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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,806 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't beat these. I have had these for a while now and am still loving them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. highly recommend. would buy again. happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, simple and great to use for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amaizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this Sony - Step-up Ex Series Earbud Headphones one for each member of the family, to be sure we can use the microphone if we are in the street to speak with the cellphone. Excellent audio. SONY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item. I had to return this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed with the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some ear buds because my girlfriend has very delicate ears and she was always complaining about all the noise I made listening to my computer so I got these and haven't heard a word since.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great sound. They stay in my ears and no one can hear it no matter how loud you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones :)........................ .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in multiple aspects. Even comes with a cord 'organizer' so that you can shorten length when needed. Had others that the mic didn't work consistently w/ IPhone, but I've had no issues with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Nikki, thanks for letting us know about your concern. Based on the specifications of these headphones, here are the available operations for iPhone:
      Plays/pauses a track of the connected iPhone product with a single press. Skips to the next track with a double press. Skips to the previous track with a triple press. Starts the “VoiceOver” feature with a long press (if available). Hold down for about two seconds to reject an incoming call. When you let go, two low beeps confirm the call was rejected.
      - The button function may vary depending on the smartphone.
      - Availability of the “VoiceOver” feature depends on iPhone and its software version.
      NOTE: If you connect to an unsupported smartphone, the microphone of this unit may not function
      Thank you for choosing Sony. Dave sony_US

  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these earphones. Her old pair wore out and she wanted another just like it.

    I would recommend this to a friend
  • Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the options offered! Would be a even better if the cord was tangle resistant!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KING, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear for conversation and music

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear for conversation and music. Great if you have an older car that’s not Bluetooth. Able to talk while you drive. Can listen to your music from the phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for listening to calls on my work computer. They are holding up well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOULD RECCOMEND TO SOMEBODY ELSE, VERY PLEASED & HAPPY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIKED1012, We're glad to know that your very pleased with this headphones. Thank you for the recommendation and for choosing Sony. -Jen Sonystyle

  • Rated 5 out of 5 stars

    Good second ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a second set to carry with me when out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Functional and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and do a good job of cutting out external sound. Good quality and have held up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with my Android operating system. You can't go wrong with Sony products. The sound is wonderful. The earphone is easy to use, easy to access to music album just with a click.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great value at the price they can be purchased at. They do a good job blocking out exterior noise and other people can always hear me very clearly, which is huge in my line of work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    good headphones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound good. Wish there was a volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have good sound quality. Easy to switch back and forth from listening to music and answering phone.

    I would recommend this to a friend