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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 12,813 reviews
  • Rated 5 out of 5 stars

    PlayStation 4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I enjoy playing in my spare time. highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console made it’s perfect never had issues at all I love this PS4 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PS4 because my dedicated (Samsung) blu-ray player gave out and instead of replacing it with another, at an average cost of $199, I decided for $100 more I could get a Playstation 4. I could do some light gaming and have a blu- ray/ 4K player that may last as long as my PS3 I purchased back in 2003. And at the time was the top rated blu-ray player on the market. I've been asked, "Why didn't you just wait for the PS5?" Lol! My answer to that is...Will I be the only person with a PS3, PS4 and PS5 in the house? Besides, it compliments the Black Panthers perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting the PS5, but with all the scalpers and bots- that's virtually impossible- thanks to this Plandemic. All in all the Pro is a great console! I get to catch up on all the great PS titles I dont get to play on Xbox. Days Gone, Ghosts, LOU2 & may more. Better to have something to game on than nothing at all. Consoles will be scarce this holiday. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hours of fun, and escape!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an old guy who hasn't gamed in almost 20 years. Set up was easy, the games I chose were great, although there is the occasional crash. Whether that's the game or system I don't know. I'm not concerned with watching films on PS4. The downside is poor, or difficult to obtain, instructions for use, i.e. using library, checking what's stored, memory left, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Xbox guy, but I like some of the exclusive games that PS4 has. So I decided to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt think there was going to be a difference from my old ps4 but other than more space it also loads faster online and offline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a ps4 but I was thinking of investing in a 4k television. I put my original ps4 in the living room and ps4 pro in my gaming room so now me and my girlfriend can play multiplayer which is cool on its on but the ps4 was great anyway and now it's a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro. It is not a blu-ray player . It's a fully loaded time machine ... best system ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a PS4. Best Play Station so far. The PRO just has more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this pro. I sold my PS4 and put in the difference for the PS4 pro and I must say I'm loving it. A breast machine

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Game has good graphics and great gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and gift to a straight "A" student. Well deserved gift for the summer only...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second PS4Pro we added a second system so we did not have to use split screen when playing 2 person games .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Investment. Plenty of memory for downloadable games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage space for games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has a great amount of storage to play all my games in

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PS4 pro I play mostly every day I love

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great play station to enjoy 4K tv shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last PS console I had was the PS2. Never got my hands on the PS3. So the best option for me was the PS4 Pro. So far I enjoy it a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth upgrading!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the Sony VR release in October 2016. We knew we would have to upgrade our PS4 to the PS4 pro and upgrade our T.V. in order to experience What the pro was capable of. Since upgrading everything, we absolutely love the new PS4 pro. If you are contemplating the upgrade, do it and you will love every second of it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own a ps4 slim, but today i decided to upgrade to ps4 pro, i honestly love sony , and just to know that I'm getting a powerfull system im excited!! It's worth every penny

    I would recommend this to a friend
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