is just amazing. It fits my needs since i have children and they live taking up the tv in the living room. Also the process of picking it up at best buy was fast and easy. I don't get any lag and it boots up fast. Also the battery feels like it last forever.

The portal is an amazing addition to my PS5. Works flawlessly 98% of the time with the 2% being times of gaming with weak wifi. Ive played it a states away from my PS5 on roadtrips via mobile hotspot and works great. The 1080p screen is large and clear and works great. Thankful i got my hands on this and would 100% recommend.

Everyone was very helpful and knowledgeable in finding what I was looking for. The item purchased has been working great

Great handheld. It’s what I needed as I can’t be in front of a screen at all times to game. It makes moving and gaming a lot easier. I’ll be honest it made me think about getting a steam Deck or an Asus Rog Ally, which will allow me to have full mobility and portability. The one saving grace is PS5’s exclusive titles from knee jerking that direction.

I think this was an excellent choice for me, it works good, I had no problems with it, and I enjoyed playing away from home.

Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!