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Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 11,063 reviews
  • Rated 3 out of 5 stars

    Another disposable product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we go again purchasing a disposable product that could be avoided

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good bsasic BR player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't come with an instruction manuel. should see play icon before apps icons

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dvd player. Good value clumsy controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too many buttons and controls. Also does illuminate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I have a little trouble turning it on sometimes, .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model without doing any research . Not s bad product but not a great one either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased out of necessity. Not the greatest, but gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the size buuuuut.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the fact the i sometimes have to reconnect it to the internet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little disappointed in the item. Box stated that it supported PS4, but it really doesn't

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahR, We regret to hear that your device's performance failed to meet your expectation. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Truly a black box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the story with eliminating LED displays for disc status, Sony? I like seeing what track I'm on or if there is a disc inside. I mean this works and the Internet connectivity is welcome and reliable, but I think this is a step too far getting rid of any kind of status display for Blu-Ray/DVD players.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible - 3rd one in just over a year!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible - 3rd one in just over a year! We purchased our first one August 2018 and it locked up just a little over a month later. I had called in once before with this problem and tech support had me do a reset and it was fine for a week, then locked up again. It was a hassle getting a hold of Sony and they had no record of calling in before and didn't want to fix it under warranty. I sent a long email to someone at Sony and eventually they were going to take care of it, but by that time I had gone back to Best Buy and they were able to take it back and give me another one. Now, a year later, it is doing the same thing. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in box waiting for old one to stop working then going to try this one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't opened it yet, so I really don't know how it works. I bought it for the futures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connections...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except that you need a $20 adapter to convert sound to an RCA input.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My dvd player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dvd part works wonderful. The app part works most of the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu-ray player could stand to have the ability to download more apps than it can.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok, sometimes slow

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not connect to streaming apps very quickly at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough Apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to stream different apps and apps are very limited.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks of using, the door would not open to retrieve the disc. Had to unplug, replug and pry. Best Buy would NOT take it back as a return since they only have a 2 week window. Lesson learned; buy from Amazon so I can return broken products and NO MORE SONY...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow on loading contents. Would recommend a fast internet i guess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy hookup and simple instuctions to follow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It converted great viewing from previous DVD's.(Easy)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some issues with the one we initially purchased, so we contacted Sony and exchanged it under the warranty. But the replacement has issues (sound skips). I'm very disappointed - I was expecting better given the positive reviews. I'm ready to buy a different brand and not buy Sony again.

    No, I would not recommend this to a friend