Customer Ratings & Reviews
- Model:
- MDREX110AP/W
- SKU:
- 4780025
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.
This summary was generated by AI based on customer reviews.
broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke with no visible damage. I am extremely upset bc I did not get the insurance. Wasted money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi emily8n, we're sorry to hear about what happened to your Headphones. We would like to apologize for any disappointment and frustration this has caused you. If you would like to send your unit to be repaired, please visit our eService website at eservice.sony.com. Thank you for taking your time to write this review. Dave
Good product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a pair of good quality earphones when I came across these.Great choice
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mothers phone but didn't fit. Bought an ungraded version and love those.
No, I would not recommend this to a friendshould have bought more power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all in all good for the money ............................................................
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok at best. Not as good as comprably priced skull candys
No, I would not recommend this to a friend- Cons mentioned:Volume control
Poor quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While these aren't the most expensive earbuds, I was disappointed with the fact that they stopped working after about two weeks. With Sony earbuds the problem (for me at least) seems to center around the volume control button. There is always short circuiting.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, DaniJo, That's not the kind of experience we wanted to hear. This article here will help us isolating the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/47327/. We appreciate your feedback and we will forward this to the right department. Regards, Vincent
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are not the best headphones. I am a DJ and I was expecting something better.
No, I would not recommend this to a friendLow cost and pretty average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio wasn't the greatest, but that's all you can expect for something sub $20.
No, I would not recommend this to a friendGood earbuds but not special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds but not special they are just OK - average in terms of sounds quality.
I would recommend this to a friendI've had better sony earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the sound. It did have a full range but for a phone they are OK.
No, I would not recommend this to a friendneed to find better wire for the jack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.im buying another set to replace these only after 3 months
No, I would not recommend this to a friendBrand response from SonyListens
Posted .What seems to be the problem with the unit? Please reach out to our support team via email at [email protected] and include all pertinent information such as model/serial #s, address, phone number etc. so we could assist you.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, nothing great but at the same time it wasn't a bad product either
No, I would not recommend this to a friendNot good for physical activity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones for my iPhone 5 and it tends to cut off while I am jogging.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Tony, thank you for your message. To troubleshoot your headphones, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. -Oscar.
Good for talking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt have great sound quality for music, but works good for phone calls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman97, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the earphones I had that came with a Verizon phone I had
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Helend, Sony takes into consideration all feedback to improve the performance and quality of our products. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks. ~Erin
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but it's just earbuds and I don't love them or hate them.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 weeks of having the product, i started to notice the defects; I could no longer hear the other end of the call, and when I would it was very static. I no longer use them but also can't return them, as the nearest best buy is 2 1/2 hours away.
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I having problem with the ones that i have bought so i have returned it.
No, I would not recommend this to a friendSame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very much diffreance between phone earphones and these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi family, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
thx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thx best buy i am happy with my order thx again best buy
I would recommend this to a friend