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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 413 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the STR-AN1000 7.2 Channel A/V Receiver, particularly its amazing sound quality, ease of use, and straightforward setup. Many are pleased with its power and Dolby Atmos support. The only notable drawback mentioned is the remote, which some find difficult to use due to its lack of illumination.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 413 reviews
  • Pros mentioned:
    Dolby atmos, Power, Sound quality

    Rated 5 out of 5 stars

    All around Sony goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the unit is beautiful and sleek. The power provided by it brings out the goodness of all 9 speakers. Have my PS5 and Switch 2 directly to it and I’m a happy camper. Movies come to life and music is also more enjoyable. I cannot recommend this unit enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardP,

      That is fantastic feedback! We are thrilled to hear that the STR-AN1000 A/V Receiver has completely transformed your home theater experience, bringing out the best in your speakers and making movies and gaming on your consoles come to life. Enjoy the incredible sound!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Dolby atmos
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony receiver offers a comprehensive suite of features and adaptable functionality. Its compatibility extends to a wide range of speaker systems. While soundbar integration is possible, it may limit volume control through the receiver. A notable drawback is the remote control's reliance on infrared technology, which necessitates a direct line of sight. This limitation can be mitigated through the use of an IR extender, available on platforms like Amazon, or by utilizing the receiver's application interface, although the latter does not fully replicate remote control functionality. Despite these considerations, the receiver's performance has been satisfactory to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrTman,

      We're so glad to hear that your Sony receiver is delivering satisfactory performance and that its wide compatibility and flexible features have been valuable to you. Thank you for your 4-star rating—it truly means a lot! The STR-AN1000 is designed for adaptable functionality across various speaker setups, and we appreciate your feedback about remote and soundbar integration; using the Sony | Music Center app interface can provide alternative control options, in case it has not been tried yet.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Dolby atmos, Ease of use, Setup

    Rated 5 out of 5 stars

    Sony Receiver Great Sound Quality and Easy Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony A/V Receiver is so easy to setup especially for Dolby Surround Sound uitilizes the include microphone. We were putting this in room that had existing speakers mounted in the ceiling and the walls. Not quite perfect locations but the Sony phone app does all the work to optimally configure the room using the existing speakers as well as some new ones added to make 7.2 compliant for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old Onkyo 5.1 receiver that was on it's last leg. This has been an amazing piece of equipment. The sound quality alone was a big improvement from our last receiver. Brightened up the high notes from our Polk tower speakers, and even has our subwoofer sounding better/cleaner. The setup was a tad difficult to figure out at first, but I'm pretty sure that was just user error - definitely make sure that the HDMI cable supports ARC/eARC or at least 4k/8k. Connects to wifi and allows me to stream music from my phone through Chromecast, without any hiccups or issues. And the bluetooth has a great range as well - I can walk from one end of my house to the other, or outside, and never lose connection between phone and receiver. With the eARC, it automatically plays sound from the TV and will do so regardless of the receiver being on or in standby mode. I haven't gone further than a 5.1 channel set up, but it still sounds absolutely amazing to my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nick,

      Thank you for considering Sony products.

      It's fantastic to know your STRAN1000 receiver has been an amazing upgrade! We're especially happy to hear about the significant improvement in sound quality, brightening your high notes and cleaning up your subwoofer's performance. It's also great to learn you're enjoying the seamless streaming via Chromecast and the excellent Bluetooth range, as well as the convenience of eARC with your TV. Thanks for sharing such detailed and positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    great for attaching to a Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Bravia Link integration with a Sony TV, this is a top choice if you have a Sony. You can control most sound settings from the TV remote and onscreen menus, and the CEC control is flawless. The 360SSM is fantastic, and the overall sound field is great. But it loses a star because the setup can be fiddly, it can thunk loudly when it powers up, there are constant soft thumps when switching sources, and the TV Center speaker, if your TV supports it, has issues with some sources.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregG,

