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$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 6,626 reviews
  • Rated 2 out of 5 stars

    It’s alright, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is decent when it works. I did my research before buying it and after so many reviews on YouTube I understood I was taking a gamble. This device will work well or not at all depending on your WiFi. You might need to consider purchasing a device to amplify your WiFi connection if there are other people in your home streaming or just using the WiFi in general. As far as ease of use this device is pretty self explanatory and it doesn’t have many options for optimizing performance. I have seen some reviews about people taking it on trips and to different places but this device is not a Legion go or any other type of handheld that acts as a mini computer or even a small portable console like a Nintendo switch. For all of those hoping to use this device and have 0 issues especially when using it outside your home, BEWARE. The signal would drop from time to time and it would log me out. There is also a stutter that occurred from time to time but it’s alright for story mode games. For competitive online shooters like Fortnite and MWW it is HORRIBLE. Very laggy. This product is made for a very specific audience like myself who has kids. This is perfect to have around the house when the family is occupying the TV or computer. It is definitely overpriced for what it is. If this device was closer to $99 I would’ve understood. Also in regards for audio I would give it a 5/10. The sound isn’t very clear without any type of headphones. That being said another thing to consider. I have the Sony buds and the portal will not connect to those. I have to connect them to my PS5 and then mute the portal and the sound form the ps5 will continue into the buds. Overall I ended up returning this device after about a month. Wasn’t terrible but not worth the money with all the headaches that it brings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PlayStation 5 and don't always get to enjoy it while you're home, the Portal is perfect. It allows me to play in the small moments, even when i can't be in the room where my PS5 is. I've never used remote play because it really wasnt convenient, but this device makes it so. If you're considering, get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was smart enough to pre-order this. I have a very nice TV but it's much more comforting to play on this little screen. It certainly does have the occasional connectivity issue (less than 1% of the time). But it's a very nice add on for not a horrible price. But it's fast, comfortable, and very high quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal it's great. I get to enjoy my ps5 in the comfort of my bed or in my favorite chair when I don't want to spend all my game time sitting at my desk. Its not a true portable console but it's better than nothing at the moment great alternative in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stick Drift?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A steal at $200. I believe the catalyst to a Vita2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 Star product when your PS5 is hardwired to your router. The screen is gorgeous. I know statistically it isn’t an OLED but being 1080p makes a huge difference in display quality. As a father of 2 it increases the amount of available time I can play my PlayStation by 2 to 3 times the amount I played before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a luxury buy. Its basically remote play, just a bit smoother. Cant play fps or anything around competitive gaming online because of the small amount of lag. Great for any single player games though :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy was great and made the buying experience-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item due to the fact that it didn’t work very well with my WIFI, I’ll probably get a new one from you guys again because of how good the experience was, Everyone was nice and friendly which made the shopping experience how it should’ve been!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation Portal review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system itself worked great and was mostly intuitive to set up and connect to the PS5, but I wouldn’t recommend unless your PS5 console is directly connected to your internet router. The Portal couldn’t maintain a high-speed connection on my WiFi and I eventually had to return it since I couldn’t play it around the house, defeating the purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice if you have good enough wifi to stream the games... i have xfinity 1g an still stutters on single player games. Online games wouldnt bother.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. When it connects. Highly suggest hard wiring your PS5 to the internet. If you have an average WiFi connection speed where you are using the portal it probably won’t connect. Most hotels do not have a fast enough WiFi for me to enjoy while traveling. The beta of remote play from library is cool. But games are limited. Hopefully this expands and will make it more useable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and was delivered quickly to me with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his birthday and he loves it. The color and graphics are very clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, still needs to improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is of good quality, buttons and sticks feels like the real PS5 controller. Screen is sharp and bright. Speakers could have been better placed. Requires strong internet connection. Caution: Currently doesn't connect to public Wi-fi (ones that require web browsers) like hotels and some coffee shops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall! I love that I can play Fortnite, Call of Duty and Read Dead Redemption 2 away from home. Only issue I have is that you need a reliable internet connection if not, it won’t connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile for home gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen . Works well with wifi 6 router. No glitches or drops in my condo. Really a pleasure to hold the games instead of always off the TV across the room. Not yet tried remotely, but I've used remote play on android and know what to expect (it's great when it works :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 Accessory to Free Up the Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving this device. It frees up the living room tv, so my wife can watch her shown while I can finish exploring a dungeon in Dragon’s Dogma 2 or finish a mission on Helldivers. Some games like the next gen Fallout 4 update have issues but I’ve had great results with most games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I waited on this purchase because I was hoping for a little more Versatility, and with the newest update this streams games as well as remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for remote play!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works flawlessly to remote play my cosole when visiting my parents for the holidays, way easier than lugging my console over when staying for a long weekend! No input lag or noticible difference compared to playing on my tv at home. It did take some time to get used to the wider feel of the controls but it is as comfortable as a regular controler.

    I would recommend this to a friend
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