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Customer reviews

Rating 4.3 out of 5 stars with 422 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 422 reviews
  • Rated 5 out of 5 stars

    Expected dissapointment but I was wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can manage to find these anywhere, you need to at least give it a try. The fact that not a lot people have covered this product is so strange to me considering the amazing experience I’ve had. I have been using these for PS5 and they have been great so far. Sound has easily felt high quality and the noise cancellation is solid and did well to block out things like fan/ac unit noises. The overall design and comfort was some of the most comfortable sets of earbuds I have ever put on. The only area that I feel like takes away from these being perfect is the mic quality. Its not terrible by no means and my friends were able to clearly hear me with no problems so its decent but not great. Also another area where I feel like it may effect mainly PS5 users is that you NEED a PC/laptop in order to fully customize the earbuds for both PC gaming and PS5. The main importance of this is that it lets you customize the different tap commands on the earbuds. Once you set it up on the app to your liking you can plug them back in your PS5 and the settings will save. Overall I give these a certified must try rating especially if you’re trying desperately to avoid an over-the-head headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adan, Amazing! We're delighted to hear that you are happy with your purchase. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    PlayStation five 3-D earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson absolutely love these earbuds. They sound great. They give 3-D effect and they’re very very good to have if you prepare a lot of crucible or person versus person video games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Laptop!

      It is wonderful to hear that your grandson is absolutely loving his INZONE Buds. We are thrilled that the 360 Spatial Sound is giving him that "3-D effect" and a competitive edge during his Crucible and PVP matches. It sounds like they are the perfect fit for his gaming setup! Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Good Quality, Ok Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: 1. Good Quality case and buds 2. Very Comfortable to wear 3. Good Game Audio Con's: 1. Muffled Chat Audio ( anyone talking to you sounds quite even when they are maxed on audio slider) 2. Price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your detailed review of the INZONE Buds WF-G700N, RyanB! We appreciate you highlighting the aspects you enjoy and providing valuable feedback on areas for improvement.

      We're delighted to hear that you find the quality of the case and buds to be good, and especially that they are "Very Comfortable to wear." Comfort is paramount for extended gaming sessions, and we're glad we hit the mark there. It's also fantastic to know that you're experiencing "Good Game Audio," as our INZONE Buds are engineered to deliver immersive sound for your gaming experience.

      We also appreciate your candid feedback regarding the "Muffled Chat Audio," even with the audio slider maximized. This is an important point, and we understand how crucial clear communication is in multiplayer gaming. We are continuously working to optimize our products and appreciate you bringing this to our attention.

      Regarding the price, we strive to offer a balance of innovative features, performance, and quality, and your feedback helps us understand how our pricing aligns with customer expectations.

      For the chat audio, we recommend ensuring your INZONE Hub software (on PC) or the settings on your PS5 are updated to the latest version, as firmware updates often include improvements to microphone performance and overall audio balance. Sometimes, adjusting the game/chat mix settings within the INZONE Hub or your console's audio settings can also help in clarifying voice chat.

      If you continue to experience issues with chat audio, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US. They can provide further troubleshooting steps and investigate if there are any specific settings or adjustments that could enhance your experience.

      Thank you for choosing Sony INZONE and for sharing your honest thoughts!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    I Wish I could make this up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been searching for a good pair of gaming earbuds for a long time. I've had a few pairs to include the FITS by logitech. No earbuds fit my ear the way these do. They are snug and I can shake my head without them falling out. Plenty of fittings that may work for you as well. Don't get me started on the sound quality. I feel like i'm wearing a high quality headset that's built for its sound quality when wear these. When I play COD it's so easy for me to determine where the audio enemy is coming from. it's so crystal clear. If there were 10 stars i'd give all 10. Remarkable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sp3cko, Awesome! We are so glad to hear that you are enjoying the sound quality and fit of your new Inzone Buds! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    A review for what they are intended for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I have seen a lot of reviews slamming these for music and connecting via Bluetooth to use with cell phones. Yes they are advertised for this and it is a weak point. Why they advertised these options idk. But I’m here to review these for what they are not about the company or their advertising. First and foremost these are gaming buds. Whether on the PS5 or PC! These things sound terrific! The mic is awesome! Game chat doesn’t over take the sounds of the game. And other players can hear me clearly! 12 hrs of battery life is insane for gaming! If your looking for something specifically for gaming look no further than these Inzone buds. The noise canceling is great also! Grab a pair for your gaming needs today!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toddfather, Fantastic! We're thrilled to hear that you like the mic quality, sound, battery life, and noise canceling function. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best Earbuds Purchase....EVER!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many a headphone looking for superior sound quality and fast connection. These fit so well in my ears and they sound amazing. Great for Gaming or even just listening to my Spotify playlists. I highly recommend these for anyone that is a gamer or for when you are in the office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PenDayHo86,

      Thank you for sharing your experience! We’re thrilled to hear that the Sony WFG700N fit well in your ears and sound amazing. Their versatility for both gaming and listening to music on Spotify, as you described, makes them highly recommended for both gamers and office use. We hope you enjoy the combination of comfort and sound quality in these earbuds! Your recommendation is very much valued.

