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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,806 reviews
  • Rated 3 out of 5 stars

    Bad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortuently I believe I got a bad pair of headphones because they ended up fraying really bad and I didnt think they were returnable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony earbuds are great I love the quality of sound. I even use them in the car for hands free

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice fit good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with extra fitting pieces. Sound is great and cancels outside noise with the right ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for my son.he usually goes through these quickly.thesese have lasted

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work fine as an entry level pair of earbuds, purchased due to small in size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were just as I had expected for a clear good quality sound delivered optimally to my ears. They looked good, made out of the usual material for years of delivering sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. My son loves it. We were both surprised with the sound quality and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are good enough for the price and they last long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, very good reception and sound. They are also easy to store in a tiny space.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work well for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for spin class at the gym and they hold up well for all the movement

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sweat Bitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound really great and do a great job of reproducing the sound. I however am discouraged because the lines break easily. I have had mine for less than two months and one of the earbuds doesn't work because the line is shorted. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Effecient, thank you for your message. It is unfortunate you've had an issue with the headphones. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good price, did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for reasonably priced earbud headphones I was planning on using when I go on walks. The Sony earbuds I purchased were a good fit and performed well. No problems encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. You get what you pay for in the case of these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he wears them constantly. Good price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son. He likes the way they sound and says the mic works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing wrong with them is sometimes they get tangled, but pretty good earbuds overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headphones. The price is reasonable and the sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. They are good quality ear buds. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones - Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in ear headphones. Use them daily with an I-Pod Touch and an I-Phone, These have as good or better sound than my Bose in ear buds. Highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, I use them daily, I thought it would be a negative not having a volume control it's just as easy to do it in my device. It controls other items other than sound which is great.

    I would recommend this to a friend