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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,806 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. Very nice full and rich sound. I've used different brands in the past, but Sony is my favorite!! They are very comfortable as well and they stay in my ears when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones. great quality and excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good sun an easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and easy to use casula recommend them for sport use and are durable and easy to portasr

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound, fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my spouse, who has small ear canals, so other earbuds (including Bose, among others) kept falling out. These stay in, sound very good, even without additional ear hooks or other fitting devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones decent sound nice and compact to carry anywhere and the price was very good

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Clean sound and decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and was hoping they would fit in my big ear canal. They fit just right and did not fall out on a nice run. Sound is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    great price 7 bucks on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony quality deep bass and highs fast free shiping

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfort, just wish there was a way to control the volume with a dial or something on the cord

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good earbuds, nice price point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work well. There's not much bass but for the price, they are a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for the Gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these at the gym all the time. Great set of ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great, fit was great, but one of the earbuds stopped working after less than a month.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mcmopar, thanks for your review. We're sorry to hear about what happened to your unit. We would like to recommend you to perform all the available steps through the link below:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,40971,76187/
      Dave Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds offer great sound for not a bad price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. Glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use these to listen to music when i can't sleep. they have pretty good sound and are comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Very comfortable earbud headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbud headset is the most comfortable I have bought. The angled ear piece make a tight fit , enabling them to stay firm while moving about during exercise. I would recommend these to anyone looking to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good sound. This is a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality of these headphones are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great all purpose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were replacements for another pair of Sony earbuds that I'd had so long I couldn't remember the style. I previously purchased a less expensive pair of sony earbuds and after using them once, I realized these were no where near the quality of what I was used to. I returned them and upgraded to this pair, and wow you really get what you pay for. I can't rate the mic as I've never used it because I use my earbuds for the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good earphones for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound and are comfortable to wear. The sound is crisp and not distorted.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tried several brands of ear buds, these give the fullest and most natural sound. Very comfortable to wear. Several sizes of inserts come with the ear buds, so they will fit any size ear.

    I would recommend this to a friend