Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 382 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the STR-AN1000 7.2 Channel Dolby Atmos & Dolby Vision 8K HDR Network A/V Receiver's exceptional sound quality, ease of use, and Dolby Atmos capabilities. Many appreciate the straightforward setup process and powerful performance. While some find the remote control could be improved, the overall positive feedback highlights its value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 382 reviews
  • Rated 4 out of 5 stars

    Great reciever, but a few odd issues!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds great. theres FAR less delay compared to my sony dh550. I'm guessing thats eArc. Using the reciever remote it also DOESNT display the Volume on the tv when changing the volume (THANK you). Minus one star for it turning On by itself everynow and then. atleast Itll shut itself off after a minute, but still a slight annoyance. Also it claims to do 4k 120, but my Xbox Series X Reaaaally does not like running through this thing. maybe its my cable, but sometimes it Does work properly so I figured it cant be that. Maybe its just the xbox, so i just have it run through the tv first, no big deal. Just a bummer I cant use 4K 120 like i should. Also I still have my Bluray player connected to the Tv rather than this because with Enhanced HDMI mode (or whatever its called) it forces my sony bluray player to run at a higher, and seemingly inconsistant framerate. Like a soap opera but not as steady. I tried to find a setting to fix that but i couldnt. These issues I was able to work around, but thought its worth mentioning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaidenR, we're excited to hear that your Sony STR-AN1000 receiver is largely working great and delivering excellent sound, especially with the significantly reduced delay you're noticing compared to your previous model – it sounds like eARC is definitely making a positive impact!

      We're sorry to learn about the different inconveniences you've also encountered with it. We'd like to suggest making sure that the software of your receiver is up to date and if the issue persists you can also perform a factory data reset in case there is a glitch with the unit. You can find the instructions on how to perform these steps through the links below:

      Update the software:
      https://helpguide.sony.net/ha/strtaan10/v1/en/contents/TP1000547608.html?search=up%20to%20date%20

      Reset to factory settings:
      https://helpguide.sony.net/ha/strtaan10/v1/en/contents/TP1000544560.html

      If you need further assistance, remember you can always contact our technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal clear center for dialogue.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off, I’m running… 2 Klipsch R-50 bookshelves in rear 2 Klipsch R800 for left and right 1 Klipsch R-30C for center 2 Klipsch R/41sa for height/Atmos speakers 1 Klipsch R-120SW for subwoofer Once calibrated (which is extremely easy through the set up of receiver) That combination plus the receiver is powerful, clear, atmospheric, engaging, and even all of that at lower volumes as well as theatres might volumes. For the center, the vocals were crisp, clear, and blended perfectly with even the scenes where a lot of explosive action was going on in the scene. I can’t believe there are still better centers out there because this is perfect in every way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JofDoom, We're glad that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to consider my taste, premium, with a fathers budget. I just purchased the Sony 65x93L and I knew it was time to upgrade from my Yamha RXA760. I decided to try going all in on a Sony ecosystem. I will admit, I had very little to no expectation for how this receiver would perform compared to my Yamaha, and I was completely blown away! The customization is awesome, the sound (paird with a Martin Logan 5.1) is actually better than my previous three receivers (over 20years / Pioneer Elite / Marantz / Yamaha). And for $600? I mean. Ive been around A/V for about 18 years, and Im sure there's something Im missing. Maybe because I'm almost 40, maybe because I spent considerably less on this receiver than any of my previous ones, I don't know. What I do know, is you absolutely cannot buy a better AVR for $600.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful receiver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Denon equivalent and I couldn’t be happier. The menus and interface are much more user-friendly and I’m getting considerably more consistent performance from the Sony. Sound quality is great and the remote is straightforward to use. Movie mode is great and the dialogue is always clear. I don’t have an 8K TV to test on this thing, but it’s great having the option for the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LukeS, Thank you for sharing your excitement! We're thrilled to hear that upgrading to this 7.2Ch AV Receiver with Dolby Atmos & Dolby Vision has been such a great experience for you. It's wonderful to hear that this AV Receiver is a game changer and that you are relishing the exceptional audio quality it brings to your listening environment. Thank you for choosing Sony, and we hope you continue to enjoy every moment! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality excellent, line of sight remote bad idea.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working flawless with a variety of audio components manufacturers. Love the auto connection detection switcehing. Cost a little more maybe, Sony quality is worth it. Only ding is removed line of sight, don't understand a decision like that which makes it decidedly less user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveW! Thank you for taking the time to leave a review of the STR-AN1000. We're glad to hear that you're enjoying the seamless compatibility with various audio components and the convenience of the auto connection detection feature. We appreciate your feedback regarding the price. We understand your concerns about the line of sight requirement and will take this into consideration for future product improvements. Your insights are invaluable to us as we strive to enhance user experience. Thank you so much for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Outstanding Sound and 8K Performance!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by the performance of the Sony STR-AN1000! The Dolby Atmos and 8K HDR support truly elevate the home theater experience—crystal clear sound, deep bass, and immersive surround capabilities. Setup was surprisingly intuitive, and the network features make streaming a breeze. Whether it's movies, music, or gaming, this receiver delivers top-tier performance across the board. Highly recommend for anyone serious about upgrading their home entertainment setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Schoolcamera,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the Sony STR-AN1000. It’s fantastic to know that the Dolby Atmos and 8K HDR support have enhanced your home theater experience. We're proud of the crystal-clear sound and deep bass that this receiver delivers, as well as its immersive surround capabilities. It's great to hear that you found the setup intuitive and the network features user-friendly for streaming. Your recommendation means a lot to us, and we’re pleased that the product met your criteria for movies, music, and gaming.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Fantastic 7.1 Receiver