      We're very happy to hear you're enjoying the overall features of your new Sony STR-AN1000 7.2ch AV Receiver. We're sorry to learn you've encountered some issues with the unit. If there is a buzzing or humming sound coming from the unit or connected speakers, please follow the steps below to resolve the issue:

      https://helpguide.sony.net/ha/strtaan10/v1/en/contents/TP1000544677.html
      https://www.sony.com/electronics/support/articles/00027601

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony STR-AN1000 7.2 Channel A/V Receiver from Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony STR-AN1000 7.2 Channel A/V Receiver from Best Buy, and I must say it has been an incredible upgrade to my home theater system. I recently purchased the Sony STR-AN1000 7.2 Channel Dolby Atmos & Dolby Vision 8K HDR Network A/V Receiver from Best Buy, and it has been an outstanding addition to my home theater system. The setup was straightforward, thanks to its Automatic Speaker Calibration, which ensured optimal sound without much effort. The audio performance is exceptional, with immersive surround sound, crystal-clear dialogue, and deep bass that enhances movie nights and music listening. The Dolby Atmos experience truly elevates the viewing experience, offering detailed height and directional sound effects. On the video side, the 8K HDR support is stunning, delivering vibrant, clear images, while Dolby Vision provides deeper blacks and more vivid colors. The receiver is also future-proof with HDMI 2.1, supporting 8K passthrough and 120Hz refresh rates, making it perfect for next-gen gaming consoles. With ample connectivity options, including Wi-Fi, Bluetooth, and Ethernet, plus voice control via Google Assistant, the STR-AN1000 is highly versatile. The sleek design fits easily into my entertainment setup, and overall, the performance is impressive across the board. If you're looking for a top-tier, feature-packed receiver, the Sony STR-AN1000 is well worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnishR,

      Thank you for your amazing 5-star review of the Sony STR-AN1000! We're thrilled it has upgraded your home theater system. It's great to hear the setup was easy with Automatic Speaker Calibration, and that you're enjoying the immersive surround sound and crystal-clear dialogue. We're glad you love the stunning 8K HDR and Dolby Vision support, as well as the future-proof features like HDMI 2.1. We appreciate your mention of its versatility and sleek design. Thank you for recommending the STR-AN1000, and we hope you continue to enjoy your enhanced experience! Thank you for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old receiver-based surround sound system that was on the verge of failure. Tried several sound bars but none compared. On the recommendation of the sound expert at Best Buy, we bought this one. While the setup takes a bit, the instructions were easy to follow and it works exactly like we wanted. One remote controls the TV, Roku and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaniB,

      We're delighted to hear that your transition from an older receiver-based surround sound system to your Sony STR-AN1000 has been a successful one. Thank you so much for your incredible 5-star rating—it's wonderful to know the clear setup instructions and convenient all-in-one remote control have made things effortless for your TV, Roku, and sound. Your Sony receiver’s seamless integration and powerful audio performance stand out for home entertainment upgrades.

      Thank you for choosing Sony—wishing you an outstanding day!
      DiegoV. Sony_US

  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Sony STR 1000 is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive receiver. Has a clean, clear and crisp output. Plenty power for large or many speakers. Is a 2025 centric receiver that does 4/8k, easy Bluetooth. Happy with an upgrade from my Pioneer Elite receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulS, thank you for your positive feedback on the STRAN1000 receiver!

      We're delighted to hear that you find it intuitive and that it delivers a clean, clear, and crisp output.

      It's great to know that its powerful performance is meeting your needs for large or multiple speakers. We're also pleased that the 4K/8K support and easy Bluetooth connectivity are enhancing your experience.

      Your satisfaction with the upgrade from your Pioneer Elite receiver is very rewarding for us. We appreciate your detailed review and are here to support you with any future needs or questions.

      Thank you once again for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great Receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Surround Receiver. Plenty of power and HDMI inputs. Nicest feature is the source auto detect. All of my external components are other brands, yet the receiver auto powers on and off with them. Very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, BobS!

