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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,806 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Clarity is awesome ! Thumbs up! Never go anywhere without them!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Solid headphones at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent set of headphones that are budget friendly. Can't really fault them at this price and the sound is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It meets needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is serving the purpose of the purchase. Prior to purchase I need a good set of earphones for my phone and this met the need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use these at the gym, work great with the tvs on the machines

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice inexpensive headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as inexpensive headphones for working out. Have not been disappointed with them. The quality of the sound is good and it's not too much bass and sounds are fairly good quality. I listen with my iPhone and my iPad and have not been disappointed. I feel that the quality is great for the price but did not give it 5 stars because I have much more expensive headphones that I use when I really want to listen to music and this does not compare to them. But, it is also a fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item still works after I put it in a washing and dryer machine.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets have great sound. I especially like the amount of base it has.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony to me have amzing sound when it comes to electronic it is a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear Plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my 16 year old daughter and they fit perfectly in her ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on deal of the day. Descent sound quality. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    A-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality it fits comfortably in the ear I wouldn't suggest working out in them because the wire is too thin

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for 9year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my Son's Birthday, He's very happy with them, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes well made in ear headphones. The earbuds fit perfectly. Sound was excellent. The length of the cord is a bit too long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones. Inexpensive and with a great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them mainly to tune coworkers out. It did the job!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Cord

    Rated 3 out of 5 stars

    Average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product...fit is comfortable, but the wires are thin and flimsy and not as well made as my iPhone cables. For some reason, the answer phone button has stopped working from time to time. I bought these mostly to use as a replacement wired headset for when the OEM apple headphones broke. As earbuds only, these are good. As headsets for talking, there are better options

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bw909, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you. ~Erin sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sounding pair of headphones that are comfortable. If you don't want to spend a lot, these will do a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Cord, Volume control

    Rated 3 out of 5 stars

    Average quality, overpriced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is average, I would have paid less but my husband bought them for me. The pause button is convenient however sometimes it doesn't work!! I wish it had volume control so I don't have to keep reaching for my phone. Also the color white gets dirty way too easily. I also wish it had cam with a little clip so I could clip the cord so it doesn't get in my way when I'm at work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product with good bass. everyone should try this ear bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good basic earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality for the price. Would recommend to a friend.

    I would recommend this to a friend