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to make this review two fold first starting with the receiver the an1000 is awesome if you are in the need for a 7 channel Atmos receiver I don't see how you could do any better than this. Especially for the price point in combination with everything you get and Sony special sauce AKA 360 spatial mapping. Set up was simple and direct with Sony's room correction working beautifully. The receiver is connected to my Sony A80J and the integration is flawless, the ability to use TV speakers or receiver from a click on the TV screen is fantastic. The spatial Audio with the 360 Mapping puts virtual speakers in places where there are no speakers and the sound is fantastic. I am using this with a Bose speaker system and it's very lifelike. Thank you to the Best Buy rep who guided me to this over the Denon or Yamaha receivers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zam01 We appreciate your feedback and we're very happy to hear that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Sony receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an updated receiver, so I could use my existing speaker system with my new TV. Dolby Atmos sounds amazing. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tay56, That's fantastic to hear! We're thrilled that you're enjoying the Dolby Atmos feature and that it integrates seamlessly with your current speaker system and new TV. Thank you for sharing your positive experience with your STR-AN1000 receiver, and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Solid for the price.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid performer from Sony plenty of power for the price point. I would've given five stars except It's missing sound options that my older and cheaper sony receiver had (concert,sport's, and a few others). I think sony dropped the ball on that as the other sound stages gave the listener a different level of audio immersion. Still very solid unit that I would recommend to anyone shopping for a good home theater system at around 1k.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Optional speakers connections. Has a remote. HDMI connectors for TV .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn't be more satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to purchase this receiver as an open item and was practically brand new. It's paired with Sony's Core speakers (bookshelves, center and sub) and the wireless SA-RS 5s as rears and height for an Atmos 5.1.2 setup. It's been incredible, as this is my first true theater setup. Very content with the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Different than Dirac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    360 Spatial Audio different experience when compared to Dirac. Setup easy but needed owners manual to interpret sound modes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, Awesome! We are so glad to hear that you are happy with your new STRAN1000! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Dolby atmos, Power, Setup
    Cons mentioned:
    Remote
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Feature Rich & Hits Above Its Weight Class

