Customer Ratings & Reviews
- Model:
- UBPX700U
- SKU:
- 6625313
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the UBPX700U 4K Ultra HD Blu-ray Player, especially the excellent picture quality. Many also find the Sony DVD player easy to use. However, some customers have expressed concerns regarding its connectivity, specifically the ethernet connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Excellent for movie fans!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 4k HD Blu-ray player to go with my new, 65" Sony Bravia OLED TV, and it works great! My wife and I are big movie fans, and especially old black and white films, and discovered the new 4k disks wouldn't play on my old Playstation 4. We decided to get a player rather than a Playstation 5, since I really don't game any more. At any rate, this is a great choice to pair with a Sony TV, and it handles the new 4k discs just fine, Even our older DVD's look better, although some of that may have to do with the new TV as well as the player, although Sony claims this player does make even older disks look better. At any rate, we've very happy with our new purchases!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BobP6825,
Thank you for choosing Sony!
It brings us great joy to hear that your UBPX700U Blu-ray player pairs perfectly with your 65" Sony Bravia OLED TV. We're glad it plays your 4K discs and enhances older DVDs, making movie nights even better. Thank you for sharing your positive experience!
Best regards,
-Fred
Great Player at a great price, BB website terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice unit, I had a few years old LG player that was having troubles with UHD discs, This one came highly recommended for a mid priced unit with no fanciness. What it does have is Dolby Vision, (No other unit in this. price range has) Dolby TrueHD, DTS-HD High REs and Master Audio, not available on other units in price range. I was always told Panasonic was the best but I couldn't get over everything this had to offer. Picture looks great, Sound is great going to home theater and plays all discs no problem. It's a very basic player with no wifi or streaming etc.. (thing I would never use it for anyways) and I like that, Just want a great BluRay player. Problem I have is Best Buy hasn't updated their website for this 700U, the newest player, they have the previous 700 description, it doesn't have Wifi (or apps etc.. no streaming) I called their tech support and was told it does, hours trying to figure it out on my end going back and forth with Best Buy to realize they have the description of the previous unit have. Great player, terrible web and then tech support that kept telling me to do things that the player doesn't offer and told me to exchange it. I didnt exchange it, so the 4 star rating isnt for unit its for Best Buy. Until gets 5 Stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luxlamf,
Thank you for choosing Sony!
It's a true pleasure to hear that the UBPX700U Blu-ray Player is delivering excellent picture and sound quality for your home theater setup, along with advanced features like Dolby Vision and high-resolution audio support that set it apart in its price range. We appreciate your insight on its straightforward functionality, which aligns perfectly with your needs. We're sorry to hear about the confusion caused by Best Buy’s website and tech support, and we’re grateful for your patience in resolving the matter. Thank you for sharing your detailed feedback.
Best regards,
-Fred
- Pros mentioned:Picture quality, Size
Excellent value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this 4k player. It’s exactly what I needed. Small, quick responses, excellent picture quality! Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCLfan,
Thanks for your wonderful review! We're excited to hear the UBP-X700U 4K player is exactly what you needed—compact size, quick responses, and excellent picture quality!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
SONY PLAYER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent blu ray player and definitely an upgrade over my PS5. It gives my old DVDs new life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyF,
Thank you so much for the fantastic 5-star review! We feel privileged to hear that the Sony UBP-X700U is an excellent upgrade for your home entertainment setup. It's wonderful that you're experiencing a noticeable improvement over your PS5 and that our upscaling technology is giving your DVD collection new life. We designed the UBP-X700U to deliver a stunning picture and immersive audio for all of your media, and your feedback confirms we've hit the mark.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Stunning 4K and Blu-ray pictures!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit to replace the 5 year old exact same model (4K Ultra HD / Blu-ray / DVD) that had an Extinction Level failure last week (Door/tray quit opening). After 5 steady years of use, I only had one issue with it, and this new unit has the exact same issue right out of the box: it plays 4K Ultra HD and Blu Ray discs perfectly without fail ( as did the old one); however it refuses to play some DVD totally (fail to load) and the ones it does play hang up / stop / refuse to continue once it gets to a certain point if the disc is dual layer. I had hopes Sony would address this issue on the new unit after years of caustic reviews on just this issue: apparently not. That issue aside, I will give both the new and old units highest marks otherwise: jaw dropping 4K pictures and zero complaints other than the DVD issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankvS,
Thanks for providing such detailed and honest feedback on your UBP-X700. We're glad to hear that you are so happy with the "jaw dropping" 4K and Blu-ray performance, and we appreciate you giving it your highest marks in that regard.
