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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,806 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. If you need inexpensive buds with good sound qualit, these are ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product at a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good prouct a a good value. I have used many similar products and these are my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these a month ago an they have an amazing sound. Nice quality sound for highs an lows. They fit very good in my ear an don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Broke already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take much teenage abuse and broke quickly. Good sound for the price though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what I was looking for but a great find. Works well and sound quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound & L-plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this bud set because it has the L-plug, which really saves wear & tear on the wires. Wish they came in purple :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds for a business trip to listen to music on the plane, and I was really impressed with not just the sound, but the sound blocking. I barely noticed any ambient noise, to the point that I had to be tapped on the shoulder so the cabin crew could offer me a drink. The plastic attachment for holding the cables together is a nice touch. The cables are very light, though, so I can't say for sure how long they'll last. But I'm sure if treated carefully, they'll be as durable as any Sony product. I haven't worn them while exercising.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is ok the feel is not comfortable. I wish they had a case or bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi maddwife,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some headphones for my daily commute to/from school. These headphones sound good for their price (wasn't expecting that), but the in-ear feel of these headphones weren't for me. Nothing wrong with these from the time I had them (exchanged them), it just comes down to preference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MvZ46, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok ear buds, I bought them because of the price and because of the reviews. They are good, sound is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound quality, lows and highs well balanced. The ear bud sizes made it easy to find a really good, comfortable fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tgb413,
      We're really glad to hear that you're having a good time with your headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good earbud headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good. not really any problems, should have gotten wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did his job for a year , what was expected before getting bad and I was happy with my purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones, even for little ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the white version of these and love them so much I decided to get a second set in my favorite color. The changeable ear bud covers come in a variety of sizes. The small fits snuggly in my ears and don't keep falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have an awesome sound! Nice bass and really drowns out everything else going on around me while I am listening!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these when I work out and they don't bother me or make my ears hurt. Music quality is good, as you would expect from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Sony EX Series Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a very reasonable price. I am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale. Sound and comfort is outstanding for the price. Previous pair lasted 3 years for me. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and sturdy material. Attractive color and look, felt like I was wearing stylish earings. My left ear gets juicy while the earbud is in but I guess that's just my own personal problem. It was a bit pricey but I got a discount for purchasing other items in the phones section. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice ear buds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds need some new ones and bigger one some beats would be nice

    I would recommend this to a friend