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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 11,063 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works fine, but hooking it up and getting it to function easily was no picnic. It is so small and light, the cords attached to it easily move it and it does not read home recorded DVDs at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Great built-in apps. Some people complained about a parental lock issue preventing the disc bay from opening, but that issue's been fixed with a software update that can be downloaded via WiFi. Overall, we're very happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    It's cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high-quality player by any means, it does its job and not much else. You can control it from an AVR, if you have one, it has some internet-enabled stuff, but really it's underpowered for what it tries to do. It takes forever to do anything on it. Really I bought it because it was cheap and the UHD Blu-ray players are still over $200. It was what, $60 when I bought it? About the price of a couple movies. Sounds about right. If you can swing the cash buy something a little bit more powerful (not just rebranded hardware with updated firmware, but actual quality)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nameless, thank you for taking the time in writing us an honest feedback, and we regret that the Bluray has failed to meet your standards. We'll have this forwarded to the team for further improvements, especially with the software. Best regards, -Mark sony_US

  • Rated 5 out of 5 stars

    Does exactly what it should!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-/ray/ DVD player does everything it is supposed to do right out of the box. Everything just works, and setup could not have been easier. The HDMI connections were simple to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my mom and she loved it. Sony always has high quality products. This is exactly what she wanted as an upgrade. It took no time to hook up and start using right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son needed an new Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a hand me down Blu-Ray player, one without any WiFi or smart features, that was extraordinarily slow. We bought him this player and now he has smart features over WiFi, and much snappier response. He is very happy with this Blu-Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level blue ray player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray player upscales to high definition, for those of you who have the new technology 4K HD ultra TVs this Blu-ray would probably not a good option as it does not support 4K overall satisfaction that plays blue ray and also streams smart tvs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my LG blu ray player that broke after 3 years. I’m not really impressed with this one either, however, it plays my movies and has some apps that I use to stream stuff from.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Old Tech already

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player met my requirements of size and cost. It works. The end. All of the digital features are wanting though. I was unable to get screen sharing working. There is no CBS All Access app, and no way to add it. It doesn’t even have Amazon Prime streaming. I also was hoping for the LivingScriptures streaming app, but wasn’t surprised it was missing as its not very mainstream. I don’t anticipate an update any time soon, as the manual makes a lot of excuses about firmware variety.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing blu-ray player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blu-ray player so far! I bought it to replace my LG one, which randomly stopped reading discs. This one has been reading discs with ease, is fast, and has so many apps to choose from including all the favorites like Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for an excellent price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful HD DVR. The images are so vivid and crystal clear. It arrived earlier than the expected day and was a breeze to hook up. Excellent product for an excellent price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid value player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does everything I wanted it to do with ease, except the ability to add a few streaming apps. You are limited to the predefined apps that Sony licenses. Aside from that, it plays disks just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player and great price point. We didn’t need anything extra fancy since we were putting this with our smart tv. It’s very easy to use and install, no complaints so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for just over 6 weeks and it hasn't worked reliably yet. I've been on the phone w/ my internet provider, Netflix, Best Buy, Sony for WEEKS, & bought additional hardware to boost WiFI signal - nothing has worked. I finally got additional help today from Sony that may have solved the issue, but still in "testing" mode. I understood that it was the best product for what I wanted at home, but not sure that this is truly going to meet my needs. It is possible that I just have a faulty unit. We'll see... If not, it hasn't been worth the trouble.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BroBear75! Thank you for bringing this to our attention and we would also like to apologize for the inconvenience you have experienced with this unit, please email us at socialsupport@am.sony.com and include your contact information, Event ID number, model, serial number with a description of the issue you were experiencing if it still persists. We will review your case and get back to you with solution as soon as possible. ~ Jeannette sony_US

  • Rated 5 out of 5 stars

    No more cable or dish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to connect to my TV and the internet so that I could stream Netflix and Amazon. I'm well past the official senior citizen age and had no problems at all. The salesperson was very helpful in making sure I had the product I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact, inexpensive, simple connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what else? Most modern players are almost as simple to connect as a toaster - connection and setup were quick, updates are quick on an Ethernet connection and image quality is certainly as good as a home user needs occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 TV that do not offer internet connectivity. I also have a lot of DVD's I've collected over the years. This was a great choice for me. I own 2 of these units and use them frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a older version of a Sony Blu-Ray similar to this one and have not had any problems with it. We purchased this new Sony blu-ray player and it has worked just fine. No problems whatsoever. Has a lot of app options on home screen as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as good a my Sony 4K bluray player, but it works well enough for a secondary television. It is slow to boot compared to the 4K one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal on DVD Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a great price. Too bad it doesn’t include an HDMI cable. Purchasing an HDMI cable separately really jacks up the price. Hate to see Sony lose the profit margin to Belkin on the store bought HDMI cable.

    I would recommend this to a friend
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