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Customer Ratings & Reviews

Sony - PlayStation 4 1TB Console - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 8138 reviews

99%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 31 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-16 of 16 Reviews
  • Rating: 2 out of 5 stars

    Not for us old school kids

    Posted
    Marina702
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I cannot stand how everything has to be connected online and how money hungry this industry has become. I like being able to play games with my husband, siblings and friends at home with multiple controllers... not having to have an online account and being pushed to spend money to "optimally" enjoy all the features of a game I ALREADY PURCHASED! It's highway robbery. Needless to say, I did not keep it. Might as well play free App games when I'm bored, lol.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    There is a recurring glitch

    Posted
    Dantheman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We love everything about the PS4 except for the software problem. We returned 3 new ones 3 times since the software kept getting messed up and it stopped working after a few months. Took the third one back to best buy and they were nice enough to let us trade it in for a new PS3 and we've had no problems. Hope they fix the 4 befor the PS5 model comes out.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Remote died

    Posted
    Compatiblity
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The controller has already died and the purchase is less than 6 months old!! I'm not happy with this purchase... the controller won't charge despite going through all the troubleshooting protocols and doing everything in told for maintenance purposes! I would hope that Best Buy will make some kind of attempt to make this right, as that's where I purchased the product...

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    6 months of using it for Hulu. BROKE

    Posted
    Kohla1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought for my mom to watch Hulu on and the thing broke already! My mom doesn't game and only used it Saturday nights to watch shows and this is how it holds up?! Going to buy her an Xbox instead, that's what I should have done in the first place but I liked this compact size. NEVER AGAIN!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor

    Posted
    Lily
    • Verified PurchaserVerified Purchase

    I bought the warranty on product and the control is meesed up when i bought it they said any problems i can go to store for replacement , i sure went they popped out with you need to contact company ..then whats the poing of paying warranty :(

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Get a PS4 Pro instead...

    Posted
    MissingAudioPort
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have the Astro 50 and need a sound In/output port which this doesn’t have, granted I was lucky that my TV has it but would prefer it’s on the ps4. Also no USB in the back. The “slimness” is not worth it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth

    Posted
    Mgarg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sony has taken away the functionality of motion games. For motion games virtual reality kit is mandatory. Looks like Sony is trying to take advantage of failure of current Xbox version

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    it's working perfectly

    Posted
    Andbishari
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I took this product home and set it up in some simple easy steps and it's been working perfectly since and my boys are loving it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Broke

    Posted
    dream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Broke after few uses, totally not worth it and it wasn’t covered under warranty

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Bad if you have Astro 40 with a MIXAMP

    Posted
    Justin123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Has no optical audio port. So I do not recommend this to anyone that has A40 with a MIXAMP

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Having problems connecting to internet

    Posted
    Lindaps4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son has to reconnect to the internet every time he turn Blythe ps4 on

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn't Work With Surround Sound

    Posted
    wildswife
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Games Are Great But With Movies, Netflix And Hulu The Surround Sound Does Not Work

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    An ok console

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not the best console. Don't like the controller. Only a handful of games to play.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    So so

    Posted
    Kdoogg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After playing Xbox for years I would have to say it is better then this

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    its an ok control

    Posted
    nonya
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    okay control I like my other one better but it will do

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    N/a

    Posted
    Apache
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The console had connection issues.i returned it ..

    I would recommend this to a friend