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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $239.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 395 reviews
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all devices, seamlessly connects to my mac when dongle is plugged in. When i unplug, audio switches to speakers correctly. No weird connection issues, and no delay since its 2.5 ghz and not bluetooth. Long battery life as well! Only critique is that i cant change its volume on macOS as the software is windows and PlayStation focused, but I still can change audio in apps and web pages.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Bilal! We're glad you are impressed with the connectivity function of the earbuds. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say for Playstation and PC, but connect with anything that has a USB C.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianC,
      Thanks for taking the time to share your experience with our INZONE Buds! It is great to hear that you're impressed with the versatility and performance.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent device for its money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than expected! Pure strong sound in so small device. A bit tricky wan to connect to PS5, but reading the manual helps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OleksiiA,

      Thank you for choosing Sony!

      We're beyond pleased to hear that the WFG700N has exceeded your expectations! It's fantastic to know that you’re enjoying the powerful sound quality from such a compact device. We also appreciate your feedback regarding the connection to the PS5; thank you for taking the time to consult the manual for assistance.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    If you do not like earmuffs this is a must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! I highly recommend them for their incredible sound quality, excellent noise cancellation, and outstanding gaming experience. The touchpad feature makes it easy to toggle the microphone on and off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerda, thanks for sharing your wonderful experience with the Sony - INZONE Buds, these particular pair has been designed not only for high sound quality but also for enhanced precision with low latency to help you get the edge over your rivals while gaming! Thanks for choosing Sony. Regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Impressive buds for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to conect and works very well! The batery life is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      That's wonderful to hear! We feel privileged to know that you're impressed with the Sony - INZONE Buds! We designed them to be easy to connect and to deliver a high-quality gaming experience, and it's great to know that you're finding the battery life to be a huge plus.

      Thanks for taking the time to share your positive experience, and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The 1000-MX5’s of Gaming earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eye on some Gaming Earbuds and saw these and immediately got on the list for them. These use the same drivers as the top rated Sony 1000-Xm5 Headphones. These sound incredible, you’ll hear everything. For PS5 and Pc gaming I’d say these are a no brainer. You can use them on mobile devices but , They are not compatible with Apple so I can’t give any feed back on that end. If you want a high end set of earbuds for your PS5 go get a pair, you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wineho888, Thanks for the 5-star rating and we appreciate your feedback/input regarding compatibility with Apple devices! We're thrilled to hear that you are impressed with the new Sony Inzone gaming headset. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical on using earbuds while gaming on pc but this sony inzone is actually pretty good. Light and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RoelH,
      We are delighted to hear that you are enjoying your Sony INZONE Gaming Earbuds! They have been designed for long gaming sessions, with a comfortable and secure fit to prevent discomfort or the need for regular readjustment and come with effective noise-canceling technology, allowing you to focus on the game without background distractions. Thanks for choosing Sony!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    The Best earpods gaming ever.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 3D sound , comfortable, long lasting battery, charging superfast to used it as soon as possible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best, Thanks for your review on the Sony INZONE Buds! It's wonderful to hear that you're having an exceptional gaming experience with these earbuds, particularly with the 3D sound, comfort, and the convenience of a long-lasting battery with fast charging. This feedback is invaluable for gamers looking for that perfect audio solution. Thank you for awarding our product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Inzones are quite swell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire all around no complaints except the resetting thing when the case dies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamashiZen,
      Thank you so much for taking the time to share your feedback about the WFG700N! We're thrilled to hear that you're enjoying the performance. We truly appreciate your input regarding the resetting issue when the case dies. Your insights help us improve our products and we want to ensure you're having the best experience possible.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves these headphones so much! I gave them to him as an early valentines day gift! He uses them with his Meta quest 3 and according to him the sound quality and noise cancelation are amazing. Better than any other earbuds he had previously tried with the vr

