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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,806 reviews
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a back pair of ear buds . The product should cost less because they don't come close to my Ibuds .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great pair of headphones at a cheaper price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very handy and light-weight. It is comparable to apple headsets. Definitely worth a buy within 20$!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definitely makes sound better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the stock plugs that you have aren't working well enough, get these. They are louder and more clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these since i lost my headphones. they had good sound quality and were just average. happy with buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpeedyJ,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of ear buds, but these are the best thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME EARPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY AS USUAL MAKES THAT BEST ELECTRONICS WITHOUT ANY PROBLEMS

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair sound, functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped these earbuds would have a richer, fuller sound. The highs are too pronounced with little or no bass

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Charlie, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you for your message. -Oscar. Sonystyle

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my wife and she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an inline mic and controls for easy iPhone use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you cant find OEM ear buds for your Ipod then get these. Next to the OEM buds these are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fine. Better than expected at this price point. The noise cancellation is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good and Fair priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds since they were not expensive and was surprised about the quality given the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones at a descent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, and they last a long time. Got a second pair on sale for a really good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for most uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older set of Sony ear buds that I can use going to sleep listening to restful music. I wanted another set to leave in my travel bag. These are great for sitting up to listen but are not comfortable for lying down. Again they are not good for my use but for anyone else they should be great. Too much pressure on the being of the ear canal. I returned them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. PollyMary, we're sorry to hear that you've encountered this problem and decided to return the Headphones. We apologize for the disappointment this has caused you. Your feedback is highly appreciated and we will forward your post to the proper department. Thank you, Dave sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for what I wanted them for. A decent pair for talking on the phone and listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get it for me but my son said it works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Easy on the ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for hands free for meetings/driving-ears never hurt even after wearing them for hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound nice and block outside sounds. We have 2 pairs in the house and would buy more if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good for purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use them at work they do what i need them to do. they were on sale and i go thru a lot of head phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommended , great headphones ! I use it everyday

    I would recommend this to a friend