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$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 6,726 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a stable WiFi connection to help with the input lag. Controller analog sticks are a little small

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need PlayStation to play certain games. I don’t think it’s worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically its a good looking handheld device but even with a very good internet connection there a lot of time lapse or lagging in playing games

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what i expected snd the latency makes the game unplayable and not enjoyable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful contectivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks and feels amazing. The operating system does not run like advertised. Cant even play a single game without loosing connection to the PlayStation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Useless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously what is the point of this. I'm not asking for much and does even less than that. At least let me down some games or bring back the PS Vita.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Defective unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work properly, wont stay connected to ps5 on the same wifi network or even in the same room!!!! Keeps saying "connection to ps5 lost" when it does manage to stay connected for a few secs it's constant lag

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must have good Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure your Internet is up to par to handle steaming your games. It helps to have your PS5 hardwired, if you don't it will hinder portals performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item breaks easily. Wish it lasted longer. Would suggest getting warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is really low. I played diablo 4 with it and game is looking so grey

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and returned it less than 24 hours later. I have gigabit internet and the test showed 450 down and 35 up. It was glitching and could barely stay connected. Thought it was my router so i sat right next to it and still. Did research and online it said to back down PS5 resolution from 4k to 1080p and still froze. Just not worth it and in my opinion i wouldnt waste your time or money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it slow or disconnects and I don’t like I play them it desync.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it wouod be like the psvita but you can only play it at home kn wifi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bitter sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product overall works well if you have decent wifi. Quality control with the new smaller joysticks needs to be addressed though. Rotating the sticks makes a clicking noise and feels awful

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    laggy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda laggy, i could only play offline games within it but it could be my internet idk

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be great but fedex never got it to me. Not all best buy fault but everybody knows fedex not that reliable. 3 stars for the refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t good just get a switch or steam deck, the connection isn’t good at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looked promising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this out for a few days and it’s a good product. It looks nice it’s really lightweight. It doesn’t feel heavy on your hands but the issue I have with it is that it has lots of lag I mainly play first person shooters online and even the most minimal leg makes a difference so this I couldn’t really recommend for online play but I could see a casual player using this for story based games where it doesn’t really affect the game if it’s laggy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not worth it - very laggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well and doesn't make sense. It has one purpose - to remote pay your PS5 - and is super laggy. Cannot play any timing or quick moving games, even in the same house. Would not recommend. Looks nice and feels nice, but doesn't perform at its only function.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth getting if you’re never home to play your ps5, perfect for traveling

    No, I would not recommend this to a friend
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