      We are absolutely thrilled to hear how much you are enjoying your STR-AN1000 7.2 Channel A/V Receiver and consider it an Awesome Surround Receiver.

      It's great to know that you're satisfied with the plenty of power and the number of HDMI inputs. We are especially pleased that the Source Auto Detect feature is working perfectly for you! We engineered the receiver to offer seamless integration, and it's rewarding to hear that it auto-powers on and off with your external components, regardless of their brand. That convenience is a key part of the premium experience we aim to deliver.

      Thank you again for choosing Sony to be the central hub of your home theater system!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Ease of use, Power, Sound quality

    Rated 4 out of 5 stars

    Wait for a sale but well worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great AVR for power and all formats of sound. Very easy set up and room calibration a breeze. Center TV channel a nice touch but haven't used it that much. Music sounds incredible especially the 360 sound mapping. 4K movies look and sound amazing only wish it would sync with my older A80J but not a deal breaker. Sony sound very underestimated in a fields of some other great AVR's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey, We're glad that you are enjoying your new speaker. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new model, the STR-AN1000, represents a significant upgrade from my previous Sony AVR STR-DN 1080. At first glance, it may appear similar with only minor enhancements, but in terms of specifications and overall experience, the STR-AN1000 surpasses expectations. While the external appearance remains unchanged, which I personally appreciate, the remote has undergone an update to offer a better grip, thanks to its smaller size – a notable improvement. One key addition is the HDMI 2.1 compatibility with VRR for gaming, a feature I missed in my previous model. Moreover, the user interface has a fresh and well-organized look. Boasting 6 4K and 8K inputs along with 2 outputs, the device is well-equipped for modern connectivity needs. The setup process was effortless, and the on-screen software proved to be self-explanatory, guiding me seamlessly through the sound setup. I connected my Klipsch Reference 5.1.4 with Dolby Atmos, and the resulting audio was truly exceptional, particularly with the immersive 360 spatial audio experience. Notably, the inclusion of WiFi, along with the convenient AirPlay and cast functions, adds significant value to the overall functionality of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love Sony Audio/Video Innovation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Sony home theater products. I am thrilled they jumped back in the ring with their new line of receivers! I just updated from the 2016 STR-DN1060, which I really enjoyed. It works perfectly to this day. I just wanted to keep current with the new technology. I didn’t need the ES line for my my purpose. Although it is identical to the entry ES, the Sony STR-AZ 1000 ES, except it doesn’t have a removable power cord, and the ES has a RS232 port for integration with third party control systems. I did not need those features. In my opinion, the Sony STR-AN1000 receiver is a true masterpiece in the world of audio equipment. Its exceptional sound quality, versatile connectivity options, sleek design, and advanced features, like the **360 spatial sound mapping**, make it a perfect choice for anyone passionate about audio. Whether you are a music lover, “movie buff” or gaming enthusiast, this receiver will elevate your audio experience to new heights. I highly recommend the Sony STR-AN1000 to anyone seeking a premium receiver that delivers outstanding performance and value for money! I paired it with some Klipsch speakers and the Sony X90L 65 inch TV. It’s a Masterpiece with this receiver!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    The best surround sound receiver I’ve ever owned.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been interested and home surround sound systems as early as 1985. Throughout the years, I’ve owned numerous types of home theater receiver’s, including Onkyo, Yamaha, and the latest being Denom. but, until I bought this receiver, I really didn’t understand how clear surroundsound can be, especially the Atmos effect. I’ve been using at most receivers for about seven years, and all this time I felt very underwhelmed. I just thought that was the typical presentation for that technology. When I bought this receiver, I literally felt like I was going from black-and-white to color except from an audio perspective. The sound separation is so clear and sharp. Any Atmos affect in the 3-D imaging of the sound is unbelievable. I’m so glad that I stumbled upon this receiver, which I also feel is a bargain. The set up was very easy, especially the calibration, which, with other brands, requires numerous areas of positioning with the microphone for the calibration. I highly recommend this receiver, and I’m enjoying every second of it. I am actually re-watching all of my atmos movies and he sound completely different to me.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Incredible value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better movie avr than this unit for the price. Sony has done it again. It’s very cinematic. And it’s a double win that you can sync rear wireless speakers. Very few AVRs allow this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PaulC,

      Thank you for choosing Sony!

