Customers regard the PlayStation 5 DualSense Wireless Controller highly for its quality, haptic feedback, and comfortable feel. Many appreciate its sleek design, adaptive triggers, and satisfactory battery life. While some users find the size less ideal, the controller is generally praised for its lack of stick drift. Overall, the controller's grip and weight contribute positively to the user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Feel, Haptic feedback, Quality
Rated 5 out of 5 stars
Just get one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The PS5 DualSense controller feels amazing in hand. The haptic feedback and adaptive triggers add a whole new level of immersion to gaming. Battery life is solid, and the build quality is excellent. It’s a big upgrade from previous PlayStation controllers
I would recommend this to a friend
Pros mentioned:
Comfort, Quality
Rated 5 out of 5 stars
Perfect Controller for Smooth Gaming
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This PS4 controller works flawlessly and feels great in hand. The buttons are very responsive, the analog sticks move smoothly, and the grip is comfortable even during long gaming sessions. The battery life is impressive, and it charges quickly, which is a big plus. I also like how the design feels sturdy and durable compared to other controllers I’ve tried. Overall, it’s reliable, high-quality, and makes the gaming experience much more enjoyable. Highly recommend it!
I would recommend this to a friend
Pros mentioned:
Haptic feedback
Rated 5 out of 5 stars
DualSense PS5: Redefining Immersion in Gaming
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Here’s a polished and engaging review you can use for your chance to win:
The DualSense PS5 Controller: A Game-Changer in Every Sense
As a gamer, I’ve used countless controllers over the years, but the DualSense for PS5 redefines what it means to be truly immersed in a game. From the moment I held it, I could feel the difference.
The haptic feedback is nothing short of revolutionary. Whether it’s the subtle crunch of footsteps in snow or the powerful recoil of a weapon, the sensations bring a new level of depth to gameplay. The adaptive triggers are another standout feature, dynamically adjusting tension to mimic in-game actions. Pulling back a bowstring or flooring the accelerator in a racing game has never felt so real.
Beyond the technology, the ergonomic design ensures hours of comfortable play. The textured grip feels premium, and the layout is intuitive, making it perfect for both casual players and competitive gamers.
Battery life is solid, and the integrated microphone is a thoughtful touch for quick chats. Sony didn’t just create a controller; they created an extension of the gaming experience.
The DualSense PS5 isn’t just a tool—it’s an experience that elevates every game you play. If you haven’t tried it yet, you’re missing out on the future of gaming.
Feel free to personalize it further if needed!
I would recommend this to a friend
Pros mentioned:
Haptic feedback, Quality
Rated 5 out of 5 stars
Welcome to Next Gen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony has knocked it out of the park with this controller. The haptic feedback and adaptive triggers are the true star of what this controller can do in terms of rumble feedback to help with gameplay immersion. But even if you decide not to use those features the controller itself is still very well built. It feels like a premium level controller with a little more heft to it than the dualshock series. The buttons feel responsive and the changes to the touch pad allows for much easier use. Hopefully though more games will take advantage of the haptic feedback and the controller will really get to shine
I would recommend this to a friend
Rated 5 out of 5 stars
Best Controller Ever Made – Game-Changer for PS5!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Controller Ever Made – Game-Changer for PS5!
The DualSense Wireless Controller is hands down the best gaming controller I’ve ever used. Sony has truly revolutionized the gaming experience with this next-gen design.
Comfort & Design
Right out of the box, the white finish looks sleek and futuristic. The controller feels ergonomic and well-balanced, with a comfortable grip that makes long gaming sessions easy on the hands. The textured back provides extra grip, which is a nice touch.
Haptic Feedback & Adaptive Triggers – Next-Level Immersion
This is where the DualSense shines the most! The haptic feedback is incredibly detailed—you can feel different textures, explosions, and environmental effects in a way that wasn’t possible before.
The adaptive triggers add an extra layer of realism. Whether you’re pulling back a bowstring in Horizon Forbidden West or feeling the resistance of a car’s brakes in Gran Turismo 7, the triggers adjust dynamically to give you a true-to-life experience.
Battery Life & Charging
Battery life is decent, lasting around 10-12 hours on a full charge. It charges via USB-C, which is faster than the previous DualShock controllers. However, I do wish the battery lasted a bit longer.
Final Verdict
If you own a PS5, the DualSense controller is an essential part of the experience. The haptics, adaptive triggers, and comfortable design make it the best controller Sony has ever made. Highly recommended!
Pros:
Best-in-class haptic feedback
Immersive adaptive triggers
Comfortable ergonomic design
USB-C fast charging
Cons:
Battery life could be better
White color can get dirty easily
Final Rating: 5/5
I would recommend this to a friend
Pros mentioned:
Design, Haptic feedback
Rated 5 out of 5 stars
Super
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PlayStation 5 DualSense controller is an absolute game-changer, setting a new standard for immersive gaming experiences. From the first touch, the controller feels premium, with a sleek design and ergonomic build that fits comfortably in your hands, even during long gaming sessions. The standout feature, however, is its haptic feedback and adaptive triggers.
