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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,806 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earphone are the best ever, it avoid every noise from outside,only bad details it's they don't have volumen control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Soft and fit great! Great sound. Can even sleep in these earbuds! I have many different pairs and these are my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my 13 year old son. He says they fit comfortably and sound good. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ears buds! Great sound quality in small package. Cord length is just right, fit and comfort are also good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds sound good for $30. My child keeps breaking the apple ones so I thought we would try these since they were on sale. So far so good. She says that they sound OK, but she still like her apple ones better. We will see how long these ones last. Hopefully more than 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget headphones, great sound and comfortable. Superior to Apple buds in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got these and loved them. He has tiny ears - really- and they we're very comfortable for him. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic earplugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good and the sound is OK.. Good for starter or as spare set.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very small ears, so these are perfect for me. The sound is good and it practically drowns out outside noise. Loving them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for an accessory to my phone because of the microphone but also has great ear buds for listening to music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad set of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones not really worth the price. Work well and like the mic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont hurt your ears. If you insert them correctly, the outside noise is cancelled. Great for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because my kids stole the set I was using and wouldn't return them (OK, I let them keep them). I like the feel and while they may not be the absolute highest fidelity, they are definitely better than the ones that come with phones and are good enough for my old ears.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't expect much for $30 but was amazed with sound quality ...bass was superb at low volumes..... nice surprise!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is "tinny"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is fine but sound is not good. As above, sound is similar to when you hit the side of a tin can.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbud headphones fit comfortably into ear canal, have noise cancellation properties and have excellent tone quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    super headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound is Greta. The magnetic connection between ear pieces when not using helps but to tangle

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    decent for price comfortable is the key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, no pain no problem, quality is ok, I'd buy this again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joeshmo213! Thanks for taking the time to provide us with your review about your earbud headphones. Thanks for choosing Sony! - Vincent Sonystyle

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good earphones for decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - 1) Good sound quality 2) Fits in the ear nicely Cons - 1) Wire is too long 2) Not great for bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kunal, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 5 out of 5 stars

    Fantastic Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some cheap headsets then I switched to these. am amzed by the difference and all the cool features. I run 10 miles at a time. these earbuds never fall out and have a much larger sound range.

    I would recommend this to a friend