Customer Ratings & Reviews
- Model:
- BDP-S3700
- |
- SKU:
- 4743301
Customer reviews
Rating 4.5 out of 5 stars with 11063 reviews
(11,063 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Seemed simple to hook up but it was not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not make it connect or work. Book was missing so no instruction or tips. Returned
No, I would not recommend this to a friendRated 1 out of 5 stars
Quit working after a few months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this based on reviews, but terribly disappointed. Our player quit working less than 6 months of use. We tried resetting and nothing has worked.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pjdsal2008, We're not expecting this feedback for this unit. We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at [email protected]. Kindly include your contact details, product information and Event ID (if available). Vincent
Rated 2 out of 5 stars
Can not change streaming apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not have Amazon prime. Also con not be added.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this blue ray doesn’t have a search capability doesn’t have Hulu not user-friendly only can watch pretty much pre-programmed channels Definitely not what I expected a Blu-ray player these days
No, I would not recommend this to a friendRated 2 out of 5 stars
Just OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote doesn't always get a quick response. Seems to be a low technology device.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi walker, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may refer to the link below for troubleshooting steps regarding remote issues:
https://us.en.kb.sony.com/app/answers/detail/a_id/29977
~Ralph
Rated 1 out of 5 stars
Sony BDP S3700 it’s CRAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one week!! Now frozen in On position. Can not reset! This Sony player has MAJOR issues. I even tried to unplug it then plugged back in after couple minutes and still stuck in On position. TOTAL CRAP!! Was a gift i bought way in advance last year and can not return to store. Sucks!
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player works great, except that it will not play audio on some bonus features (like deleted scenes). I have 4 different Marvel movies on BluRay that work on my other player but do not play audio for the deleted scenes on this player. I filed a problem report with Sony and never got any response.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .HI lardog, We would like to hear more from you. Please reach us at [email protected] and include your case or reference number. Thanks. -Erin
Rated 2 out of 5 stars
Stopped Working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter. It stopped working 5 days after she set it up.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Swimgirl, We're sorry to hear this. check the links below for troubleshooting steps to further isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/39194
https://us.en.kb.sony.com/app/answers/detail/a_id/37849
~Ralph
Rated 2 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The network settings for this item have to constantly be reset. Otherwise, okay.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello losttexan! We recommend trying the steps available through the following links to help with the connectivity issue you have described:  https://us.en.kb.sony.com/app/answers/detail/a_id/34310  https://us.en.kb.sony.com/app/answers/detail/a_id/32902 ~Jeannette
Rated 2 out of 5 stars
Does not include Amazon prime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not include Amazon prime. Would not buy if knew.
No, I would not recommend this to a friendRated 1 out of 5 stars
not what we need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to watch movies from a hard drive, but it had too much memory for the DVD player to recognize the device, so we returned it. Frustrating to be told by associates that it would work and then didn't. We asked to test it at the store, and they didn't have any open and available for us to try it out first.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, thank you for your message. It is unfortunate the Blu-ray disc player did not meet your expectations and decided to return it. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 2 out of 5 stars
Not so good for Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was poor and connection kept dropping. Disappointing purchase
No, I would not recommend this to a friendRated 2 out of 5 stars
Quit working the second time I use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit froze up on second use. Wouldn't open or operate at all. Returned.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mixed report
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides good picture. Web connection not as fast as TV. Bulky remote.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sony Blu-Ray Player shuts off after long pauses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this Blu-Ray player and wish I had not purchased it. The reason I am so dissatisfied with the Blu-Ray player is because if you leave you disc paused for a certain period of time, it will automatically shut off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rented two movies from Redbox and neither of them would play on this DVD / Blu-ray player. Swaped out the hdmi cables, no luck. Put the movies in our old Xbox 360 and they played perfect. Maybe we just got a lemon but I did not want to take the chance on a second unit.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 10 months. Please don’t purchase. Just quit playing
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I bought this item was so I would be able get hulu n Netflix to watch on my tv. I am so disappointed to find that there was no hulu app on this device. Even though the description of this product online had hulu as one of the streaming options.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not as good as they used to be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my parents and it didn't last six months.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total junk ... i wish i could give it ZERO stars. arbitrarily completely shuts down and no buttons work - but power button stays on?!? ... DO NOT BUY! READ OTHERS reviews of this pile of junk before laying money down!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi moomoo, we apologize for the inconvenience this may have caused you. We would like to hear from you regarding this issue so we can help. Please reach us at [email protected] with your concern. Please also include your contact and product information. Thanks! ^Ron