      Thank you for choosing Sony.
      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best addition to my gaming setup!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! I bought them 6 or so months ago. I needed something to wear that wouldn't affect my streaming get up. I had been using Hyperx alphas. I figured I would lose sound quality, and it would bother my ears. But, 100% the opposite! They fit great, they're extremely comfortable, and they put my over the ear sets to absolute shame. I will never buy over the ears again. They are also packed with amazing features, just enough to get you in trouble XD. 10/10 would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Juber88!

      We are thrilled to hear that the INZONE Buds have completely changed your gaming setup! It’s awesome to know that they are outperforming your old over-ear headsets in both comfort and sound quality. We’re glad you’re enjoying all those features—just try not to get into too much trouble with them!

      Thank you for choosing Sony and for the 10/10 recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best gaming headphones I ever bought!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use with my PS5, and they are perfect for my needs. They sound wonderful in 3D, and the microphone is crisp and clear, both are absolutely necessary for today’s gamer. The 12 hour battery is also a wonderful feature, especially when combined with the charging case to provide another 12 hours in very little time. These are definitely worth the cost, and I’m very glad that I bought them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kite,

      That's awesome! We're happy to hear that you like the sound quality, microphone, and battery performance of the INZONE earbuds. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 4 out of 5 stars

    Awesome with some quirks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds sound great and feel great. I have a s23 ultra so the LE Blutooth is compatible. Only issue I have is tweaks require connecting to a PC as there is no mobile app. The switch between BT and transreceiver mode is a bit laggy. They are small issues considering how great they sound and feel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheBeerBaron,
      Thank you for your feedback and we're glad that you like the audio quality of our INZONE Buds. We're sorry to hear if you are having some minor issues. For optimum performance of your INZONE Buds, please make sure you have the latest software version installed via INZONE Hub. Your feedback is highly appreciated and will help us improve our future products. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    These ear buds are Amazing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. I use them for my PS and the Portal. I can also use it on my phone and computer. Once they are fully charges it can last up to 12hrs. Also the Noise Canceling is amazing. When i put noise canceling on i can't hear any outside noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricC, Thank you for your positive feedback on the Inzone earbuds! We're thrilled to hear that you are enjoying the versatility and impressive battery life of our INZONE Buds Truly Wireless Noise Canceling Gaming Earbuds. It's great to know they are meeting your expectations across various devices including your PlayStation, Portal, phone, and computer. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Perfect for general usage and VR… almost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect and comfortable for general usage for my iPhone. Yes I could’ve gotten the AirPods but I never found them to be comfortable to use, so using these were great. And as I do a lot of VR content, they’re great for VR with the dongle as there’s no noticeable delay in audio. My only complaint is that they disconnect from time to time and reconnect during usage. I’ve gotten use to it but it seems it’s picky when it doesn’t have direct line to you from the computer so keep that in mind. For the price I was a bit hesitant but I needed a better solution to using the PrismXR. Overall I’d recommend them to anyone really.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Despina,

      Thank you for your feedback on the WFG700N INZONE Buds. We're delighted to hear that you find them comfortable and well-suited for both general usage and VR content, especially with the low audio delay when using the dongle.

      We apologize for the inconvenience regarding the occasional disconnection issue. Your observation about the need for a direct line from the computer is valuable, and we'll consider this in future improvements. We appreciate your candid comment, as it helps us enhance our products.

      For any persistent connectivity issues, we recommend ensuring that your earbuds have the latest firmware updates via the INZONE Hub application. You can find instructions on updating the firmware on this link:
      https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/downloads

      Thank you for choosing Sony INZONE Buds, and we hope you continue to enjoy your listening experience.

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Virtually No Latency on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I actually primarily use them on my work and personal PCs. Quality and comfort (from someone who doesn’t like earbuds usually) is great, and the RF USB keeps latency to something I don’t consider for gaming. The mic out of the box isn’t anything special on PC, but it’s there and better than webcam mics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielJ,

      That's awesome! We're glad to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony INZONE Buds Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony INZONE Buds have a lot going for them. The sound quality is excellent, with rich, clear audio that makes music, games, and videos sound amazing. They're also very comfortable, even during long listening sessions, and the battery life is impressive, lasting hours without needing a recharge. They also have a sleek, modern look and are compact and portable, which makes them easy to carry around. However, they aren’t perfect. One downside is that they tend to slip out of your ears after a while, especially if you're moving around. Also, to get the most out of the sound and settings, you have to connect them to a PC, which feels inconvenient for something that's supposed to be wireless and mobile. And if you want to use them with your phone, you’ll need to use a dongle, which can be frustrating and not very pocket-friendly. The biggest issue is the microphone quality. Several people I’ve talked to say I sound muffled—like I have my hand over my mouth—and my voice is hard to hear clearly. For calls or online chats, this is a serious drawback. For the price, i was expecting more. They cost as much as their everyday buds so i was expecting the same audio quality and fit. Those sound better on calls, these don't unfortunately. Finding the best way to tune them has also been a challenge. I cant find anything on reddit or YouTube on the best optimization settings. With all that being said, i do use them most of the time when gaming on my own. On, COD, i use my hyperX cloud headset for the better mics. I would get them on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speakers, thank you for sharing your detailed feedback on the Sony INZONE Buds. We appreciate your insights regarding their excellent sound quality, comfort during extended use, impressive battery life, and sleek, portable design. It's great to hear that you're enjoying them while gaming. However, we sincerely apologize for the challenges you've encountered.

