Customer Ratings & Reviews

I am satisfied with my purchase. Hopefully it stays running well

Very cool! So glad I decided to pre order instead of waiting.

I love the system and just downloaded the game today

Took half a month to arrive but it was worth the wait

Love it i am a huge fan of spider man good at service

I bought this for my grandson but haven’t given it to him since the game does not come out until October. So right now enjoying Miles So I can’t truthfully rate the system or the game. Ido however have a ps5 which I /we enjoy Sorry!!!

Limited edition Spider-Man 2 PS5 looks great! Too bad my code for the bundled Spider-Man 2 game did not work (error says it was already redeemed). I have been contacting Bestbuy and Sony about the problem but no one is willing to help. This is the first time I have run into this issue but if it happens to you, don’t count on getting your game. I feel cheated out of $650. Beware!

Everything was shipped perfectly and on time. It’s just that the packaging looks like it was barely protecting the PS5. It just came to my house wrapped up.

I initiated thought it was a green purchase but we had a difficult time getting the games to load.

The console box was damaged and torn normally when I pick my products up from Best they are in excellent condition

The console itself is amazing but I would recommend buying it anywhere else. This company is horrible my voucher doesn't work and they don't want to fix the problem. I would recommend buying it from a different store honestly

Took forever to prepare the order but eventually got it.

Ps5 works good and looks nice. However within the first week the trigger spring began to creak and when I went to the Best Buy I purchased it from. They told me I would have to just purchase a whole new controller

the box was damage. When pick up and they did not help me with a discount especially when this products are collectibles.

Had to buy the whole system for some plates. Tried buying the plates but Best Buy app wouldn’t even let me login. Best buy use to give points for purchases to use for discounts. now you have to join some subscription just to use the points you collected. It’s a shame. I use to love shopping at BB. Now they have some “drops” section that’s awful and makes you feel like you’re shopping on snkrs app and taking Ls on some pieces of plastic.

The PS5 came with console covers. I was a bit disappointed. Also the game was standard edition.

It didn’t not come with the spider man controller I call customer services and nothing

Preordered, release date sep 1st but I still didn't get it until now.

Shipping was realty bad, i probably nevwr going buy anything electronic expensive with them, bought ps5 with came with a bigger box with no plastic or foam or something to ps5 protect it from the Shipping travel.

Very disappointed with this video game, politician, Spider-Man is all about in this game. I will return it or sell it. There’s a reason why this game was getting banned other countries.