We are truly sorry to hear that you're experiencing the same DVD playback issue with the new unit that you had with your old one. We understand how frustrating it is to have a recurring problem.
To address this, we recommend a couple of troubleshooting steps: Please ensure the player is connected to the internet and check for the latest firmware in the settings menu. Many disc playback issues are resolved through software updates.
While you've mentioned a pattern, it can be helpful to try a brand-new, clean DVD from a different source to rule out any disc-specific issues.
If the problem persists, we highly recommend reaching out to our official product support team. They can provide personalized troubleshooting and investigate this specific issue with you directly.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Ease of use, Picture quality, Size
Sony UHD Blu Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It yields a very good picture and offers a number of useful features. Easy to use and does not take up too much space.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMur,
We are excited to know that you find the UBPX700U player easy to operate and appreciate the high-quality image output. We designed it to be compact while still offering a variety of useful features, so we're thrilled it fits perfectly into your space.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Picture quality, Size
Excellent 4k player for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great 4k uhd and Blu-ray player!! I think that the picture quality and sound are incredible and outstanding!! I like how compact it is right down to the controller Many features and settings!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EileenB,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the UBPX700U’s incredible picture quality, outstanding sound, and compact design. Your enthusiasm for its features and settings inspires us to keep delivering products that enhance your entertainment experience. Thank you for sharing your thoughtful feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
Nice player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with our new 4K TV and soundbar setup. Have watched two 4K bluray movies so far, True Lies and The King's Man. Kings Man looked and sounded great all the way through, but when I ejected the disk the machine froze, had to unplug it to get it back! True Lies looked mostly great but parts of it were way visually underwhelming, I suspect James Cameron was too busy saving the planet to put in the effort on the 4K conversion, not the fault of the player! The regular bluray version of The Hobbit also looked and sounded great! I am having a hard time finding any support (firmware etc.) from Sony on this particular model of the X700 series though, must be a new version. All in all, a good machine without spending too much money!
I would recommend this to a friendBrand response from SonyListens
Posted .That is fantastic feedback, Nick!
We are thrilled that your new UBP-X700 4K Blu-ray player is delivering great performance with your new TV and soundbar—especially that regular Blu-ray playback of The Hobbit! It sounds like you've found a great value machine for your new setup.
And you are likely right about True Lies; sometimes those older 4K conversions can be hit-or-miss, which is definitely not the fault of the player!
Regarding your issues:
The Freeze: The player locking up after ejecting The King's Man and requiring a power cycle is definitely not normal. This is usually a symptom of a temporary software hiccup.
Support/Firmware: You are spot-on that the UBP-X700 is a newer variant. However, it belongs to the widely supported UBP-X700 series. All firmware and support are handled under the UBP-X700 product page.
A firmware update often fixes those random lockups and stability issues (like freezing after eject). Please use the links for the UBP-X700 to ensure you have the latest software:
https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/downloads
We strongly recommend updating via the internet if your player is connected, as it is the easiest method.
Please let us know if a firmware update resolves that post-ejecting freeze. Thanks again for choosing Sony for your home theater setup!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality, Setup
Great player. A bit too pricey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the BlueRay player. Great setup. Good picture quality. But is too expensive for once in a while use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenny,
We're happy to hear you love the UBP-X700U Blu-ray player, found the setup great, and appreciate the good picture quality! We understand your concern regarding the cost versus occasional use. While the price reflects the advanced 4K Ultra HD features and picture quality, we hope the player continues to provide an excellent experience for all your movie-watching moments. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Ease of use, Picture quality
Sony 4K Ultra HD Blu-ray player - Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good HD Blu-ray player. Great picture and easy plug and play.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT,
Thank you for choosing Sony!
We're excited to hear that your UBPX700U Blu-ray player delivers a great picture and was easy to plug and play, and that the HD performance looks good. We truly appreciate you sharing these highlights—enjoy your viewing, and thanks for being part of the Sony family.
Best regards,
-Fred
- Pros mentioned:Ease of use, Picture quality
Excellent Blu-ray player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high quality product. Very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimH,
Thank you for choosing Sony!