      We're truly heartened to learn that the STRAN1000 AVR has impressed you, especially when it comes to cinematic performance and value. Your appreciation for the wireless rear speaker syncing feature means a lot to us, as we strive to offer options that set our products apart. Thank you so much for sharing your experience and highlighting what makes this unit stand out.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Sony made a fun one here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver for getting in to home theater in a small to medium room! Pros: The 360 spacial surround makes all of the difference. The placement of sound is perfect and seamless throughout. I elected to also go for the wireless 5 series surrounds for my application. I have not experienced any dropouts at all. So I am using this as a 5 1.2 set up and I love it. This receiver will handle most all speakers fairly well except higher end power hungry ones and definitely nothing below 4 ohms. You will need to jump up to the az5000 es series for that. Across the front I am running the Jamo concert series and they sound ridiculous in this application, as an example. I would skip the az1000 es series because there's not really any real gain for the price difference in my opinion. Cons: The remote is eh...they could have done a little better here. Not much here. The look of the receiver hasn't really changed either from the earlier receivers. And the GUI is a little stale. This really only affects set up though so not so bad. Hope this helps out. Can't really go wrong with this one! Sony did great for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing receiver!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my surround sound system. Set up was easy to follow. Utilizing the microphone to get the best setup based on seating location was definitely beneficial! Great replacement for old receiver!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BenH,

      Thank you for choosing Sony!

      We're thrilled to hear that the STRAN1000 has enhanced your surround sound system! It's great that the setup was easy and the microphone feature helped you achieve the perfect sound. Thank you for your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    The Sony STR-AN1000 Receiver is an absolute powerh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase of our Sony STR-AN1000 Receiver. Its immersive sound quality and support for the latest audio formats make it a standout choice for building a premium home theater system. The setup process is straightforward, and the intuitive interface makes customization a breeze. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Power, Sound quality

    Rated 5 out of 5 stars

    Very Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous receiver was the Pioneer VSX‑1019AH-K. Was happy with it, but wanted to go Atmos. The Sony has plenty of power for my open family room. I'm running 5.1.2. Sounds amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alanhecht,

      We're thrilled to hear that the STR-AN1000 has been such a powerful and amazing upgrade for your home theater setup. Moving from your previous receiver to a Dolby Atmos system is a huge leap in audio immersion, and it's fantastic that the STR-AN1000 is delivering on that promise with plenty of power for your space. We hope you continue to enjoy the incredible, cinematic sound of your new 5.1.2 setup! Thanks for choosing Sony. -Eliab Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing works so well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing product, so easy to connect and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeobardoG!
      Thanks so much for sharing your feedback on the STR-AN1000.
      It brings us great joy to hear that you find the product so easy to connect and use!

      We hope you'll also be able to dive into some of the other great features of your receiver, like the advanced 360 Spatial Sound Mapping for an incredibly immersive cinematic experience. Plus, the STR-AN1000 supports the latest video formats like 8K and 4K/120Hz, so you're set for premium picture quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Good receiver bad HDMI cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the receiver very much. It sounds good now that I have a signal. The guy who sold me the receiver and a hMDI cord sold me the wrong cord. I didn't ask him should I get a better cord and he said no this will be fine. Before I got it to work. I finally read in the manual that I need a HDMI cord from my TV with a minimum of 46 gB per second . The HDMI cord the salesman told me was only 18 . But it's all right now just took me 3 days LOL

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertP,

      We're so glad to hear that you’re enjoying your Sony receiver and finding the sound quality impressive now that you have a signal. Thank you for the wonderful 4-star rating! The STR-AN1000 is known for its versatile connectivity and immersive audio performance, helping you make the most out of your listening experience.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

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