Customer Ratings & Reviews
- Model:
- WFG700N/W
- SKU:
- 6562126
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
New Favorite Gaming Headset!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with these earbuds. The sound from them is more than adequate for gaming. I enjoy the convenience of the small USB-c dongle. I can easily move it between my PC, PS5, and Steam Deck. The programmable touch controls are a nice touch and are convenient. A lot of people seem to complain about the noise cancelling feature but so far I have found it to work great and is more than adequate for using in home while gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doulon, Thanks for the 5-star rating!. We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Solid earbuds with great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed! Sound quality is awesome and it works seamlessly with the Sony PS5. Excellent battery life and the built in mic is decent. Not great, but decent. Only small knock is the noise canceling could be better. Tough to distinguish when its actually ON or OFF, because either setting makes only a negligible difference. Still rate it 5 stars because of the sound and easy integration with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Best easy to use PS5 headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont wanna have a head dent and you want something fast connectivity and easy to use. I truly believe this knocks all the sweet walls. I recommend it. I use it for my ps5 and it works amazing! I had this for more than 2 years now and its still works as brand new!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dissatisfied, we're glad you like our product! Thanks for choosing Sony! -Carl
a bit finicky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i first unboxed these and tried them, they had alot of problems. but after i downloaded the software on pc, they worked perfect and fixed alot of the problems ppl were saying. one thing to note though is that the software wouldnt recognize the earbuds until i connected it using a usb a adapter. the software app would not recognize the buds if i connected it directly into usbc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonc, Thanks for sharing your experience with us. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. We are sorry to hear that you've had concerns but we're glad that you we're able to address them. We appreciate your comment/feedback regarding the recognition of the earbuds while using USB connection. This can help us improve in the future. Thanks for choosing Sony! -Craig
Nice buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Essy to use. I like puppies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidY,
We're so happy to hear how much you're enjoying the Inzone Buds. It's great to know the sound and user experience it the mark. We'll take good audio and puppy appreciation any day.
Thanks for choosing Sony.
-Eliab
A must for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like bulky headsets and couldn’t use my airpods with PS5 so chose these earbuds. Great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HGGG,
Thank you for choosing Sony!
We're delighted to hear that you find them to have great sound and that they are comfortable for your use. It is gratifying to know that it has enhanced your experience and serves as an excellent alternative to earbuds!
Best regards,
-Fred
Good but needs changes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, with the right eartips they are very comfortable. Not compatible with phones or devices that don’t have a usb C. For use with a ps5, they work well but the volume can be low. You are not able to change the settings for voice and other sounds from multiplayer games, which can make it difficult to hear other people if the game has pound sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
We’re glad you’re enjoying the sound quality and comfort with the right earbud tips! We hear you on the USB-C limitation, they’re primarily designed for use with PlayStation 5 and PC gaming. It can be connected to other Bluetooth devices that support LE Audio. It can also work with other systems using the supplied USB transceiver. If you're experiencing issues with game audio overpowering chat on your PS5, adjusting the audio balance in the console settings could be a helpful solution.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
100x better than the ps5 specific version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound AMAZING with the ps5. I would recommend these over the new PS5 Pulse explore. ONLY ISSUE with these is you have to have a PC that can attach a USB-C for the dongle to be able to asjust any of the settings for the PS5 like game/chat Mixer or the Equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zigwiglig, Thanks for the positive feedback. We're glad you like your new gaming earbuds. We also appreciate your feedback as if can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using the older over the ear headset from Sony and needed an upgrade. I couldn't decide between these and the new pulse ear buds. I decided to give these a shot and wow, the quality of sound is amazing. The sound imaging when playing games is super clear. The battery life is really great as well. The longest game session I've played is about six hours and I still had plenty of battery left.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Tommy! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig
Epic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfortable and adequate. The sound is perfect, as is when talking with my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Alejandrokmdza,
Thanks for the review and the 5-stars rating! We are delighted to hear that you are loving your INZONE earbuds! With up to 12 hours of play, and a staggering 24 hours with the charging case. Dive into extended, uninterrupted gaming sessions, powered to outlast your competition.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Inzone bud review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and has clear audio really good hearing movement in games like cod
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaidenH,
Thanks for the 5-star rating! It's fantastic to know the WFG700N are delivering a top-notch experience in gaming! We hope you have amazing gaming sessions ahead.
