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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 11,063 reviews
  • Rated 4 out of 5 stars

    Good deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Great price for all the features!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Bluray with apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had little issue with the DVD/Bluray player. I didn't not review it online before hand - was trying to decide between this and a roku, but also needed a bluray player, so thought it would be the best of both worlds. It is good minus a long delay in it turning on, as well as getting the apps or the DVD to launch. Also, you can't open the DVD part of it to get out the disc while you are in one of the apps. Because I bought a lower model, the lag time makes sense, but overall it is what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can connect to my internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what we need it for, can stream Netflix !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawless and love the widgets. Great picture

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars stopped working after 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 30 days of light use it stopped working properly, has no signal output, and will not eject the disc tray, Having followed the troubleshooting steps and attempted several times to hard reset it, it still remains in an unusable state. It is a great paper weight... I recommend that anyone looking at this product look elsewhere for a good blu-ray player, because this is definitely not good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are sad to hear what happened with your player, Skullage. Please reach us out at socialsupport@am.sony.com and include your reference number if any together with the product information so we could check your file to further assist you. Best regards, -Erin sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smarten up your older TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to start and use... Works great! Getting Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 3 out of 5 stars

    Good streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's plays Blue rays excellent, I love the concept of having both playing blue rays and streaming some of my favorite app, like Hulu, vudo and others. The only thing is that it streams slow, when you select the app you want to watch it takes a while to load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    X mas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Christmas gift , I haven't tried it out yet!!, but the brand is good!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the audio output, USB port and wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player mainly for my in-laws so I didn't want to spend too much on it. I like the fact that it has a usb to play movies off a flash drive. Overall it's not too bad for the price, however the UI can be smoother in addition it takes a while for the content to load from the usb but then again it's a 2 tb.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 4 out of 5 stars

    Worth for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second blue ray and I love this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good deal on Blu-ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player meet all my expectations for this purchase. The price was not what I intended to pay but the technology included in these devices today make the extra cost worth it. Less wires and more technological advantages including access to certain Apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great blueray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great blue ray player and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price and easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same team that installed my TV, arrived on time as schedule. They installed the Blue ray player in a few minutes. The where neat clean and very efficient. Thank you for providing such a good installing services for your products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install, reliable, quality player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, reliable, high def quality player.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months into this purchase and it stopped working. Stuck on the Blu Ray logo on tv and will not turn off or eject. Player does not respond to anything. This is with minimum usage. I may have used it twice because this is on a secondary tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeepgirlrm, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number. Thanks, ~Ralph sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray Player for beginners and experts!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed in its wifi reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as both a bluray player and to attach to a non smart tv. It's been fine for playing blurays but the reception for amazon prime is leaving a little bto be desired. It often cuts out, while my smart tv which is ten times further away from the wifi never has a problem. The price at Best Buy was great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You can refer to the link below fro troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/32902/p/47329,47564,95997/c/65,66/kw/network%20
      Regards,
      ~Ralph sony_US

  • Rated 4 out of 5 stars

    Great DVD Player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more than I need in a DVD pleyer. Great price.

    I would recommend this to a friend
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