Customer Ratings & Reviews

Thank you for the PEAK review, LyfeJ!

We are hyped to hear that the INZONE H9 II is hitting the mark for you! Switching from another brand is a big move, and we’re thrilled that the audio stability and sound quality are exactly what you were looking for.

We actually packed the same driver technology from our flagship WH-1000XM6 headphones into this headset, but tuned specifically for gaming clarity and those soul-vibrating explosions. It’s awesome to hear that the difference is noticeable in your sessions!

Happy gaming, and thanks for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Thank you for the fantastic review, Limmy!

We’re thrilled the INZONE H9 II is delivering that "peak" experience for you. It’s great to hear the lightweight design and seamless switching between PC and PS5 are hitting the mark.

Enjoy the gaming, and thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi FaizM,

We are thrilled to hear that you are enjoying the sound quality and sturdy build of your INZONE H9 II headset! We appreciate your feedback regarding the design and color.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Kenkickr,

We are pleased to hear that you are enjoying the comfort and crisp highs of your INZONE H9 II! While this model is tuned for competitive clarity, you can boost the bass by using the INZONE Hub software on PC to select the "Bass Boost" preset or create a custom EQ profile. For PS5, you can save these EQ settings directly to the headset via the Sony | Sound Connect app on your smartphone while connected via Bluetooth; these settings will then stay active even when you switch back to your console.


Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, EmmanuelC!

We are absolutely thrilled to hear that the INZONE H9 II headphones have been the greatest upgrade you've had in years!

It's incredibly rewarding to know that the Active Noise Cancellation feature is performing so well, giving them the ability to silence external distractions in a loud area of your house. We engineered the INZONE H9 II to provide both great sound quality and a distraction-free environment for peak focus and immersion.

Thank you again for choosing Sony to enhance your PC setup!

Best regards, Gus, Sony Social Media Team

Hello ChristopherK,

Thank you for choosing Sony!

We couldn't be happier to hear that the WHG910N headset’s sound quality allows you to hear footsteps much further than your previous headset. It’s great to know it’s enhancing your audio experience in such a noticeable way.

Best regards,
-Fred

Thank you for the fantastic review, RonM!

We’re thrilled to hear that you are enjoying the great sound, bass, and Spatial Audio on your WH-G910N headphones. It’s also awesome to know that the noise canceling is providing the immersive experience you were looking for!

Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hello RobertB,

Thank you for choosing Sony!

It brings us great joy to hear that the WHG910N headphones have proven to be a valuable investment for you. We’re glad the noise cancellation performs effectively even in noisy environments and that the sound clarity aligns with your highest standards. Thank you for sharing your positive experience with us.

Best regards,
-Fred

Thank you for the fantastic review, Dharti!

We are absolutely thrilled to hear that the INZONE H9 II headset is delivering an exceptional experience for you! It's rewarding to know that you find the sound quality and build quality so high, and that the audio in BR games like Apex is unbelievable. That precise, immersive sound is exactly what we designed the headset to deliver for a competitive edge.

Thank you again for choosing Sony to be a part of your gaming setup!

Best regards,
Gus,
Sony Social Media Team

Hi JavierA,

It is fantastic to know that you are enjoying the comfortable fit and the extensive features provided by our integrated software.

We designed the INZONE Hub software specifically to give gamers total control over their audio landscape, and we are glad that functionality is proving useful in your sessions. Regarding the noise cancellation, we appreciate your feedback. To ensure you are getting the most out of this feature, we recommend checking that the ear pads are creating a secure, plush seal around your ears and that you have the latest firmware updates installed via the software to optimize the dual noise sensor technology.

Thank you for choosing Sony.

Regards,
Dominick

Hi Jesse,

We are beyond pleased to hear that you are finding so much value in your new headset! It is fantastic to know that the build and performance across all categories have impressed you, as we aim to deliver a premium, high-quality experience for every gamer. We are glad to hear that the investment is paying off for your setup.

Thank you for trusting Sony.

Best regards,
Dominick

Hi IVOJ,

We're excited to hear that your Sony headphones are delivering such great sound—especially compared to the previous generation—and thank you for sharing your fantastic 5-star review! It's wonderful to know that the flexible sizing and comfortable fit, even for larger heads, made a real difference for you. These are features we strive to get just right, so you can truly enjoy every listening moment.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi Nate,

We're really happy to hear that your Sony headphones are noticeably more comfortable and lighter than the previous generation. Thank you for sharing your 4-star rating—it means a lot to us! The thoughtful design of your Sony headphones makes extended listening truly enjoyable, and we appreciate your feedback about volume controls on the PS5 screen. We hope future updates make the experience even better for you.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi JohnC,

We’re glad to hear the INZONE H9 II addressed your previous concerns! It’s great to know you’re enjoying the lightweight design and impressive sound quality.

Thanks for choosing Sony.

Best regards,
Eliab

Hi FranklinV,

We are so glad to hear you are finding the INZONE H9 II comfortable and easy to set up for your gaming sessions!

Thanks for choosing Sony.

Best regards, Eliab

Hello Raycortez,

Thank you for choosing Sony!

We're honored to hear that the WH-G910N headset continues to uphold the exceptional performance you expect from our products. Your recognition means a great deal to us, and we’re committed to maintaining this level of quality for you.

Best regards,
-Fred

Hi ErickH!
We are honored to hear that the INZONE H9 II is providing you with such a great experience! Excellent audio and mic clarity are key, and we appreciate you letting us know how much the simple app control contributes to your setup.

Thanks so much for choosing Sony!
Best regards,
Estefany

Thank you for sharing your detailed and honest feedback, Zavehi.

We are truly happy to hear that the great microphone on your INZONE H9 II is providing you with clear communication—that's essential for a smooth gaming experience.

We are, however, genuinely sorry that you were unable to achieve a sound profile you liked, even with the EQ software, and that you found the audio quality "all over the place." We appreciate this specific criticism and will share it with our development team, as we continually work to refine the sound experience across our gaming lineup.

We're especially sorry that the headset wasn't comfortable for you. We design our headsets, like the H9 II, with soft earcups and a snug fit for long gaming sessions, so it's always disappointing when they don't provide that comfort for every user. We truly hope that, even with the fit issues you experienced, your overall assessment that most people would find them comfortable helps other gamers.

We deeply value your detailed input, including your thoughts on the overall value. Thank you for taking the time to review the INZONE H9 II and choosing Sony.

Best regards,
Gus,
Sony Social Media Team

Hi DavisF,

We couldn't be happier to hear that the INZONE H9 II has earned the spot as the best headphones you’ve owned. We know how crucial comfort and weight are for those long sessions, so hearing that they feel super light and extremely comfortable is fantastic.

Thank you for trusting Sony to elevate your gaming experience.

Best regards,
Dominick

Hi Alec,

Thank you for the 5-star review! We're really happy to hear that the INZONE H9 II is delivering solid quality for both your gaming and music experiences.

With Industry-Leading Noise Cancelling and Superb Audio Reproduction, this headset is designed to keep you focused in the game and immerse you completely in your favorite music. Enjoy the superior sound and comfort!

Thanks for trusting Sony.

Regards,
Dominick