Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,805 reviews
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my son, great quality for the price!!
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Head phones are okay if a bit fragile.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent sound but fragile. Already broke mine at 60 day mark
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good headphones on a budget. I'd recommend these for someone who doesn't need noise canceling
I would recommend this to a friend
Rated 5 out of 5 stars
Great Earbuds if you're willing to spend a little
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't know a lot about the theory behind headphones, but I kept destroying earbuds from putting them in my pocket all the time. I've always had good luck with Sony products and these are no exception.
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Good for music
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought them to hear a soft phone on my work computer and they did not work well for that.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Misty, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you for choosing Sony. >Joffrey
Rated 4 out of 5 stars
Good purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great volume but when I use them for my Samsung phone the person on the other end hears an echo.
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Worked great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these to use during recent family vacation; worked well on the plane ride and in our hotel room when we had limited space and I did not want to make noise that would disturb the others.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
good headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound good for everyday use. Would recommend product.
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Great product for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My son wanted some headphones that he could easily take with him and that weren't too expensive
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
I would recommend this to a friend
Pros mentioned:
Price
Rated 3 out of 5 stars
average headphone good for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good headphone considering the price. Easy volume control
I would recommend this to a friend
Rated 4 out of 5 stars
they are just what I needed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Went direct to Best Buy when my headphones broke because I knew they had a great selection.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Works until they don't
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the sound but one of the buds died and now just pointless
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi KingB, thanks for your review. We're sorry to hear about this problem that you are having with your headphones. We suggest you to perform all the available steps through the link below. https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,40971,76187/. Dave
Rated 4 out of 5 stars
Decent
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
headphones at a time when my Dad listens to things too dam* loud
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Just got to love Sony!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this style, color, basically everything about these headphones. Nothing bad to say about them.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Good buds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like them a lot. Good sound, quality. But pricey for what they are.
This review is from Sony - Step-Up EX Series Earbud Headphones - Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Decent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was slightly disappointed as i expected better sound but the sound isolation is on point
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Tasthius, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Rated 2 out of 5 stars
Not as good of a fit, as my last Sony earphones.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My last pair of sony ear buds had a great fit into the ear canal. I think the ear bud shaft was a bit longer than this set, so I am constantly having to adjust them . Sony eliminated the volume control as well. I will be changing these in the near future for a better pair.. No more Sony....
This review is from Sony - Step-Up EX Series Earbud Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi ncfamily4!! We appreciate you bringing this to our attention and would be more than happy to take a look at this further. We would love to know more about how we can make this a better experience for you. So pls email us at SonySupportUSA@am.sony.com. Enjoy your day!
Pros mentioned:
Price
Rated 3 out of 5 stars
Great headphones for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headphones for the price. Not bad. Very good bargain.
This review is from Sony - Step-Up EX Series Earbud Headphones - Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Works well enough.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For $14. No complaints. Works fine. Took on plane not much background noise came through.
I would recommend this to a friend
Rated 5 out of 5 stars
These work great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am 67 and use these to listen to audiobooks while riding my bike. They do everything I want or expected. Now if you are into hip hop or heavy metal I can not vouch for these applications.
This review is from Sony - Step-Up EX Series Earbud Headphones - Black