Customer Ratings & Reviews

Hi CesarR,

Thanks for commenting! We are so happy to know your satisfaction with the superb sound quality of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi Denisj, Great! We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi DanielL,

Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Fantastic, Tweeper! We are happy to know that you are enjoying the superb performance of your new LinkBuds S. We are also delighted that you are satisfied with the benefits and improvements of the latest firmware update.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for the perfect star review and for choosing Sony!

- Romeo

Hi LisaB,

You made the right choice upgrading to the Sony LinkBuds S! The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Hi BereniceP,

That's great to hear! We're happy that you're enjoying the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony!

-David

Hi Feiona Amazing! We're glad that you are enjoying the noise canceling function of your headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi Smoothmusic, Amazing! We're thrilled you like the great sound quality and punchy bass of your new Sony Linkbuds S. To ensure a comfortable and stable fit, please change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Hope this helps!

The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi Ajcorleone,
Awesome! We're glad that you like the lightweight design, comfort and sound quality of your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. Enjoy listening to your favorite music. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco

Hi ZobairM,

That's amazing! We are truly happy to know your satisfaction with the incredible sound quality and very comfortable fit design of our LinkBuds S.

With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi Nathan, we're glad you like the noise canceling feature and connectivity of our product. We're sorry to hear that you had returned your SONY unit because of the sound quality issue. It is recommended to isolate the issue with these links:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539673.html?search=sound%20quality

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html?search=sound%20quality

We have our Support team that is always happy to assist you. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

We hope you consider SONY again. ~Earl

Hi MikeC,

We're extremely pleased to hear our LinkBuds S Truly Wireless Noise Canceling Earbuds meets your needs, and it exceeded your expectations! It's good to know you are enjoying all the features and overall audio quality. The LinkBuds S do not support Multipoint Connection, but it can be paired with multiple devices (up to 8)—though it can play audio from only 1 paired device at a time. For additional details regarding multipoint connection, refer to the LinkBuds S Help Guide links below:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000538492.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537694.html

Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone. Thanks for sharing your feedback and for choosing Sony! -Jess

Hi JodiM,

You made the right choice with the Sony LinkBuds! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

-Ralph

Hi Sunflower1972, We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl

Hi Valdemar,

While we are glad to know your satisfaction with the outstanding sound quality, exceptional noise canceling function, and very comfortable fit design of the LinkBuds S, we are really sorry if you are encountering an issue with its battery life. This is certainly not the experience we were hoping you would have. Please allow us to help you and turn this into a better experience. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html

The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available

Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.

And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your headphones to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

We value you, and thank you so much for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi CollinJ, we're truly sorry to hear about your experience with the Sony - LinkBuds S. We know it can be disappointing when a product doesn't continue to perform as expected, especially after working well for so long. This isn't the experience we want for our customers, we appreciate you doing the troubleshooting steps to resolve the problems. The next step we would like to recommend is contacting us to give you a more personalized assistance. You can send us an email to socialsupport@am.sony.com with the information below:
Full Name:
Best buy Username:
Telephone Number:
Model Number:
Issue/Concern:
We expect to hear from you again! Best regards, -Dominick

Thanks for commenting, DanielM!

We are extremely pleased to know your satisfaction with the incredible noise canceling feature of the LinkBuds S. We are sorry if you are experiencing some audio issues. This is certainly not the experience we were hoping you would have. To troubleshoot unwanted noise and to hopefully fix this kind of problem, please refer to our suggested troubleshooting steps on this article:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105

I hope this helps.

With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Tnd thank you so much for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hi BurlB, Thank you so much for the 5-star rating! Glad to hear that you are enjoying your new linkbuds! Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. Thank you for choosing Sony! -Carl

Hi ChiekoO,

Great! We're glad that you like the charging case and user-friendly functions of the LinkBuds S. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Hi ManuelR, Thank you for taking the time to review the LinkBuds S. LinkBuds S combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. We’ve designed LinkBuds S utilizing extensive ear shape data collated since introducing the world’s first in-ear headphones in 1982, as well as evaluation of the sensitivity of various types of ears to ensure an ideal shape that is comfortable for many people. Thank you for giving the product a perfect rating! Jay