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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2775 reviews

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99%
would recommend
to a friend

Customers are saying

Customers appreciate the PlayStation 4's excellent graphics, smooth controller, and ease of use. Many also found the system to offer good performance and value for its price. However, some customers noted that the online play requires a subscription and that the console lacks backwards compatibility. Concerns were also raised regarding the controller's battery life and limited storage capacity of the 500GB model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,775 reviews
  • Cons mentioned:
    Online play

    Rated 5 out of 5 stars

    Great upgrade from ps3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been reluctant to purchase a ps4 after already having a ps3 with several games and accessories, not to mention the fact that the ps3 is still relevant. I finally purchased the system, and I'm very impressed. Very polished system with nice little details. GTA 5 feels like a whole different experience on this system. My only complaints are that downloads can be a little sluggish, and game selection is limited - though several attractive titles are about to hit the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. It is east to use and fun to play. Plus the free game is great. The graphics are outstanding and the story is thrilling. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Awesome game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 has awesome graphics and very easy to play. This is the ulimate game console to buy. I have always played playstations and by far this one is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Backwards compatibility

    Rated 4 out of 5 stars

    Incredible machine, needs a few more games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is a great gaming system, that seems to streamline the gaming experience down from the everything-and-the-kitchen-sink approach of the 1st Gen PS3. Some of those features are missed, however, such as the backward compatibility of the early PS3s and the simple interface. However this machine is blazing fast and quiet (a nice departure from the original PS3s aircraft carrier noise levels). There are 3 things that keep it from a 5-star review for me: 1. Game library is limited right now,and although this will obviously change over time, backwards compatibility would have eased this transition. ( I know PSNow is supposed to fill this gap, but a monthly fee is still a monthly fee) 2. Interface is a little difficult to navigate at first, and I've accidentally recorded game footage by hitting the share button on the controller, which I really could do without. 3. Having to pay for PS Plus to play online multiplayer is a step in the wrong direction. This was always a big differentiator between Sony and MS, and now, after almost a decade of free online gaming, it feels a little greedy. Despite these 3 very minor things, this is an incredible gaming system and I do love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best For Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Playstation owner/fan and avid video game player, this system tops all the rest. The speed and clarity of gaming is amazing and I look forward to playing as much as possible. I am extremely satisfied with this purchase, but a little sad as this will probably be the last video game system I will ever purchase. Growing up and the adult life are at my doorstep and my gaming days are most likely numbered. I will enjoy every moment with this Playstation 4!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the ps4 with the Last of Us bundle along with the Playstation TV as a free add on and I love it. It was a simple set up and self explanatory. I mainly play on my ps2 and I can already see the step up from the ps4 as well. The mobile manager Muge was most helpful when I found out the Play TV came for free with the ps4 purchase after I just bought my console less than 24 hours before the sale started. She had no problem fixing the bundle for me. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the New PS4. It's a great System overall, just wish online gaming was free. Besides that the graphics are great And the system is easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big Improvement over my PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was little bummed that the only bundle available at my time of purchase was the one with The Last of Us Remastered. I already own Last of Us on my PS3 and was hoping for a different option. However, I'll admit that I was pleasantly surprised. The improved graphics on the PS4 coupled with the Remastered Edition gave me a great experience. I ended up enjoying the game anew, starting over and marveling at the detailed, bug free experience that sucked me in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking in to bestbuy to purchase the play station 4 was not my intention, but It very much caught my eye. As I was looking at it a helpful sell rep approach me and explain to me that I could take it with out paying anything out of poket, buy using my best buy credit card and in top of that I wasn't going to pay any interest for a whole year. Thankfully I was approved and I was able to walk out the door with a brand new playstation 4 and some extra goodies to go with it. The sells rep was very helpful and signing up for the credit card was simple and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Live the Sony Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has become an easily recognizable brand and amazing device entirely, hosting games that are both amazing and fun for gamers of many ages. I have always been a Nintendo fan since I was 1 1/2 years old (Now I'm 23, how time flies!) But getting into Sony from the ps1, I've owned a ps2, psp, PS3 an now ps4. Sure the company may need a start of producing games; but all companies do, so it's nothing to scoff at them for. I highly recommend this amazing console and definitely continue to enjoying the many products that Sony provides of high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    VERY IMPRESSIVE GRAPHICS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to play very realistic games... so look no further. Nice graphics, the controllers are very handy... great video game console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is incredible! the graphics and gameplay are out of this world. The interface is friendly and it doesn't take any time to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation fans here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Fathers Day gift for the hubby and he loves it. We owned the PlayStation 3 for quite some time and have been looking into upgrading. We are def not disappointed. We have a Smart tv and can watch Netflix from there but prefer it on the Playstation4 because the picture is even better. We are not big techy people nor do we need the latest edition of everything, we love our Smarttv and now really love our PlayStation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great design & fantastic exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my PS4. It is so sleek. Picked this up primarily to play Sony exclusives and have not been disappointed. The fact this comes with the Last of Us as a pack in is what tipped the scales for me to finally take the plunge into this current generation of consoles. Also, the bluetooth DualShock 4 is outstanding. I particularly enjoy the headphone jack on the controller. Standard iPhone/Android microphone headsets work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Still Learning - Nervous about Shelf Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about my PS4 but it seems like a great product overall. The games I have played have great graphics, good storylines, and are entertaining (the real goal). With that said, my biggest concern is the unbelievably loud fan that starts on the PS4 after about 10 minutes of playing. I know nothing about hardware but, just from a common sense approach, if the PS4 is working that hard to keep the system cool, how long can you realistically expect it to last? You don't keep your engine at 6000RPMs continuously and expect it to make 200,000 miles... The only other issue I have is that the PS4 comes with a standard charging cable that is 6 feet long. I find it ironically hilarious that the PS4 starts up and always gives a health warning but then makes you sit within 6 feet of your TV if your controller loses charge in the middle of gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    awesome system. awesome game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you ask for? Great graphics. Controller feels good in my hand. Also, the last of us was an awesome game! Played it over and over

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system. Great graphics! Easy to use. I recommend the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Online play

    Rated 4 out of 5 stars

    PS4 CONSOLE WITH LAST OF US

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is my new best friend. I enjoyed the games and graphics. The system is fun and entertaining. Only downfalls are not whole bunch of game selections in which is coming and wish it was backwards compatible or has old games to purchase to own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    fantastic gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 has fantastic graphics so real my gf thought the cgi was real. The system switches easily between tasks and the layout is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    So freaking amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 really stepped it up a notch compared to the PS3, the main improvement in my opinion is the controller. Graphics are incredible.

    I would recommend this to a friend
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