Customer Ratings & Reviews
- Model:
- WHG500/W
- SKU:
- 6562124
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the headset for its impressive sound quality and exceptional comfort during extended use. Users also appreciate the lightweight design, reliable battery life, and seamless compatibility with the PS5. While the microphone performs well, some individuals noted occasional connectivity issues with laptops and expressed a desire for deeper bass performance. Overall, the product is viewed as a solid choice, though some feel there are competitive alternatives available at a similar price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Very great headset!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great quality audio and microphone. I only with they had a better transparency mode/ambient sound. The transparency mode is very quiet!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kesstar!
Thanks for sharing your review with us! We are delighted to hear that you find the INZONE H5 so comfortable and love the sound of the audio and the mic.
We really appreciate you sharing your thoughts on the noise levels. Feedback like this helps us improve the experience for all our customers.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Microphone, Sound quality
Best fro you buck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for gaming and mic quality best compared to other Headsets of the same price range. the only thing i can say bad about this is the battery life, last for about 1-2 day depending how long you use it for but better then other Headsets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALIe,
It is truly wonderful to know that you are enjoying the great gaming performance and mic quality of your INZONE H5 compared to other options in its price range. We also appreciate your honest feedback regarding the battery life, and it is great to hear that it still holds up well against the competition during your gaming sessions.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
My New Standard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the best headset I have owned for my Playstation! I was running into sound bleed issues with previous headsets because the mouth piece wasnt far enough away from the headphone. I'm happy to say that this was not in issue for the INZONES. Fantastic sound and mic quality and super comfy to wear. You get what you pay for. My one gripe is that the leather mesh has started to fall off after a little over a year of owning so I will likely need to replace mine. It's purely cosmetic but an eye soar non the less. Otherwise great headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhziaH,
We are really happy to hear that the INZONE H5 is the best headset you've owned for your PlayStation!
It is fantastic that the adjustable microphone design has eliminated your sound bleed issues and that you find the headset's sound quality, microphone performance, and comfort level to be superb.
We appreciate you bringing up the wear and tear issue with the leather mesh after a year. Although this is purely cosmetic, your experience is vital to us. Please know that we will be sharing this specific feedback about the durability of the earcup material directly with our development and quality assurance teams for future improvements.
Thank you again for your thoughtful and valuable review!
We appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Fantastic Gaming Headset - PS5/PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I realized I needed a quality, wireless, cross-functional headset for PS5/PC gaming, I did some research and tried a $30 option first. While not terrible, it did not fit my need in 3 key areas: overall sound, comfort, and mic. Did additional research on those 3 aspects and went with the INZONE H5. LOVE it. I didn't need the 'new' capabilities of the H7, and the H5 seemed proven and a great option. SO comfortable, light and fully over the ears, hardly know it's on and even without noise cancelling it is very immersive sound. Sleek design, easy button location and control, connectivity is crazy easy. Best feature, the mic. I wanted flip to mute and my teams kept complaining about the controller mic, and my first $30 option. 100% improvement in my voice, limited to no background noise and the flip to mute is so smooth and nice. Very, very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDarkKinght,
Thank you for the positive feedback! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Microphone, Sound quality
Very suprised by the H5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone are a game changer. Comfortable on the ears, especially if you wear glasses like me. Noise cancelation is really good and the sourround sound is incredible. Mic feedback is pretty good and I do love how you turn the mic on and off by rasing the mic up or down. No complaints so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyJ,
Great! We're thrilled that you like the comfort, sound quality, and mic design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality, Weight
amaxing headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i absolutely love these. very light weight and comfy. the sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierG!
It brings us great joy to hear how much you love your INZONE H5 headset, especially the comfort and amazing sound quality.
We designed these to be super lightweight for those long gaming sessions, and with the 360 Spatial Sound feature, they really help you pinpoint where every action is coming from in the game.
Thanks for choosing Sony!
Best regards,
Estefany
Headset review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is alright (DVD quality according to my pc) and build is great, similar to the H3. The signal distance is great. My only complaint is the comfort at first. When I first used it for first a few days, the cushion was not as soft as the H3. It was putting pressure on the middle top of my head and i got a headache, but overtime the cushion softened and I dont have that issue any more. Give it time to wear down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AARONS,
We are pleased to hear that you are enjoying the build quality, signal distance, and overall sound of your INZONE H5 gaming headset. We sincerely appreciate your patience in breaking in the cushion to relieve the initial headband pressure, and we thank you for sharing this helpful tip with our community.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality, Weight
Head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, and light weight. The sound is crystal clear. After about six pair, these are the best so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcelF,
Thank you for the 5-star rating! We're glad to hear that you like the clear sound quality, comfortable and light weight design of the headphones. We appreciate the positive feedback and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
A Perfect Starter or Cheap Wireless Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who plays way too many games, I have gone through a number of headsets. I needed a quick cheaper wireless option and MAN do these not disappoint. I was going to use them for a quick few weeks and have ended up keeping them permanently. I may eventually upgrade, but the comfort, sound, and even the mic are awesome for the price. The build quality is the only negative as it can feel somewhat cheap/fragile, otherwise I seriously recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
Very nice! We're glad to hear that you like the sound quality and comfortable design of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Comfort, Sound quality
Best sony headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is very comfortable, sounds amazing, its very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fuseking,
Thank you for choosing Sony!
