Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 6,626 reviews
  • Rated 5 out of 5 stars

    great addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It allows me to play without bothering other people. and works amazing with a headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device and Addition to PS5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that does the job. If you have a great internet connection, you won’t be disappointed. Sometimes you just want to sit in a different room and game in a more comfortable position. Sound is good, screen is great and controls are great (minus the onscreen touchpad)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go and official Dad product. As a parent with 2 young kids this has become my go to device after winding down for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only caveat is you must have very fast wifi. I have one of the top of the line Nighthawks. Works great, zero issues. The controllers are great. Well made device for what it is made for. I enjoy playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this especially when we are on vacation and they want to play a game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Switch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a small demographic but I feel I am the audience. There are times when I just want to lay in bed and play games or my son is using the TV for something else. I think it works well if you have a decent router, but if you don’t I would stay away because the experience will probably be awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device! Chiaki, Backbone, etc have nothing on this. Game streaming, even in beta, makes this a must have on the go. The Dualsense handles make this eaay to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Would recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with my PS5. Works well even a few rooms above the internet modem. No problems with connectivity through the ps5 or streaming games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great assuming your PS5 is connected with an ethernet cable & your WiFi is decent. I"ve been primarily playing turn based games so haven't had any problems with lag/input delay. This being a dedicated device makes it much more valuable to me than the Backbone One, which I have owned for a year and barely used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION WHEREVER YOU CAN

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    despite the discourse online before its release the portal took the industry by storm. i was able to get .ine before the holidays and was very much looking forward to playing my playstation on the go. so far im more than pleased with being able to play some old and so.e new games in a different way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and even better customer service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal quit working after about two months, but Best Buy took care of me and replaced it without an hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for all PS gamers!! Feels great in your hands! Screen is impeccable! Lightweight and so easy to use! Just set up remote play, search and sync to your console through WiFi, and it’s game on!! Perfect for when family is using tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nearly perfect!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is great fun! It serves the purpose I bought it for, which is to be able to play a game while the tv is being used someone else AND to play in bed. I used to rarely turn on my playstation, but now I use it all the time. Really a great device. It would be perfect if it had Bluetooth to connect wireless ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it definitely exceeds my expectations perfect condition plus excellent quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to your PS5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great. I love that I can take it virtually anywhere and it will work. It is best to add to your PS5 hardwired to your internet for best results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back for my bday I got it as a gift to myself and I love it reminds me of the psp from back in the day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal has been working well on my home network. Currently have Spectrum wigh 500/20 and the steaming has worked well in most locations in my house. Have not yet tried a cellular connection. Have really been using it with single player games and when try to play online (such as MW3) can notice some lag. Happy overall, thoigh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play…. Good sized display and great quality graphics. Just have to have your consol on to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing as i travel for work alot. Small convenient and a blast to use to play jak and dexter!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in this product. WHEN it works its got great picture quality and operation, no conplaints there. The worst part is that it only connects sometimes and I have researched endlessly how to fix it...there are no clear solutions from playstation or anywhere for that matter. I have done all the complicated fixes as well as the simple, I also pay for an extra portable wifi device and line and it still only works some of the time.

    No, I would not recommend this to a friend
Sponsored