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Customer Ratings & Reviews

Model:
3002314
SKU:
6316187
Your price for this item is $199.99

Customer reviews

Rating 3.6 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers consistently note the fun and new aspects of the Refurbished PlayStation VR. Many customers have expressed their satisfaction with the product's condition, stating that it appeared brand new despite being refurbished. However, some customers have mentioned that the product was missing headphones, which caused inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this VR as a replacement for my son's old VR, his dog chewed through the video cable, which is the only reason why I don't give this headset 5 stars. Why, oh why, are the cables hardwired into this headset? If they were removable at least I would have had the option to just buy a new cable and not an entirely new headset. Poor design flaw in my opinion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works OK, but some serious flaws.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, when you're buying something refurbished you're taking a risk no matter where you go. I had the version 2 of this headset and system for about a year and a half before my cat chewed through the cable connecting the headset to the processor. Because this is one of the only ways to get a PSVR without buying a bundle that is unnecessary for someone that already has the camera and controllers, I pulled the trigger. First of all, the picture is misleading; what I received was original model, NOT the version that has the capacity to attach headphones directly to the headset. Not a big deal. The vr picture works just fine. What's most annoying is that the display that's being broadcast to the television is SUPER buggy; it could straight up give somebody a seizure with how much it cuts in and out of static. All that being said, if you already have decent earbuds of your own and nobody is trying to watch you play, this works alright.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    give it a shot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was skeptical at first but now im a believer in vr. especially live sports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, but some peeling and damage to the rubber face mask.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low resolution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset screen could be better. You can see the pixels and can be distracting at times. If it wasn’t for the pixels I would give it a four or five star rating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    Misleading and false.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the VR1, the cables seem shorter and get in the way. There is no headphone jack like VR2. Tracking is slow. Looking at returning it. If the description was correct I would have never spent my time or money. The last few things from Best Buy have been garbage. Looking to purchase elsewhere.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Refurbished VR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and working product and my son loves it. However it was missing the earphones for the system. That’s a 2 point reduction.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    Not V2 Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the original VR headset, not the VR2 that it is stated to be in the description. It does not have the integrated headphone jack that comes with the newest version. $200 for for the outdated refurbished unit is way overpriced. Do Not PURCHASE!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest enhancements for shooter games. Hate that I didn’t know I had to purchase a camera to go with it but it was worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly awesome experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing! The virtual experience will provide for great entertainment!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what the photos show!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the images, this is version 1 of the headset, not version 2. Will be returning and shopping elsewhere. For those unaware, version 2 has built-in headphones (as the photos show) and the VR breakout box can pass through HDR signals, so you would not have to swap inputs/cables when wanting to play HDR content on your TV. Version 1 does not allow this, so despite the photos showing V2, they ship V1 only. This is was a waste of my time. Thanks, no thanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks just like a brand new one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and performs just like a brand new headset. Can't tell a difference in quality and performs just as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    It was great looked brand new tho refurbished!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked brand new and had no problems definitely recommend buying a refurbished one if your just getting into VR, or if your old one broke like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    3D fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming item and provides hours of fun for family and friends. I think that this should be the item for every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Starting Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! All pieces came in the kit (minus the camera and the move sticks) and had simple instructions for set up.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Love VR

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances the game playing. Takes you to the next level of gaming. From advance games to simple games. Much have!

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Sony - Refurbished PlayStation®VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Sony - Refurbished PlayStation®VR. I can only last about 1 hr in VR. But it is fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a single flaw on this purchas. Will be purchasing more factory recertified merchandise from bestbuy. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    trongly recommended!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was refurbuished but looked like new! Strongly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Great for family game night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and I think I use it more. Fun

    I would recommend this to a friend