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Customer reviews

Rating 4.1 out of 5 stars with 30 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Charger, Condition, Design

    Rated 5 out of 5 stars

    Wonderful Professional Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a grate phone for working professionals. Beautiful screen and custom Sony overlay, and with edge to edge glass, it looks amazing. However, it dose come with a nice Samsung "Adaptive Fast Charge" recharger. It will arrive in a white box, inside a brown box. It looks like a new phone; no damage or any indication of it being refurbished. Try to ignore the one star review. I would highly recommend this phone. It works fantastic with the "Smartphone Only Plan" from Tracfone. All you have to do is buy the Tracfone B.Y.O.P kit for $1... and your up in running.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love this phone.!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbish don't let that scare you, this phone came looking almost like new, no scratches no damage nothing bad with it, the front camera it's awesome so mutch detail 8MP most phone now days just carry 5mp, and trust me its a huge difference, back camera it's even better.the phone itself its super fast no hiccups nothing, just prepare to update your phone a couple of time.the shipping was fast .my wife bought an iPhone 6 and I bought this one, once she saw mines she regret it on buying the iPhone and when I show her the pink version she almost cried, the only thing I felt bad about the phone is the fact that I'm an Xbox guy and I fell like I betray Microsoft Xbox brand Lmao

    I would recommend this to a friend
  • Pros mentioned:
    Good size

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would try an android phone. Love it and it's a good size

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Good but out of trend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goo, but out of trend. No finger sensor, Camera is also not that great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not recommended

    Rated 2 out of 5 stars

    Phone sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone started clutching right away and I would not recommend this to anyone. Also you can't use it with vr.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charger, Price

    Rated 5 out of 5 stars

    Nice Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is new without original box. The charger is a Samsung high speed charge. Excellent product. It works perfect. Big phone for a lower price!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Compact Design with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design and operation of this phone. However, have returned two units because of software glitches. The first, the home button would not respond, and the other none of the operation buttons would work. Sad since this is a great phone because of size and feel.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but the software is not that intuitive but works just fine

    I would recommend this to a friend
  • Cons mentioned:
    Not recommended

    Rated 5 out of 5 stars

    Perfect but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks awesome and materials look excellent not top of the line , but for the price you can't go wrong, for normal use it gets the job done, but for heavy user no great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are heavy user for smart phone, it's not enough to provide you the memory. The others are good for user.

    I would recommend this to a friend
  • Pros mentioned:
    Good size

    Rated 5 out of 5 stars

    excellent phone excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a refurb and it arrived in new shape. great price, and very good quality phone. I would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sturdy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone delivered ahead of schedule. Very nice phone, well put together. Doesn't let you block calls and it's hard to find a case. Overall better than my previous s6. Battery life is amazing. Storage goes fast but has SD slot. Good buy refurbished no problems. Does only take NNO-SIM & has good camera

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    easy to use and has a great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the open box what came with a Samsung usb charge. The phone is just like new and work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very elegant and useful phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone after using it for couple of months. The Camera is so good. OS is fast. The phone itself is sleek and very handy. And above all , the price is super awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Heating issue

    Rated 3 out of 5 stars

    I need a Android, this is not it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasit it was too small for me and was heating up so I returned, I have a Samsung s8+ can I be anymore happy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for less price. Can be given as good gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone ...fast and good service by bestbuy ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and works great .Good hotspot phone for other devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not refurbished but preowned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total worthless product. It a preowned phone that came up with Samsung adapter and local brand USB cable. Screen looks ugly and touch is not working well. Changed all the parts externally don't know the condition of original spare parts of Sony. Won't recommend to anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Real great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good fast smooth takes great pictures pretty good battery life I like it a lot I'm satisfied with it it was a good buy

    I would recommend this to a friend
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