Customer Ratings & Reviews
- Model:
- MDREX110AP/W
- SKU:
- 4780025
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this headphones... I will definitely buy them again.
I would recommend this to a friendNOT SATISFIED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd pair and I am not satisfied.. they keep breaking..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bigmarc007,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time. >Joffrey
Decent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're average for everyday use. The sound is ok.
I would recommend this to a friendFlat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flat but cheap i dont like for a kid they dont care
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrLowfi, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Normal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright, the sound isn't as good as I expected
No, I would not recommend this to a friendTerrible Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earphones for use with my cell and it worked for a while and then 1 month later, the right side stopped working. I could only hear anything through the left side. Ridiculous. Terrible buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jlyn, That's definitely not the news that we would like to hear. To isolate the issue, you may check the link below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,40971,76187/
~Ralph
Son didnt like the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son didnt want headphones to go into ear. My mistake
I would recommend this to a friendGreat sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones for the price and sounds not to bad
I would recommend this to a friendthey are cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I got what I paid for, I had two pairs of these and right out of the package they started crackling very occasionally but I have had way cheaper headphones that didn't crackle until their very last days. I am disappointed with this purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi emadison315, we certainly empathize with your disappointment. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards, ~Erin
Child listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the tween that keeps destroying earbuds.
I would recommend this to a friendGot a pair of lemons.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I just got a dud pair, but had to return them because the left ear bud had no sound. Also, I didn't like the way they felt in my ears. I hear most people like ear buds, but I prefer a headset.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi gailsthename, we're sorry to hear about this problem that you're having with the MDREX110AP. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Dave
Not god
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not god 2day break down!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Paolita,
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Thanks. >Joffrey
Non-working Left Side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 30 days of use and spending $40, the left ear bud just stopped working. I listen to music daily and at about 50-70% volume, not full blasted. I have had cheaper headphones last years. So disappointed.
No, I would not recommend this to a friendTrash!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for the first 2 weeks. I ended up sending them back to the manufacture for replacements. After a few weeks I received the new headphones which lasted about a month.
No, I would not recommend this to a friendSound Quality is just not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Sony products before that met the high standards one expects from Sony. This item, however is the exception. The bass is weak and the mid and high ranges are "tinny." If you are looking for some serious quality sound, keep on looking.
No, I would not recommend this to a friendSounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is OK, but I am not a big fan of this particular earbuds. Calls do not sound as good & people tend to have issues hearing me. They come out of my ear very easily and I usually don't have that problem.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
didn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like these at all. O side of the speaker went out in my first week. Made cheap and not worth the time or money to buy them.
No, I would not recommend this to a friendDon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave a 2 star because they are kind of pretty. As far as sound there was no clarity. Gave them away and bought the Sonys with extra bass. They have much better sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dfowler, thank you for your message. Sony takes into consideration all feedback to improve the performance and quality of our products. . We will pass this to the proper department. Thank you for your time. Regards, ~Erin
This product has let me down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thd headphones have failed on me. The control switch has stopped working and it will on its own turn on Siri. I expected better from Sony.
No, I would not recommend this to a friendYou get what you pay for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these ear buds under two weeks ago and they are already malfunctioned. Can no talk on the phone or skip music tracks on the ear buds.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MellMel. We regret to hear about what happened with the earbuds. We'll make sure that this will reach the proper team for improvements. Best regards, -Mark