I would recommend this to a friend
Pros mentioned:
Design, Quality
Rated 5 out of 5 stars
Always in Control
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Next gen is here and there is no mistaking it with this controller. It is durable, visually appealing and so balanced. It has some weight to it and makes it feel solid in your hands. The adaptive triggers works well when games use it. The force feedback is amazing and really sets the experience apart feom anything you've played before.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Simple & Easy to use controller
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PS5 dual sense controller is a great controller. It has a good design and is easy to use. Mainly, if you’re buying this for the PS5 console, then it’s obviously the perfect choice, however, this may not be very well compatible with other devices and other softwares like games on steam may not have full compatibility support. Here are the pros and cons of this controller:
Pros:
-Unique and cool design
-Easy to pair and use
-Comfortable enough to use/Grip is ok
-Decent battery life
-light weight
Cons:
-Made of plastic that doesn’t have enough premium feel
-Not fully compatible with other devices/other games like on steam
-No cable included
-A bit pricey
Overall, I still think this is a great controller and would rate it 4/5!
I would recommend this to a friend
Pros mentioned:
Quality
Cons mentioned:
Stick drift
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controller works great. My old controller had a bad stick drift for some reason and interfered with my gaming! I’m back in motion now though!!
I would recommend this to a friend
Rated 5 out of 5 stars
Best controller ever made.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best controller I’ve ever used. Everything feels premium with this thing, from its padded buttons that reduce noise to it’s totally next generation haptics and active triggers it’s a real step forward in controller design. She’s a bit on the heavy side but that just helps drive home that high quality feel. Like last generation the batteries last longer than you should legitimately be sitting down gaming although won’t be enough for some gamers. I suggest buying at least two and the impressive first party charging dock and use them on rotation. I have three, use them frequently with my PS5 and PC and so far have no control stick drift, no malfunctioning triggers or other issues with mine. Oh and the microphone works great!
The one weird thing about them is how Sony keeps wanting to firmware them. I guess there is a lot going on in there.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Extremely comfortable controller
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The controller came in its original packaging, holds up battery nicely, and is super comfortable. I bought this controller to play co-op on PS5 with my wife. We also bought the dual charging station for the remotes and are happy with our purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This controller completely exceeded my expectations. The design is modern and ergonomic, feeling very comfortable in my hands even during long gaming sessions. What impressed me most was the haptic feedback and adaptive triggers, which truly make the gaming experience much more immersive. The battery life is good, and the button response is precise. It's definitely a huge leap forward from previous controllers!
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Ps5 controller review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve always been a PlayStation controller over Xbox controller kinda guy. Personal preference I guess but I love this controller. Fits in my hands perfectly, they’re tough too for when I get mad and throw it across the room. Neither have broken yet so that’s great too.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Original Feel controller!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product, will buy again! Just like the one in the box!
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Really good value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great condition, great price, works just as well as a brand new one. Totally recommended!!!
I would recommend this to a friend
Pros mentioned:
Haptic feedback
Rated 5 out of 5 stars
Best controller
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome and probably the best controller I’ve ever used. Sony definitely did an amazing job with this controller check out the Astro playroom game that’s pre installed into the PS5 it’s shows you the perfect showcase this controller can handle and everything it’s capable of. The PlayStation 5’s new DualSense controller I was totally blown away by the haptic feedback and adaptive triggers. Sony has added haptic feedback to its new PS5 controller that makes you feel the environment and the sounds coming for the controller makes you feel like your in the game. The built in mic is a nice touch with mute button as well.
No, I would not recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
It is absolute perfection. Revolutionary!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is truly a revolutionary controller. The PS5 is the next-GEN experience. Extremely comfortable, grippy, innovative and battery life seems to be pretty darn good too!
I would recommend this to a friend
Pros mentioned:
Haptic feedback, Quality
Rated 5 out of 5 stars
I have the controller. Now how do I get the ps5?
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There will never be a better controller than the duelsense. This thing has changed the game. Where do I start? First thing I noticed was how incredibly study this controller is. It’s on par with the switch pro controller. The second obvious being the adaptive triggers which I still can’t get used to. Not that it’s a bad thing. It’s a beautiful thing, I almost cried the first time experiencing it. The haptics are mind blowing. Each surface having their own haptic feed back still makes me giggle like a school girl. Overall this controller is a beauty and it will be remembered for generations.
I would recommend this to a friend
Pros mentioned:
Haptic feedback
Rated 5 out of 5 stars
The best from Japan
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a PS5 gamer, I’m blown away by the console’s performance. The graphics are stunning, load times are nearly nonexistent, and the DualSense controller’s haptic feedback adds a whole new level of immersion. The game library keeps growing with awesome exclusives. Totally worth it!
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this controller, a huge improvement over the ds4. It feels good to hold, the haptics are really cool, and the adaptive triggers feel so good and satisfying. The thumb sticks have a nice texture and deeper thumb holes which allow for more grip and comfort. The mute button directly on the controller is also a nice touch, short press mutes the microphone and long press mutes all sound from the tv or headphones. The battery life doesn’t seem to last as long as the ds4 however, especially if you’re playing a game like Astro which uses a lot of the new features.