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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1805 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,805 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker working great no problems so far. I can hear clearly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good sound for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work pretty well and are good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad 4 out of 5. Not a good one for long time use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop. feels good, works good. great size. we down-sized from a 17" and this is fine. very fast, as well. Like the slim construction.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - great to use in the gym for my workout

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Inexpensive Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were on sale when I purchased them for $15.99. I actually forget how well Sony headphones sound. These have excellent sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds. Work great. Will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have great sound and stay in my ears while I am working out much better than the stock iPhone headphones. Would buy again without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 sets of these because of how good they sound . they sound better than the Apple headphones I have and they stay in your ear not slip out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give pretty decent sound, for the price it's good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babyboialex,
      We're really glad to hear that you're having a good time with these pair of headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Ear phones. Sound quality is good.will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a straightforward, simple product. If you are not interested in the ridiculously bulky and expensive headphones, these are the best option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound until the right side stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud quit working after two weeks. Good sound until then.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Samvid, thank you for your message. That is unfortunate the unit stopped working. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feeedback. -Oscar. Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Sony Step-up ex series earbud headphones have a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Almost lasted a year, was good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones 10/27/15 and lost sound in the left headphone on 10/24/16. They are comfortable and great for running and commuting, but frustrated that they didn't last longer. Second pair of Sony earbuds to have a short life span for me with average use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello belone, thank you for your message. It is unfortunate you've had an issue with the headphones. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time finding ear buds that fit my tiny ears but these were great!! The xs size offered worked perfectly and they never fall out!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these earbuds! They are comfortable in my ears. I tried other cheaper brands, just didn't work for me, well worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justme61, We are glad that you appreciate the good quality of your Blueray player.Thank you.-Jay sony_US

  • Rated 4 out of 5 stars

    Very good earbud headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this headphone for my cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my JVC Marshmallows disappeared, I had to find something new to use. I sleep with my earbuds in so they have to be comfortable and these definitely are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality earbuds at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and great sound for a reasonable price.

    I would recommend this to a friend