We're honored to hear that you appreciate the high quality and ease of use of the UBPX700U Blu-ray Player. Your kind words encourage us to keep delivering products that combine excellence with user-friendly design. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Picture quality
Good but could be improved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and sounds amazing with proper 4k UHD disc. It has lagged about in the 10 or so movies I’ve watched with it. The lag is never longer than a second and hasn’t ruined the movie watching experience for me yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronA,
We're delighted to hear that you're enjoying the incredible picture and sound quality of your UBP-X700 UHD Blu-ray player. We designed it to deliver a truly immersive home theater experience, and it's great to know that you're seeing those results.
We appreciate you bringing the intermittent lagging to our attention. While it's good to hear it hasn't ruined your viewing experience, we understand that any interruption can be frustrating. We will be making sure to pass on the feedback to look further into the situation. Stay tuned on Sony official website for any updates!
Thanks for choosing Sony, have a wonderful day!
DiegoV
- Pros mentioned:Ease of use, Picture quality
Sony 4k player.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item is well worth the money I paid for. Operation is easy, picture quality and sound are great. I would highly recommend purchasing this model.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your positive review and recommendation of the UBP-X700, Honti! We’re delighted to hear that you found the player easy to use and that its picture and sound quality met your expectations. Your feedback is truly appreciated and motivates us to continue delivering products that offer excellent value and performance to our customers.
Thanks again for choosing Sony and for being part of our community!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Ease of use, Picture quality
Sony dvd player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony dvd player is easy to use and the picture quality is excellent. Too bad that the LG dvd player I bought from Best Buy last year stopped reading DVDs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelW,
Thank you for choosing Sony!
We're delighted to hear that you’re enjoying your Sony UBPX700U DVD player! It's wonderful to know that you find it easy to use and appreciate the excellent picture quality. We understand how disappointing it can be when a previous device doesn't perform as expected, and we’re glad you’ve found a reliable option with us. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Picture quality, Setup
Super high def!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, easy to setup and operate. The quality of video and audio is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie,
Thanks for the amazing review! It brings us great joy to hear that you found the UBP-X700U so easy to set up and operate. It's wonderful to know that you're also impressed with the amazing video and audio quality. We hope you continue to get a lot of enjoyment out of your favorite movies and shows!
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality, Setup
great player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, good instructions. High quality for old and new DVD’s. Good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mfrj,
Thanks for your fantastic review!
We are so glad to hear that you find the UBP-X700U easy to install and that the instructions were helpful. It's wonderful to know you're enjoying the high-quality playback for both your old and new DVDs.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
Nice piece of kit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this unit for my very first 4K dvd player. The menu is easy to navigate throughout the settings. The quality of the picture is fantastic as is the sound. It is very much value for money it does everything it says on the box. Perfect for any living room setup. Im ple a sed with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StuartD,
We're delighted to hear that you chose your Sony 4K DVD player for your very first experience and gave it a fantastic 5-star rating. Knowing the menu navigation is easy and that the picture and sound quality truly impress in your living room setup brings us genuine joy. The value for money and all-round performance of the UBPX700U really make it a standout choice.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Picture quality
Great 4k player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu Ray player does an excellent job playing 4K media. It allows you to get your money's worth from 4K blu ray movies by displaying excellent picture and sound that in my opinion surpasses streaming quallity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEROMEP,
That's wonderful to hear! We are so glad that you're enjoying the UBP-X700 and that it's delivering the high-quality picture and sound we designed it for. We agree, nothing beats the experience of a physical 4K Blu-ray for pristine audio and video quality. Thanks so much for sharing your positive feedback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Awesome blue ray!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4k hd blue ray player is worth it. Made my lg blue ray player look bad, and sounds way better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MitchellB,
Thank you for choosing Sony!
We're excited to hear that the UBPX700U 4K Blu-ray player has impressed you with its superior sound and quality. Your comparison speaks volumes about the experience we aim to provide, and we truly appreciate you sharing how it has elevated your entertainment setup. Thank you for your kind words!
Best regards,
-Fred
- Pros mentioned:Picture quality
Just a 4K UHD player.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a 4K UHD player, does not come with any streaming apps. My new Sony Bravia 8 comes with all of those. It plays well with the TV sense there are both Sony. the picture and sound are great. Plus, the TV set it up for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dross!
It brings us great satisfaction to hear that the UBP-X700U is working so well with your new BRAVIA 8 TV. It's awesome that you're experiencing such a great picture and sound. We designed our products to work together seamlessly and it's fantastic to hear that the TV was able to set up the player for you.
Thank you for choosing Sony!
Best regards,
Estefany