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emalie, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Recommend buy..100%%.....................10.28.2024.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mantas, we're glad you like our INZONE Buds! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Gaming buds over headset all day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used gaming headsets. I decided to give gaming buds a shot and i do not regret my decision. Best decision ive made for gaming. Comfort, audio all amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRAIZE, You've made a great choice! We're very happy to hear you like the comfortable fit and amazing sound quality of your Sony INZONE Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a novaa pro wireless and stealth pro headsets have to try these !!! amazing sound amazing comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joesipr, You've made an excellent choice! We're glad you love the amazing sound and comfortable fit of your Sony Inzone Buds. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as great as I've heard about. Battery life is long charging times are quick and havent had any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scuff, We're glad you're happy with your new gaming headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for y'all who hate headphones... DONT GET THE PLAYSTATION PULSES. GET THESE INSTEAD!!! MIC WORKS BUT IS crappy... STILL 100/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, BrycesPROGamerReview! We are glad that you are enjoying your Inzone Buds. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best GAMING in ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect, installed app. Good to go! Use on my cpu, iphone 15 (w/t dongle), and PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Escobar, We're glad that you like the headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband Love them. He’s been using since they’ve arrived

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WendyC, We are thrilled to hear that your husband loves his new Sony INZONE Buds wireless noise canceling gaming headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 1 out of 5 stars

    Good sound not great charger designed to fail

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning them for 2days…. I’ve noticed that the case itself DOES NOT HAVE a balanced charger inside of the case…. My right earpiece charges to like 75% and my left ear bud get 5mins of play time then”low battery” and have to throw onto case solo for hours to charge it, while the right one sits useless untill the other ear piece charges, my suggestion if they even offer it, is to buy a SECOND charge case, one for left piece one for right piece that way they will always be charged to their fullest potential not, 75% one 20% in other

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StonyBologner,
      Thank you for taking the time to share your feedback regarding your experience with the WFG700N earbuds. We sincerely apologize for the inconvenience you are encountering with the charging case and the battery performance of your earbuds.

      If you haven't already, we recommend checking that both earbuds are properly seated in the charging case and also, you can use a soft dry cloth to gently clean the charging contacts on both the earbuds and the charging case to avoid any accumulated dust or debris.
      After cleaning and resetting, try using each earbud independently to see if one still drains significantly faster than the other.

      Additionally, you can reset your earbuds. For this process, set the headset units into the charging case and leave the charging case lid open. Press and hold the reset button on the back of the charging case for about 20 seconds or more. After about 15 seconds, the indicator (orange) on the charging case flashes for about 5 seconds. Check that the indicator turns off, then release your finger and the headset will be reset. Detailed instructions can be found here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html

      If the problem persists after trying these steps, we recommend that you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Battery life, Latency, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    These Are Some Great Gaming Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inzone Buds have been a pleasure to use from the moment I took them out of the box and they will become an essential part of my daily use. But before I tell you why let’s deal with what comes in the box. Once opened you’re greeted with the buds inside its charging case, a USB-C dongle(in between the earbuds), a quick start guide as well as the usual paperwork(warranty + manual), two INZONE stickers, a USB charging cable and, set of small, medium and large earbud tips. Getting set up is straightforward, I just took the dongle out popped it into my PS5’s front USB-C port and it worked right away. There was no tinkering of settings needed. One might say hey this is a Sony product so by default it should work right away with another Sony product which is fair but I had the same experience when I tested with my PC, I flipped the switch on the dongle from PS5/Mobile to PC plugged it in and it worked right away. I did however delay testing to fully charge the buds which took around 1.5 ~2 hours. I also want to point out that connecting these to other devices such as Android phones and tablets via dongle worked flawlessly, just plug in and play, I even tried it with my Nintendo Switch and it worked well. I highly suggest downloading the INZONE Hub app on your PC and using it as part of your setup process. It isn’t required but to get the max out of the buds and to also customize them you’ll need to. I’m sure most gamers would agree, that immersion into the worlds we escape to is of great importance as it heightens our experience and enjoyment. To that end, sound is a pivotal component to achieving this immersion and with these buds, Sony has once again demonstrated its mastery of audio technology as this performed extremely well at everything I threw at it. The sound was crisp, and clear, making every footstep, gunshot, crack, slam, directional sound, or dialogue pop with impressive detail. The deep bass ensured that explosions and dramatic moments packed a punch, enhancing the overall gaming experience. I tried this with God of War Ragnarok, Hogwarts Legacy, Spiderman: Miles Morales and of course, Call of Duty(Cold War and Mobile), and the audio in each was immense and impactful, especially given the fact that these buds feature ANC which ensured you were locked into the experience and free from external noise distractions. They also boast low latency which made it ideal for gaming. Also, these were very comfortable to wear for multiple hours at a time. They sat in place securely without slipping out easily and not once did I feel ear fatigue even after a 3-hour session. I didn’t strictly test the battery life but I can say these lasted over 10 hours easily on a single charge. Finally, I want to touch on customizing the buds via the INZONE Hub app. First off the touch controls on the buds are intuitive and responsive, providing quick access to volume adjustments, playback, and call management. But if you connect to a PC( ensure the dongle is switched to PC) and fire up the app, these controls can be changed. The app is intuitive to use and easy to navigate and each bud can have a setting assigned to 1 of 4 touch actions ( i.e. 1-tap, 2-taps, 3-taps, long press). You can raise and lower the general volume, the chat or game volume, toggle between ANC and ambient sound, and even mute the mic right from the buds themselves( works well on the PS5). All of these options along with the equalizer settings you can tune your liking get two thumbs up from me and I recommend trying the app. Sony's INZONE Buds are a marvel for gamers and audio enthusiasts alike and I’m sure both groups will enjoy using them. The ANC, audio quality, and comfort make them a top-tier choice and I highly recommend them to anyone looking for incredible audio performance in the gaming world and beyond.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaydozrock Excellent choice! We also appreciate your detailed feedback of your experience using your new INZONE buds. We're also glad that you like the C, audio quality, and comfort. The INZONE Buds are perfect for gamers! Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Latency
    Tech Insider Network Member

