Customer Ratings & Reviews

Posted 2 years ago

Hi NateQ,

We're truly happy that you like most of the features of your NW-A306 Walkman. We're sorry you've been running into difficulty. Your feedback is extremely important to us and is very much appreciated. Bluetooth audio equipment and wireless LANs (IEEE 802.11b/g/n) use the same frequency band (2.4 GHz). If you use the player near a device equipped with a wireless LAN, radio-wave interference may occur. It may cause a decrease in connection speed, noise, or connection failure. In this case, please follow the guidelines on this helpful link: https://helpguide.sony.net/dmp/1301/v1/en/contents/TP1000733579.html

We also recommended updating the firmware of the audio player for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
https://www.sony.com/electronics/support/digital-music-players-nw-nwz-a-series/nw-a306/downloads

Enjoy a high quality sound from this stylish and compact music player that lets you download and stream more of the music you love. With full Wi-Fi® compatibility, a longer lasting battery and a stylish and sleek design, you can play and find new music wherever you want to go. Thank you for choosing Sony! -Jess

Posted 2 years ago

Hi DarioG,

Thank you for reaching out to us with your concern. We're so sorry to hear that you are having battery draining issues with NW-A306 and it hasn't performed to your standards. This is definitely not the customer experience we want you to have. Your feedback regarding the AVLS (Automatic Volume Limiter System) function is extremely important to us and is very much appreciated.

The Walkman consumes battery even when on playback standby, so the battery life will be shorter if the player is on standby for a long time. If multiple applications run, the battery consumption will also increase, and the usage time will be shortened. Battery life also varies depending on usage conditions, settings, and temperature. For more details, you can check the article link below for ways to reduce battery consumption and increase battery life.

https://www.sony.com/electronics/support/articles/00234119

The NW-A306 has AVLS (Automatic Volume Limiter System) function. Using AVLS limits the maximum volume. To disable AVLS, refer to this help guide link: https://helpguide.sony.net/dmp/1301/v1/en/contents/TP1000733590.html

You can also uninstall an app from the Walkman player. Please note that pre-installed apps cannot be uninstalled. While you can't uninstall these apps, you can, however, disable them in certain cases. To disable an application, touch and hold the application icon you want to disable. Tap Disable. If Disable is not shown, tap the info icon for more options. For instructions on how to uninstall an app from the Walkman player, please visit this link.

https://www.sony.com/electronics/support/articles/00235684?utm_source=glean

If you require further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Since

Posted 3 years ago

Hi VolPush, Thank you for your honest feedback! We are glad to hear that you are enjoying your new NWA306! Enjoy a higher quality sound with various codecs and sound processing technology that give you more ways to enjoy your music. -Carl

Posted 2 years ago

Hi StephenJ, Thank you for sharing your thoughts and experience so far using your new Sony NW-A306 Walkman. We're glad you love the exceptional sound quality, amazing battery life, and overall features of your audio player. The NW-A306 has AVLS (Automatic Volume Limiter System) function. Using AVLS limits the maximum volume. AVLS has the following features:

• AVLS limits the volume to a certain level.
• AVLS prevents disturbances to others caused by loud volumes.
• AVLS reduces risks that occur when you cannot hear ambient sound.
• AVLS allows you to listen at a more comfortable volume.

Enjoy a high quality sound from this stylish and compact music player that lets you download and stream more of the music you love. With full Wi-Fi® compatibility, a longer lasting battery and a stylish and sleek design, you can play and find new music wherever you want to go. Don't let an active lifestyle keep you from enjoying music as it was meant to be heard. The NW-A300 series is designed for quality sound wherever you go. Thank you for choosing Sony! -Jess

Posted 3 years ago

Hi CinthiaB, Awesome! We are glad to hear that you are happy with your new NW-A306 paired with your WH-1000XM5! With the NW-A306, enjoy a higher quality sound with various codecs and sound processing technology that give you more ways to enjoy your music.

Thank you for choosing Sony!

Regards,
Carl

Posted 1 year ago

Hello Frywalker8743,

We're delighted to hear that you are enjoying the Sony NWA306, especially its amazing battery life and responsive touchscreen. It’s fantastic that it performed well during your wedding reception, creating memorable moments with music. We appreciate your feedback and hope you continue to enjoy using your NWA306. Thank you for choosing Sony!

Best regards,
-Fred

Posted 3 years ago

Hi JerryG, Awesome! We are so glad to hear that you are happy with your new NWA306 walkman! Enjoy a higher quality sound with various codecs and sound processing technology that give you more ways to enjoy your music.

Regards,
Carl

Posted 2 years ago

Hi Itok, Thanks for the positive feedback! We are happy to hear you love everything, especially the exceptional sound quality of your NW-A306 Walkman player. You're now able to experience music as the artist intended. Take your digital music collection to another level with High-Resolution Audio. By capturing and reproducing digital audio at a higher rate than CD (24-bit/96kHz and beyond), High-Resolution Audio allows you to get closer to the original studio recording. Plus, with a 32GB integrated memory and an SD card slot, the NW-A300 series Walkman lets you take even the biggest music collections on the go. We appreciate your recommendation. Thanks for the 5-star rating and for choosing Sony! -Jess

Posted 3 years ago

Hi RobertJ, We're glad that you like the sound quality of your NW-A306 Walkman A Series. Enjoy a high-quality sound from this stylish and compact music player that lets you download and stream more of the music you love. With full Wi-Fi® compatibility, a longer-lasting battery and a stylish and sleek design, you can play and find new music wherever you want to go. Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.  Thank you for choosing Sony. Erin

Posted 1 year ago

Hi Matt!

Thank you for your positive feedback on the sound quality and the angled cord connectors of your Walkman. We're glad to hear that the NW-A306 improves your experience compared to your phone.
The angled cord connectors are indeed a thoughtful design feature aimed at enhancing usability. They allow for more flexible placements and reduce cable strain, contributing to a longer lifespan for both the device and the cables.

Enjoy your music!
Thank you for choosing Sony!
Best regards,
Stephanie

Posted 2 years ago

Hi MrSylvester, Amazing! We're so delighted to hear you are enjoying everything about your New Walkman. Your assessment is spot on! The NW-A306 is designed for discerning users looking for high quality sound and style. This stylish and compact music player lets you download and stream more of the music you love. With full Wi-Fi® compatibility and weighing just 7 ounces and with the comfort and function of both a 3.6” touch screen and tactile physical music controls, the NW-A306 series is dedicated to delivering exceptional music experiences right from the users’ pocket. The NW-A306 uses Edge-AI (Artificial Intelligence), DSEE Ultimate™ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real time. The evolving algorithm now delivers even greater benefits for CD-quality (16 bit 44.1/48kHz) lossless codec audio. Restoring acoustic subtleties and dynamic range provides a richer, more complete listening experience. With further progress from its predecessor models, you can enjoy DSEE Ultimate for upscaling your music, whether it is Wi-Fi® streamed or downloaded. Now, can also enjoy DSEE Ultimate with wireless headphones. Thank you so much for choosing Sony! -Jess

Posted 2 years ago

Hi Jabog, You've made an excellent choice! Thank you for upgrading to your new NW-A306 Walkman. We're glad you're enjoying all the improvements we made on this compact music player. Experience music as the artist intended, even in the compact body. Enjoy a high quality sound from this stylish and compact music player that lets you download and stream more of the music you love. With full Wi-Fi® compatibility, a longer lasting battery and a stylish and sleek design, you can play and find new music wherever you want to go. Thank you for your purchase and for the 5-star rating! -Jess