We couldn't be happier to hear that you find the WHG500 headset comfortable, easy to use, and delivering amazing sound quality. Your positive feedback inspires us to continue providing products that enhance your experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable fit. Love my new headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaG,
We are thrilled to hear that you are loving your new INZONE H5 gaming headset! It is great to know that the lightweight design provides a comfortable fit for your gaming sessions and that you're enjoying the high-quality spatial sound. We appreciate your feedback and are glad these are a perfect addition to your setup. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Highly recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Fantastic audio, good battery life, etc. Couldn't be happier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zeditron,
Thank you very much for taking the time to share your review of the INZONE H5 headset!
We are thrilled to hear that you find it to be a great headset with fantastic audio and good battery life. It sounds like you've found the perfect gear for your gaming sessions, and we appreciate you letting us know you couldn't be happier!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound - creates a dramatic experience where you can really get lost in the soundscape of a game/movie. Theyre also very light and comfortable, suitable for 3-4+ hours before any ear fatigue sets in
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeilT, Thank you for sharing your positive experience with your Sony Inzone H5 headset! We're pleased to hear that you appreciate the excellent sound quality, immersive experience, light and comfortable fit, and overall performance of your Sony Inzone H5. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
The Sony Inzone H5 headset is a game-changer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good.The Sony Inzone H5 headset is a game-changer! Immersive audio, comfortable fit for hours of play, and the mic clarity is superb. A worthy investment for any serious gamer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coconut, Thank you for the wonderful review! We're thrilled to hear you like the immersive audio experience, comfortable fit, and superb mic clarity of your Sony INZONE H5. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Headphones are great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these open box so i got a really good deal on these. I switch them between my PC and PS5. The sound quality is amazing and they are extremely comfortable. I wouldn’t say these are great for competitive gaming, but for someone like me, they definitely work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audriana25,
Many thanks for the 5-star rating! Glad to hear that you are enjoying the amazing sound quality and comfortable fit of your INZONE H5 headset. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris
- Pros mentioned:Weight
Sony H5 INZONE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The headset is very light compared to others. Plug and play, set up software in a few minutes. For the price you are getting a good headset that is in the mid -range. Cons: Lack of bass, the sound becomes muffled/flat with certain sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your insightful review of the WHG500 headset, Edward! We appreciate your detailed feedback.
We're delighted to hear you found the headset to be very light compared to others. The WHG500 is designed to offer maximum comfort during extended use sessions.
The plug and play feature and the quick setup software are indeed part of our user-friendly design philosophy. It's great to know that you were able to get started in just a few minutes.
Offering a good value for a mid-range headset is one of our goals.
We understand the importance of sound quality, and we're sorry to hear about the lack of bass and the sound issues. Your feedback is valuable, and we'll take this into account as we strive to improve our products.
Thank you again for your review and for chossing us! If you have any further feedback or need assistance, feel free to reach out.
Gus
- Pros mentioned:Comfort, Sound quality
Great headset for PS5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headset. Sounds nice, super comfortable and from what I heard the mic seems to sound really good too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DinoI, Thank you for the positive review! We're so pleased to hear you like the comfortable fit and great sound quality of your Sony Inzone H5. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Weight
Great headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best in a quallity-price review. They are very comfortable and it feels very light in my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarG, We are glad that you like the quality of your new Sony INZONE H5 wireless gaming headphones. Thank you for your purchase. Enjoy your games! Vincent
- Pros mentioned:Comfort
Serviceable headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent pair of gaming headphones. The sound quality is fine. Even though it’s Sony, the thing has trouble reliably connecting at full volume to a PS5. It will connect sometimes but the volume will be low even at max. The mic is mid to low quality and also work unreliably. Besides all that I like the set and they are fairly comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EkonK, Thank you for sharing your positive experience with your Sony Inzone H5 headset! We're glad you like the great sound and comfortable fit of this headset. And we're sorry to hear that you're having an issue with PS5 connectivity. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2976/v1/en/contents/TP1001273152.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound qualityCons mentioned:Connection
Great sound! Wouldn't stay connected :0(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was great and mic worked well. However, it kept losing connection to my laptop even while in PC mode. Perhaps a defect with the one unit. If i knew it would stay connected, I'd buy it again. Used for Google and MS Teams calls while WFH.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EDWARDP, thanks for choosing and purchasing our product. We're glad you like the sound quality of the INZONE H5. We're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following these links:
https://helpguide.sony.net/mdr/2976/v1/en/contents/TP1001123188.html
https://helpguide.sony.net/mdr/2976/v1/en/contents/TP1001273152.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
