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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1805 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,805 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have liked a better sound quality but I guess its fair for the price

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AKCostomer, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 3 out of 5 stars

    Adequate headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some parts that were unclear on their use. Sound level was average

    I would recommend this to a friend
  • Cons mentioned:
    Cord

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an android phone that these were suppose to work with and they do after you download an app to use them with. The cord is already starting to curl and they don't stay in my ears very good. I got then on sale normally 30$ got them for 14

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for what I needed them for. They were cheap so I was not concerned if I lost them or got them stolen. They had a good sound quality as well just not as soft and cozy inside your ear like others and weren't wireless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awarden, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great piece for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and were a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy Sony, but these were priced right. They have pretty good sound,I like Bose better. I would buy these again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect earbub set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I have purchases so many different sets and been disappointed. My family tells me it is perfectly clear when I speak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not really impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have just picked one up from Wal-Mart, it broke in less than a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for the price. I could definitely do better but not without paying a much higher premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great sounding earbuds and the phone mic makes it very easy to take calls while listening to music or video.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD SOUND FOR THE DOLLARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. I needed a economical pair of buds for work and was surprised when I plugged them in. Go Get Em.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the the subject says, these are great for the gym. You don't need the big bulky overpriced things. This is all you need!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dislike the design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sounds great. However, the packaging and the cable design is very cheap, looks like another $5 earbuds. The earbuds just doesn't fell high quality. I've had better quality earbuds from Amazon for much lower price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones because they where cheap, was just going to use for when I run on the treadmill but use them every where

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Way better than my old one. Plus the fact that I bought it at Best Buy saves me time going from store to store

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a long wire so I can keep my phone in my back pocket while talking. Not many others allow me to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ear buds are very comfortable and stay in place for hours without adjusting perfect for under my helmet at work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No or very little base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like a lot of base to be honest but these headphones Have none at all. Walked out of Best Buy popped them in walked about 2 mins than turned around to Best Buy to exchange them. They are okay but i couldn't deal with no base

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carlov, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is there, unfortunately they don't last long so the 2 year geek squad protection is a must for these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She is impressed with the sound quality but also how well they seal out external noises.

    I would recommend this to a friend