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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1691 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 5 Console – Marvel’s Spider-Man 2 Limited Edition Bundle's striking design and the impressive look of its special edition controller. Many appreciate the game's quality and the console's performance, though some find the price high and storage capacity limited. A few customers reported issues with the condition of the packaging upon arrival. The overall experience, however, seems largely positive, with many praising the console's aesthetics and the included game.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,691 reviews
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. Hopefully it stays running well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Spider man PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool! So glad I decided to pre order instead of waiting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best purchase all year so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the system and just downloaded the game today

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, bad shipping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took half a month to arrive but it was worth the wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i am a huge fan of spider man good at service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Curious myself !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson but haven’t given it to him since the game does not come out until October. So right now enjoying Miles So I can’t truthfully rate the system or the game. Ido however have a ps5 which I /we enjoy Sorry!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Bestbuy and Sony PlayStation customer service sux

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited edition Spider-Man 2 PS5 looks great! Too bad my code for the bundled Spider-Man 2 game did not work (error says it was already redeemed). I have been contacting Bestbuy and Sony about the problem but no one is willing to help. This is the first time I have run into this issue but if it happens to you, don’t count on getting your game. I feel cheated out of $650. Beware!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came In Great Condition But Packaging Was Not Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was shipped perfectly and on time. It’s just that the packaging looks like it was barely protecting the PS5. It just came to my house wrapped up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure it was worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initiated thought it was a green purchase but we had a difficult time getting the games to load.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 Console pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console box was damaged and torn normally when I pick my products up from Best they are in excellent condition

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Buy somewhere else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is amazing but I would recommend buying it anywhere else. This company is horrible my voucher doesn't work and they don't want to fix the problem. I would recommend buying it from a different store honestly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow delivery/bad communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to prepare the order but eventually got it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 works good and looks nice. However within the first week the trigger spring began to creak and when I went to the Best Buy I purchased it from. They told me I would have to just purchase a whole new controller

    No, I would not recommend this to a friend
  • Cons mentioned:
    Box condition

    Rated 1 out of 5 stars

    Damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box was damage. When pick up and they did not help me with a discount especially when this products are collectibles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy the whole system for some plates. Tried buying the plates but Best Buy app wouldn’t even let me login. Best buy use to give points for purchases to use for discounts. now you have to join some subscription just to use the points you collected. It’s a shame. I use to love shopping at BB. Now they have some “drops” section that’s awful and makes you feel like you’re shopping on snkrs app and taking Ls on some pieces of plastic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 came with console covers. I was a bit disappointed. Also the game was standard edition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t not come with the spider man controller I call customer services and nothing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bestbuy f up again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered, release date sep 1st but I still didn't get it until now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was realty bad, i probably nevwr going buy anything electronic expensive with them, bought ps5 with came with a bigger box with no plastic or foam or something to ps5 protect it from the Shipping travel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spider-Man 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this video game, politician, Spider-Man is all about in this game. I will return it or sell it. There’s a reason why this game was getting banned other countries.

    No, I would not recommend this to a friend