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KEY FEATURES Supports HDR10, Dolby Vision, HLG, and IMAX Enhanced Supports Dolby Atmos and DTS:X HDCP 2.3 Compliant and HDMI 2.1 Compatible with ALLM & VRR for gaming. Supports 4K and 8K Input & Output Bluetooth, Wi-Fi, Chromecast, Spotify, and AirPlay Compatible 6 HDMI Inputs / 2 HDMI Outputs 1 Optical Input / 1 Coaxial Input INITIAL SET-UP Sony has spent a lot of time during their absence in the home theater receiver market to thoroughly revamp not only their entire line-up, but also their user interface and set-up procedure. Once all your connections are made on the back of the receiver, the initial receiver set-up and calibration procedure is the easiest I’ve ever used from any manufacturer. I’ve been fortunate enough to own receivers from nearly all the major players in this field over the years and the new Sony interface, while almost generic looking, is simple and easy to master. A big portion of the easy set-up should be credited to Sony and their Digital Cinema Auto Calibration program. It is a very thorough calibration process. I strongly advise getting a laser distance measurer, as you will be asked to take many different measurements throughout your room. Nothing complicated, but it is slightly time consuming. The calibration program considers many different parameters, including seating position, distance, screen height, ceiling height, etc. Any one that has used the Audyssey or Dirac room calibration programs should be pleased with the results of the Sony proprietary calibration programming. After a series of measurements and test tones, including subs, phase matching, level matching, etc. the Digital Cinema Auto Calibration will complete, and the end results are impressive. SOUND QUALITY This is my first Sony home theater receiver I’ve had in a long time and after initial use, it brings back old memories. My first test was using Ultra HD and Dolby Atmos encoded music from Amazon Music Unlimited. This receiver is just like the Sony receivers of old. While sound quality is always totally subjective, this receiver is no where near as warm sounding as my current receiver. I favor the warm, richer sounds of my current receiver for music playback, always have, that’s what led me to my current manufacturer. The Sony doesn’t sound bad, far from it. It just sounds more neutral, cooler, and in a sense, a little thinner. I listened to dozens of songs from all genres: country, rock, classic rock, rap, classical, etc. All exhibited the same trait. They sounded fine, just lacking that warmth and finesse my current receiver gives. Next up, is what you buy a home theater receiver for. Movies. The Sony Digital Cinema Auto Calibration was very comprehensive, so let’s see if the Sony can pull it off when it comes to an immersive home theater experience. Sony claims their technology can create a series of “phantom speakers” giving the user a much more enveloping sound field like you get it a movie theater. First up was a 4k, Dolby Atmos encoded movie from Amazon Prime. It sounded OK, but it left me wanting. Bass was flat and the sound track while clear, was not convincing. Next up, Top Gun: Maverick on an Ultra HD Blu-ray in my Sony 4k Blu-Ray player. Same results. OK, but not impressive. This is exactly what I expected from an entry level receiver. Fiddling with some settings, I found the Movie button on the tiny Sony remote. This allows you to toggle between different sound modes, included in those are Dolby Mode and DTS:X Mode. Do these modes make a difference? Yes, a jaw dropping difference. The little Sony came alive and so did the movies. Bass hit hard, jets were screaming all around, the little Sony became a true cinematic machine. The movie was a blast to watch again. NEGATIVES There is no getting around it. The remote sucks. It’s tiny, it’s hard to read, especially in a light controlled room, there is no tactile feedback with the buttons, they are all flat with no special humps, or bumps to let you know which button your finger is on and most importantly, it is not backlit. Ugh. I hate not having a backlit remote. Because this is an entry-level receiver, there are no Pre-Amp outputs to expand the system past 7.1 and for those interested, there is also no Phono Pre-Amp. The included stereo microphone for room calibration has too short of a cord. I sit 15’ from my screen and the included microphone is just too short. Luckily, I had a 10’ 3.5mm stereo headphone extension cable on hand so I could complete my room calibration. While the Sony advertises Sonos compatibility, it does not have Sonos “built-in”. By compatible, it means that it works with a Sonos Port. The Port will turn the receiver on and off as well as selecting the correct input when you connect, but this receiver does not stream via the Sonos app without additional hardware. CONCLUSION To quote a boxing metaphor, the little Sony STR-AN1000 is a Featherweight hitting in the Welterweight class. Dollar for dollar, the Sony is bringing its A-Game to the table. There is just a lot to like about this little powerhouse. Vocals are colder than I like for music playback (this isn’t so much a negative, as a personal preference), but the Sony makes magic happen with movies. The sound is strong and enveloping. The Sony room calibration is precise and much better at speaker matching than Audyssey. Which, I found quite surprising as Audyssey is touted like it’s the gold standard. Whether it be movies or using multi-channel stereo playback of audio tracks, the sound from my speakers is much more cohesive, dynamic, and punchy than I could ever get it with my old receiver and Audyssey. Believe me I tried and tried. I tried automatic. I tried manual. I used an SPL meter. The Sony implementation and calibration is much better. Don’t let Sony’s odd-ball power rating of 165W x 1 sway you from the receiver (The sticker on the front of the receiver touts 165W x 7, but the Sony website is more accurate at 165W x 1. There is no way this receiver is 165W x 7). A majority of the power needed by speakers is for bass reproduction. Since most folks have a powered sub or two in their theaters, the lower power rating really isn’t a big issue. Coming from a receiver rated at 125W x 7, I didn’t notice any real power difference, as I use the low pass filter to let the subs do the heavy lifting, thereby freeing the receiver from power hungry bass chores. The little Sony never sounded strained or thin at higher volumes. At the end of the day, it all comes down to this. Does the Sony bring enough to the table to replace my existing receiver that is several years old and cost more than 2x the price of this one? The answer is: Yes. The Sony won me over watching movies on it. My home theater has never sounded better and more convincing. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Sony AV STR-AN1000

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver with plenty of power The setup could be easier, especially with the calibration. Would highly recommend?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidG,

      Very nice! We're glad to hear that you like the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Sony Quality Receiver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this receiver running Martin Logan 2i Motion speakers and they are powerful enough to fill a whole 15x10 room at half volume.The Sony AN1000 easily connects to Apple AirPlay2 for streaming from Apple Music. I mainly use this receiver for playing CD’s and music streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best receivers in the sub-$1000

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best receivers in the sub-$1000 price range. With enough technology to get started with a home theater system. I use it with Polk speakers and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in it's price range!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Has all features and pairs nice with Sony TV and PS5. Went with Klipsch 5.2.2. Sounds awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leo77, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best budget receiver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!! Very smooth sounding pair with Klipsch rp 8000f ii love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThibichlN, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for me sounds great looks works with my components

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldD,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great audio, bad description

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds but does not do zone 3 as speaker connections. It is a left and right channel output. For $900 it should have the speaker connection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, we're glad you like the sound quality of our product. We appreciate your feedback regarding the zone 3 of your Sony unit. Thanks for choosing Sony. ~Earl Sony_US