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Customer Ratings & Reviews

Sony - PlayStation 4 1TB Console - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 8130 reviews

99%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 31 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 83 Reviews
  • Rating: 3 out of 5 stars

    A Little Disappointed

    Posted
    justanothercitizen
    • Verified PurchaserVerified Purchase

    I'm disappointed with the nature of user operations and game usage. Once I created the first user and purchased some games, the users I added later weren't allowed to play those games. I envisioned allowing my grandchildren to login (using restricted capabilities) and play the games I had already purchased, but they weren't allowed to play games not purchased under their username. I expected that all the users that I added could use all games that I purchased! My other dissolution was in thinking that if I purchased and downloaded games that I would get updated and complete games. Once I purchased games I had to buy options for a better experience and/or updated tools or players or something else. I was nickeled and dime-ed for every game! I don't know if other people knew that about PlayStation 4, but I didn't and I was so disappointed.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great console, until you lose power with it on

    Posted
    Shawn

    I have had my PS4 for about 2 years now and have loved every second of ownership. Then last night it was on when I lost power to it. The system corrupted and now I have to do a fresh install of the whole system meaning that I will have a new playstation. This means that all my progress over the last two years will be wiped. I called playstation and they said that I should have bought the yearly membership of playstation plus so that things would get backed up in the cloud. My point is I shouldn't need to buy a yearly membership so that my data is backed up in the cloud. I called and the lady seemed quite careless. Infact the playstation support didn't care when I threatened to switch to their rivals Xbox. In the end great console until it loses power when on.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good...but

    Posted
    RachelM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The console itself, is great. Never had any problems with it breaking tripping up or not running correctly. The console is small and fits just about anywhere another plus. The main navigation page is ok but might take a bit of time to learn, and then the use of the bottoms has changed a bit to navigate. BUT, and for me this is a big one, PS is pushing the online gaming way to hard, there are games when you guy them that you CANNOT play (EVEN AFTER PAYING 15-$50 FOR THEM) with out being a member of the online community, which is another cost on top of the console and games. This isnt new as ive heard but as someone who had the original, and played on the PS2 with my brother. It makes me pretty mad, HALF OR MORE OF THE GAMES YOU BUY ARE USELESS! unless you sign up for PS online community (not a cheep fee).

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Eh it's ok

    Posted
    himegyarulolita
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I do like the PS4 but I wouldn't recommend playing DVD's or Blu-ray's on it if you game/play video games not streaming and you actually play the actual game discs, because if you game allot the laser tends to wear out very fast. In fact the last PS4 I bought I had to send back in for warranty servicing to replace the laser twice before the year was up because me and my husband play alot of video games and watch DVDS and Blu-ray's, we found out that if we bought a separate Blu-ray player our laser wouldn't be burning out so fast. Guess they JUST don't make them like they use to the ps2 huh? My ps2 lasted 8yrs and I gamed on that thing everyday for hrs....

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I Liked the PS3 Better

    Posted
    Hulkgrrl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The PS4 is decent as far as speed, and definitely a better overall size than it's predecessor; however, I don't like the new menu format as much as the PS3 that I had; and, the PS4 makes quiet a bit more noises when it completes actions [you can hear the disc spinning and whirring]. One final note, just about every disc that I insert comes out with some kind of lubricant on it; at times this has created a read error, which resulted in the disc skipping or freezing. Hopefully this will subside after a little more use.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Download took time and you have a to buy PSP plus

    Posted
    Mussy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pro: Product is good and graphics are awesome. The sleek shape is good and looks sexy. Here are the cons: I bought through the internet and it took time to upload it. I have a good $70 internet connections but still took time. I should have bought the games from Store. If somebody can tell me the pros and cons of procuring through internet- that will be great. We need to buy PSP plus to play.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bought as a gift.

    Posted
    MJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this system as a gift and got it while it was on sale. Good buy for the price. I personally am not a fan of the game selection. I find it lacking. Although most of the graphics I've seen are quite visually pleasing. I may buy the next Sony console for myself, but chose to skip this one in my personal collection. Im sure die-hard PlayStation fans would highly recommend this system.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sold me a dud

    Posted
    bowtown2015
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So basically every part of the PS4 that I purchased (including the game) had to be returned. The remote of the PS4 was faulty and seems as though it was refurbished or a previously returned package. Also the game that I purchased - Assassins Creed had an unreadable disc. Made Christmas very anti-climactic as my husband hurried to set up his system just to find out none of it worked.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Slow, but it works

    Posted
    Bread
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the first gen PS4 and it ran faster than this one even though it had worse specs. The TB storage is nice but I feel it bogs down the performance. I wish they’d move to SSD already but they haven’t. However, I can’t hate on them since I play on it every day.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Seems cheap

    Posted
    Wharghoul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have mixed emotions about this console. When I pulled it out of the box it felt like an Atari classic system, it's very light. It does the job I guess but the disc drive sounds clunky and there is no optical connection for sound. If I hadn't brought this on Black Friday for $199 I would probably be returning it. Not worth $300 in my opinion.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A GIFT FOR CHRISTMAS

    Posted
    OCD4U
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the PS4 as a Christmas gift for my kids for the year 2017, therfore it hasn't been removed from its' package yet. Tough to write a review for an item that's not been tried yet. But being a current owner and user of the PS3, I'm sure it will be atleast a 3 star. May update later...you know...after Christmas.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    utilizing

    Posted
    Natty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I think that the ps4 is an excellent package. I've had all of them however let's continue to incorporate older system games for PlayStation and also popular games. People spend a ton on your product and you should support customers the same way to continue doing so!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Complex to install

    Posted
    Pear889
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my sony VR goggle. It is a great machine but it just took a bit of space to have it in my house. I spent about 2 hours installing everything but there's just too much wires around it. I am not a video game person so I returned it. The machine itself worked fine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    its a ps4

    Posted
    Cameron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    what would you expect. 1tb of storage for games that are 120 gbs. the ps4 could easily be upgraded. it would just cost more which people worry so much about. the ps4 pro is alright but there could be so many improvements made

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    quality equipment, but hidden costs

    Posted
    JoshL1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got a great price on this PS4, but it's basically a paperweight without a functioning internet connection. Also, PS4 requires you to buy Playstation Plus to play games with your friends over the 'net, which is obnoxious and an unwelcome change from PS3.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Bang For Buck If You want a Console

    Posted
    BluRayCollector
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price of this console, it is a great value. I didn't see a huge difference between this and the PS4 Pro I got. But all in all, if you have the money just build a PC like I did and have a much better experience.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok system but not for price.

    Posted
    crownroyalking
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an xbox one and I prefer it over the ps4. Ps4 has too many options and passwords to set the system up. Xbox one only needs email and passwords. Still a bit pricey for a system that old.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Vertical is best

    Posted
    JimH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Read the articles about the screw that catches on discs not letting them eject. Setting this up vertically helped for me. It's a great quality Blu-Ray player and has SEN and Netflix capability, other than that it's just OK.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I enjoy the console. The only issue I have is that you have to pay for a membership to play online. So, PlayStation is telling me that I have to pay for internet and then pay them to use it. Stupid!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great until Wi-Fi failed.

    Posted
    Chief
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought it as Christmas gift for my son. Worked well for three weeks then wi-fi stopped working. Returned it to Best Buy and exchanged it for another PS4. I hope this one works a whole lot longer.

    I would recommend this to a friend