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Customer Ratings & Reviews

Sony - Refurbished PlayStation 4 Pro Console - Jet Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 54 reviews

  • 30%
94%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 31 reviews

Customer ratings & reviews

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Page 1, showing1-20 of 54 Reviews
  • Rating: 5 out of 5 stars

    Go for it

    Posted
    Happygamer22
    • My Best Buy® Elite MemberElite Member

    Just wanted people to know if you are considering purchasing a refurbished PS4 pro from Best buy.... It's great. You miss out on the the unboxing experience if new.. And doesn't come with that cheap plug in earpiece. Controller (the new version) and system condition are perfect. The one thing I was worried about was that some of the early systems made alot of noise. In this case the system is very quiet....even when playing God of war on my Samsung 4k tv. So if you are looking to save a few bucks to get this system...I say go for it. Currently $350 on Best buy.com and comes with the same warranty as a new one. Oh yeah...the pic on the website shows a PS4 slim....but rest assured...they give you a PS4 pro. I used part of the savings to get a 4tb external drive ($109)... Highly recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Upgrade for son

    Posted
    Dontmatter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So most games stopped playing in older ps4. Decided to get for my son to see if it was his console, guess so. This was a refurbished model, has some deep scratches around plug ins, other than that fine. He has not had non playing issues, loading is still slow, gets warm, so he has put it up on wood for vetalation. He's happy, so we are happy with our purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Factory Refurbished

    Posted
    Kevin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best Buy sells the Sony Factory refurbished PS4s -- this way you know you're getting something that's been tested before being sent to the store. My PS4 came with what looked to me like a new but opened PS4 Dualshock controller, so that's nice. Everything on the console looks like it's in great shape, except the Ethernet port shielding on the back. It's bent a little, but works just fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I was a little concerned with the ps4 system

    Posted
    Cooldude2846173
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was a little concerned with the ps4 being a "refurb" but, have been very surprised that it works well, with no issues! Couldn't be happier with it! The only issue I've had is when i first got it, it wouldn't power up. I just kept pushing buttons and it finally came on and has been ok. I do recommend a refurbished unit, its been great for us!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavy Upgrade

    Posted
    Soldier80
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Keep in my that I didn’t have any major issues with my original PS4 aside from the storage capacity. I purchased this to take advantage of my new 4K TV which made Netflix look superb and took PS4 pro enhanced games to the next level. I still stop and stare at times while playing a game. The added storage is so much better and gives me breathing room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent system

    Posted
    PeteyP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My 1st refurbished game system not my 1st ps4 pro. I was iffy about buying refurbished but didn’t have the money to buy a new one. My 1st pro was stolen. Came with everything, safely packaged works like new. It was also the quieter ps4 pro so that made the purchase even better. The og ps4 pro was loud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    First console I've owned since PS2

    Posted
    CDub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    And I have to say I'm very impressed. Graphics, gameplay, power, and ergonomics of the controllers are all great. More than happy with my purchase. I bought the refurbished model, so I saved some money and have noticed nothing indicating that this unit had been refurbished.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing console!

    Posted
    GameLord
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was skeptical about how many times I’d play this PS4 but it has become a very happy and healthy part of my typical day :) I am also very please I went for the pro model. I play regularly online with friends abroad and the performance is stellar. This is a great console

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Gaming System

    Posted
    EricGman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I did a lot of research on gaming systems and decided on the PS4 Pro. I am glad I did! Because Sony did the refurbishing I was comfortable that this would perform like new. It was easy to set up and has provided many hour of enjoyment.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Controller doesn’t work

    Posted
    Armeen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Started up my ps4 and plugged in the controller to find out that it doesn’t even work. I had to buy another controller on the spot. I didn’t even save a buck going refurbished. I might as well have bought a brand new original ps4 and it would have costed me less overall.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Faster than the PS4 Slim

    Posted
    my2NJkids
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This review is for the Pro. Had no problems with the refurbished version, and who doesn't want to save $$? My son says it is noticeably faster than the Slim and he is now always the first in his party to load in to a game.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great System

    Posted
    Cam092
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    At first I was hesitant to buy a refurbished system, but after purchasing it and bring it home unboxing it open and playing all of my games I could not have been any more pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome for watching shows

    Posted
    Cyndi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my daughter for her birthday and she absolutely loves it no need to have cable when you have a PlayStation hooked up to Wi-Fi. Many functions on top of excellent gaming

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Go Refurbished

    Posted
    SithLibrarian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was worried that I was going to get burnt buying refurbished like I have at other places, but no worries. I couldn't tell it wasn't new out of the box and it works great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works like a charm

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The system and controlled looked practically brand new and haven't had any problems so far. If you're looking to save some money this is the way to go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Playstation is the best!

    Posted
    BadG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The PS Pro is about the same as the ps4 I already had but the picture when playing is alot better now to go along with my LG 4k tv I just bought.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great bargain!

    Posted
    Handcannon81
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I did not want to spend the money on a new PS4 Pro so this was the next best thing. Works great and comes with the new style controller.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price

    Posted
    Rhskier
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought refurbished and no regrets. The price was great and zero isssues with console. Would recommend to friends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great console

    Posted
    Beef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would choose this over any other gaming system. Hopefully they come out with more ps4 pro enhanced games

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Late to the game, no regrets.

    Posted
    Zephlar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was super late in buying this. Got a 4k tv and having been loving every second of it. Happy with my purchase.

    I would recommend this to a friend