      To help alleviate these issues, we recommend several steps: First, experiment with the various sizes of ear tips included with the earbuds, as a snug fit may prevent them from slipping out during movement. Second, ensure that the earbuds are properly seated in your ears. Finally, make sure that your earbuds are running the latest firmware by connecting them to a PC and checking for updates through the INZONE Hub software.
      For detailed instructions, please visit the following link: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090

      Thank you for considering Sony products and for your thoughtful input.
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Good product, not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the earbuds was pretty good, the bass was kind of boomy. I didn’t care for that part so much. The mic picked up A LOT of background. Overall not bad, if you want earbuds vs over ear it’s a great pick. I did end up returning and getting an upgraded version of my current over ear for PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinW, While we're glad that you like the sound quality, we regret that these had to be returned. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The noise cancellation really works. I do wish the bass was a little stronger, but I guess most games don’t require heavy bass. It was tricky to learn how to adjust the volume. I had to watch a YouTube clip, but it’s really simple to do once you figure it out. I bought mine open box, so it did not have any instructions with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quietnoise4,

      We’re glad to hear you’re enjoying the noise cancellation! To get that stronger bass you're looking for, we recommend using the INZONE Hub software on PC to adjust the EQ settings. Since you purchased an open-box unit, please feel free to visit the Sony Support website at the link below to download the full manual: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife really likes them, comments on the quality of sound, easy to use, connects to everything she needs them to. Solid. Have had minor connectivity issues connecting to PS5 but its worked out fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nuggz,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WF-G700N earbuds have delivered excellent sound quality and ease of use for your wife. We apologize for the minor connectivity issues experienced with the PS5 and would appreciate the opportunity to investigate further. Please contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. So our team can assist in resolving this matter promptly.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit funky at first, but once you get used to the feel of these, they are fantastic. Great noise canceling as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rob10,

      We appreciate you taking the time to share your experience!

      It's true that the fit can feel unique at first, but we're thrilled to know you've found the INZONE Buds fantastic once you got used to them, and that the noise canceling is hitting the mark

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Inzone's Good gaming earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros, Fair price Good sound great battery life ease of use. Actual good snug fit in my ears. Cons, No background noise canceling Must use a usb dongle Will occasionally drop connection if there are a good number of wireless signals present, meaning they dont have the ability to switch frequency. Overall, I'm happy with these for the price I paid on sale and for having geek squad as well, I have great confidence that if something happens with these or they stop working, Best Buy has my back. This is very important these days to have that assurance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the detailed review, LoganSSDD!

      We’re glad to hear that you’re enjoying the sound quality, battery life, and comfortable fit of your INZONE Buds. It’s also great to know that the peace of mind provided by Best Buy’s protection plan is giving you extra confidence in your purchase!

      We appreciate your honest feedback regarding the features as well. While these earbuds do include Active Noise Cancellation, the effectiveness often depends on achieving a perfect seal with the ear tips, so you might find an even better experience by experimenting with the different sizes included in the box. Regarding the connectivity, the USB-C dongle is specifically designed to provide the ultra-low latency required for gaming, though we recommend keeping it away from other USB 3.0 devices to help minimize interference in areas with many wireless signals.

      Thank you for sharing your experience and for choosing Sony for your gaming setup!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Very nice, great sound and mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for about 5 months I can confidently say I like these more than my astro a50s or any other "headphone" I've used previously. They really bridge the gap between an IEM and a traditional gaming headset, no wires and a crystal clear microphone. The only thing I wasnt a huge fan of was the "sony inzone" app but you can use dolby atmos and a few other apps as well just easily for better options on loudness eq and sound profiles if you're on PC and if you have to use it due to being on PS5 I would say its not terrible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewR,
      Thank you for taking the time to share your experience with the WFG700N earbuds. We appreciate your thoughtful feedback and are pleased to hear that you find them to be a great addition to your audio setup, surpassing your previous headphones.

      It's wonderful to know that you appreciate the seamless blend of features that these headphones offer, particularly the wireless convenience and high-quality microphone. We also appreciate your insights regarding the Sony Inzone app. We are continuously working to enhance our software experience and your feedback is invaluable in guiding our improvements.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 4 out of 5 stars

    Solid earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good, especially once tuned. The Fitment is great and I like how they included different ear tips. Mic is a hit or miss, sometimes I sound crystal clear and other times I sound robotic with a lot of static.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewM, We're glad that you like the sound quality and fitment. To use all functions and improved performances, please make sure to update the headset software and computer software “INZONE Hub” to the latest version. Ref: https://helpguide.sony.net/mdr/2977/v1/en/index.html

      Thank you for choosing Sony. Erin Sony_US