Thanks for choosing Sony.
-Aldair
Great if you only need to game for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on April 24th, 2025. Opened box- Excellent condition, product worked amazing, sound quality/connectivity/convenient, just to last me just about 4 months. One side of the earbud stopped connecting/charging, I have tried soft cleaning the charging connectors with q-tips but it just won’t charge/work anymore. For only having them 3 1/2 months I wouldn’t spend $120 on these again let alone for the new price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FathersMatterAlso,
We're very sorry to hear that you're experiencing an issue with your INZONE Buds after only a few months. That is certainly not the experience we want for our customers. Since your earbuds are within the one-year manufacturer's warranty period, our support team can help you with troubleshooting and potential next steps. They are the best resource to assist you with this issue.
Please contact our Sony Headphones support team for assistance at the following link: https://www.sony.com/electronics/support/audio-video-headphones
Thanks for choosing Sony.
Best regards,
Eliab
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use daily with no issues for pc would recommend for anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abraham, we are immensely pleased to hear that your WFG700N is being used daily with no issues for your PC! We are truly grateful for your recommendation. It's rewarding to know that its seamless performance is enhancing your daily computing experience.
Thanks for choosing Sony!
Best regards,
Stephanie
Inzone buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound works great for 3d sounds on PS5 and works with pixel 8 pro
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephP,
Thank you for your positive feedback on the WFG700N headphones! We're thrilled to hear that you are enjoying the great sound quality and the 3D audio experience on your PS5. It's also wonderful to know that they work well with your smartphone. We appreciate you taking the time to share your experience with us and hope you continue to enjoy your headphones across all your devices. Thank you for choosing Sony!
Best regards,
-Fred
Good for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for his birthday. He seems to like them easy to use says the sound is good. He does have them connected to his PS5 with the included dongle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigboss71,
Very nice! Thank you for the 5-star rating! We're happy to hear that your son likes the sound quality of the headphones for his PlayStation 5. Thank you for supporting Sony!
-David
Not bad at all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using earbuds for gaming. As good as I would expect from wireless earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roche, Thank you for sharing your feedback on the INZONE Buds. We’re glad to hear that your first experience using earbuds for gaming has been a positive one and that they’ve met your expectations for wireless performance. Happy gaming and thanks for choosing Sony! -Jess
Sounds Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gaming earbuds you can buy. You can hear the sound allaround you. If you are into FPS or cinematic games, you need to give them a try.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaldS, Thanks for the 5-star rating! We're glad you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
Good product, could be better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, a little hard to get used to controlling it (like the volume and noise control), and has a weird-ish way to connect to devices. Also hard to control the device from my phone with the Sony Headphones app. Microphone is also worse than DualSense controller on PS5. Could be better. I would recommend because it is a good price for average headphones, and if you just want some privacy on your PS5, these are a pretty good option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camm, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with controls and mic of your Sony unit.
Regarding the control issues with the Sony | Headphones Connect app, this app is designed to help users quickly connect compatible Bluetooth headphones to your smartphones and customize audio settings. Please check this link for more details:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273062.html?search=control
Your feedback regarding the microphone is valuable, we will make sure to pass it along to the relevant team for further consideration. If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Great till they break
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really enjoying these earbuds for longer gaming sessions recently. Noisy house so the noise cancellation was perfect and the mic did a good job of filtering out background. Would be five stars but the right one went out on me. I have to fidget with it in the case to charge and even after a full night it doesn’t come on or doesn’t register it’s no longer in the case.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mrflafam, Thanks for sharing your experience with the Inzone gaming earbuds. While we're glad that you are impressed with the noise canceling performance, we're sad to hear that you have issues with one of the earbuds. Make sure that your device is up to date to avoid any performance issues. Regards, -Craig
Best Headset for PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work awesome. Have improved my gaming experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BLeonard,
Thank you for taking the time to share your feedback on the WFG700N! We're delighted to hear that these earbuds have enhanced your gaming experience. It's wonderful to know that our product exceeds your expectations.
We appreciate your support and look forward to serving you again.
Thanks for choosing Sony!
Best regards,
Stephanie