    Rated 5 out of 5 stars

    SONY INZONE BUDS!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony INZONE earbuds are a new addition to the line of INZONE products offered by Sony. The INZONE earbuds are a pair of wireless earbuds designed for gaming either on PS5 or your mobile or pc device. I have been testing these out for a few days now and I am impressed. Noise Cancellation, low latency, and comfort, it’s all there. So, let’s go over the features, PROS and CONS of the new Sony INZONE earbuds. Setup: Being a Sony product and using these on my PS5, the pairing process was seamless. Firstly, I downloaded the INZONE hub software on my pc and made sure the software was up to date and adjusted my settings to my preference and after that simply plugged the USB-C dongle into my PS5 and I was ready to go. Simple as that. Comfort: Iny my opinion, the most important aspect of any earbuds is comfort. If the headphones or earbuds that you wear are not comfortable, you will not be able to enjoy your gaming experience no matter how great they sound. This is where the Sony INZONE buds shine. The Inzone Earbuds are very comfortable to wear, even for long periods of time. They come with a variety of ear tips to choose from, so you can find a pair that fit your ears perfectly. The earbuds also have a secure fit, so you don't have to worry about them falling out while you're gaming. ANC (Active Noise Cancellation): The InZone Buds have active noise cancellation (ANC), which helps to block out ambient noise so that you can focus on your game. The noise cancellation is second to none blocking out pretty much everything around you so that you can concentrate on your experience. I find the ANC especially helpful when my kids are running around me yelling and screaming. Battery Life: The battery life on these earbuds is also amazing. You get 12 hours of use out of the earbuds and then another 12 hours from the charging case. One thing was disappointing though, the charging cable provided is rather small, 6 inches to be exact and the charging case does not support wireless charging, not a big deal but at the price point, I shouldn’t have to run around trying to find a longer charging cable so that the case is not hanging from my PS5. Latency: The Inzone Earbuds have very low latency, which is important for gaming. This means that there is very little delay between the time that you hear a sound in the game and the time that you hear it through the earbuds. This can give you a competitive advantage in games where every second counts. Sound Quality: The Inzone Earbuds sound great overall, with a clear and balanced soundstage. The bass is present but not overpowering, and the mids and highs are detailed and crisp. This makes them ideal for gaming, as you can easily hear footsteps, gunshots, and your teammates. Pros: • Excellent sound quality • Low latency • Comfortable and secure fit • Long battery life • Active noise cancellation Cons: • No Wireless charging and ridiculously small charging cable Overall, these are amazing earbuds and a great addition to the Sony INZONE line of products. I would recommend the Sony INZONE Earbuds to any gamer looking for a great pair of wireless earbuds. They are comfortable to wear, sound amazing and even block out screaming kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmirza, Amazing! We are happy to hear that you are enjoying your new INZONE BUDS. Your detailed feedback is greatly appreciated. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US