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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 502 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the PlayStation 4 Pro's impressive graphics and 4K capabilities, praising the enhanced picture quality and overall performance. Many appreciate the console's ease of use and ample storage, finding it a great value for the price. The system's excellent performance and beautiful design were also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 502 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great gaming system with 4K graphics. I admired how easly it even links up with the smart TV. It would turn on the TV when I turned the Playstation on. Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very nice if you don’t have the xbox 1x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course I’m a xbox1x fan but for a PlayStation this is a very nice gaming console 4K and hdr Is really nice no blueray player tho..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Game enjoying a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. The first one I purchased right before Christmas just so happened my grandson decided to try it out before Xmas did not work and had to be returned. Was defective. Bestbuy said sometimes that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I bought this for my 14 year old and it was easy to set up and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Beautiful limited edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided it was time to upgrade my launch edition PS4 to a Pro. This limited edition sold me. It has an amazing design and a really nice gloss finish on the top. This of course is prone to dust and fingerprints but I take care of my stuff. As for the Pro difference using a 1080p tv as I am, boost mode has to be seen to believe. I play Final Fantasy XIV and the difference is magnificent. If you are on the fence but don't have 4K yet, I say it's still worth it. Any negative review here is only a stab at battlefront 2 rather than the Pro itself and should be taken with a grain of salt.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great looking console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PS4 pro 1 TB memory Star Wars edition and I couldn’t be happier. I love the design of this console. It’s so sleek and just has a great overall look. It seems so much faster than my old PS4. I have a 4K tv that just makes the graphics look even that more amazing. I highly recommend this product. The staff at Best Buy was very helpful and informative even the day before Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got back from my local Best Buy after picking this baby up and I'm very pleased with my purchase. The only thing I don't really care for is the glossy finish. I would prefer a matte type of finish as it doesn't show as much dust and fingerprints. Other than that I really look forward to gaming on this console. I love the design of it and it's quiet like a mouse. I also have the Batman one and they're both great designs. Thank you Sony! Now don't screw up the new The Crow movie, please?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I haven’t game close to 30 years, and then...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this. I always had a soft spot for Star Wars. I watched what was going on in the gaming industry, but couldn’t participate. We all have to work. On thanksgiving day, I knew my nieces and brother in law were into PS4 so to keep them entertained and as an excuse to get one, I bought the system. I saw this Star Wars edition and I broke down. When I fired up the PS4+, I was amazed. I was glad that I stayed away because the advancements were so noticeable and enjoyable. I played it this morning thinking how much I missed out. The graphics, the intricate controls, and the story line lured me in. I was just happy playing on the tutorial, but I know and tried the other skirmishes and it left me wanting to play more. This console is such a joy... my thumbs hurt because I was playing a lot... but really a joy to play.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Couln't pass up a Star Wars PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second PS4 console. I have to admit I wasn't on board with the Pro from the start but when they announced another Star Wars branded console, having missed the first one, I just couldn't pass it up. I'm a huge Star Wars fan and having this as part of my collection is definitely a plus. There are some downsides to the Pro that include the lack of 4K Blu-ray support but to be perfectly honest with media the way it is now and most content outside of video games not being captured in true 4K there's really no need to have it. It will be atleast a few years before they begin rolling out content in true 4K and by that time a new system will be out. For now this system is a nice performance upgrade from the launch PS4 and I look forward to continuing to explore its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Looking System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO this is the best looking system released thus far. Works great and is easy to set up especially with the 4k settings. The 4k looks great and is definitely an improvement, very evident with games like Horizon Zero Dawn.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that would make this system better is if it would play 4k blu ray movies. Other than that it's an awesome and powerful upgrade to the regular PS4 system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Perfect Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design, Performance, Price, Easy setting up, and etc, Everything is perfect. It was a very nice purchase!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    The Best PS4 Pro Bundle (Star Wars BattleFront 2)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Game with amazing story line, Plus PS4 Pro Console paint is really Epic, I love the power & enhancement it give to a 1080p TV also I love my setup. Thanks Best Buy &. PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool system. Star wars is cool and very collectible. The design is simple but it looks good. Maybe not as cool as the last ps4 darth vader limited edition but its worth the buy to have a ps4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Storage

    Rated 5 out of 5 stars

    What a great package!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves Star Wars and he really enjoys this system! He said it is so much faster and has better graphics then his older ps4 and more storage!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Hours of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation itself is fantastic. I think i picked about every sports game possible. I love playing Battlefront 2. I will be honest with you, this game takes hours to get used to. The aiming with the right joystick is VERY tough.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my 1st Gen. 500 GB PS4 and as a Star wars fan getting this particular PS4 PRO was a no brainer. It includes the physical disc of Battlefront 2. The console is beautiful and the controller is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 Pro is a awesome system even for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Star Wars fan as am I this is the system to buy. Realistic game play in the Battle Front II. The ps4 also has the Star Wars logos of the First Order and the Rebels on the system. Very Cool!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Storage

    Rated 4 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just fine but see no benifit for a mediocre gamer as myself to purchase a PS4 PRO. I would have been fine with a regular PS4, but i wanted the Battlefront bundle. Big fan of Star Wars so here i am. It came with custom case and controller which will no longer be available when these gone so thats a plus. It has 1 TB storage vs 500 GB, but that is expandable anyway if needed. Graphics are awesome, but i dont have a 4K tv to take full advantage. Havent had a Playstation since the 2, so im exited as this is way better than the Wii and Xbox 360 we been playing, which i still love by the way. Not all games have to be so realistic and intricate to be enjoyable. All in all, I am enjoying the games that came with it and have already purchased several more and extra controllers. ps plus also a must have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Much better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this PlayStation 4 for my son birthday and was best deal ever the only catch you will need a 4K tv to see all the quality the storage on this think is good

    I would recommend this to a friend
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