Customer Ratings & Reviews
- Model:
- UBPX700U
- SKU:
- 6625313
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality of the UBPX700U 4K Ultra HD Blu-ray Player, along with its ease of use and simple setup. Users also appreciate its reliable disc playback and compact size. The primary concern expressed by some customers is regarding its connectivity options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Disc playback, Picture quality
Excellent for movie fans!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 4k HD Blu-ray player to go with my new, 65" Sony Bravia OLED TV, and it works great! My wife and I are big movie fans, and especially old black and white films, and discovered the new 4k disks wouldn't play on my old Playstation 4. We decided to get a player rather than a Playstation 5, since I really don't game any more. At any rate, this is a great choice to pair with a Sony TV, and it handles the new 4k discs just fine, Even our older DVD's look better, although some of that may have to do with the new TV as well as the player, although Sony claims this player does make even older disks look better. At any rate, we've very happy with our new purchases!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BobP6825,
Thank you for choosing Sony!
It brings us great joy to hear that your UBPX700U Blu-ray player pairs perfectly with your 65" Sony Bravia OLED TV. We're glad it plays your 4K discs and enhances older DVDs, making movie nights even better. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Disc playback, Picture quality
Great Player at a great price, BB website terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice unit, I had a few years old LG player that was having troubles with UHD discs, This one came highly recommended for a mid priced unit with no fanciness. What it does have is Dolby Vision, (No other unit in this. price range has) Dolby TrueHD, DTS-HD High REs and Master Audio, not available on other units in price range. I was always told Panasonic was the best but I couldn't get over everything this had to offer. Picture looks great, Sound is great going to home theater and plays all discs no problem. It's a very basic player with no wifi or streaming etc.. (thing I would never use it for anyways) and I like that, Just want a great BluRay player. Problem I have is Best Buy hasn't updated their website for this 700U, the newest player, they have the previous 700 description, it doesn't have Wifi (or apps etc.. no streaming) I called their tech support and was told it does, hours trying to figure it out on my end going back and forth with Best Buy to realize they have the description of the previous unit have. Great player, terrible web and then tech support that kept telling me to do things that the player doesn't offer and told me to exchange it. I didnt exchange it, so the 4 star rating isnt for unit its for Best Buy. Until gets 5 Stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luxlamf,
Thank you for choosing Sony!
It's a true pleasure to hear that the UBPX700U Blu-ray Player is delivering excellent picture and sound quality for your home theater setup, along with advanced features like Dolby Vision and high-resolution audio support that set it apart in its price range. We appreciate your insight on its straightforward functionality, which aligns perfectly with your needs. We're sorry to hear about the confusion caused by Best Buy’s website and tech support, and we’re grateful for your patience in resolving the matter. Thank you for sharing your detailed feedback.
Best regards,
-Fred
- Pros mentioned:Picture quality, Size
Excellent value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this 4k player. It’s exactly what I needed. Small, quick responses, excellent picture quality! Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TCLfan,
Thanks for your wonderful review! We're excited to hear the UBP-X700U 4K player is exactly what you needed—compact size, quick responses, and excellent picture quality!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture quality
Dvd player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new blue ray player. Even though we do a lot of streaming, we have so many DVDs we needed to update it for our new TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda,
We are elated to hear that you are loving your new Blu-ray player! It is wonderful that you can continue to enjoy your extensive DVD collection with high-quality playback on your new TV alongside your favorite streaming services.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
Great Value 4K Player—Dolby Vision on a Budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player hits the sweet spot for 4K Blu-ray playback. It’s the most affordable option out there that supports Dolby Vision — everything else with that feature costs $500 or more. Keep in mind, while the PS5 and Xbox Series X can play 4K Blu-rays, neither supports Dolby Vision. Since this model has been on the market for a while, most of the early firmware issues have been ironed out. The remote is a bit on the small side, and the build quality isn’t as premium as the higher-end models, but for the price, you’ll hardly notice — or Care.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicodemus,
Thanks for sharing such a helpful and detailed review!
It brings us great joy to hear that this UBP-X700U hit the sweet spot for your home theater setup. We’re glad you feel you’re getting such a great deal on the performance.
We appreciate your business and thank you for choosing a Sony product!
Best regards,
Estefany
- Pros mentioned:Picture quality
SONY PLAYER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent blu ray player and definitely an upgrade over my PS5. It gives my old DVDs new life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyF,
Thank you so much for the fantastic 5-star review! We feel privileged to hear that the Sony UBP-X700U is an excellent upgrade for your home entertainment setup. It's wonderful that you're experiencing a noticeable improvement over your PS5 and that our upscaling technology is giving your DVD collection new life. We designed the UBP-X700U to deliver a stunning picture and immersive audio for all of your media, and your feedback confirms we've hit the mark.
Thank you for choosing Sony!
Best regards,
Dominick
OLD SCHOOL COOL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old School is still cool. He was so excited on Christmas day. He thought we were not listening to him. He could now watch his videos and enjoy the movies without having to pay to watch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValerieR,
It brings us great joy to hear that this was such a hit on Christmas day! There is nothing quite like that moment of surprise when a gift shows we’ve really been listening. We love that the UBP-X700U is helping him dive back into his video and movie collection with stunning 4K clarity, proving that "old school" physical media still offers the best way to enjoy a personal library without any extra costs.
Thank you for letting Sony be a part of your family’s holiday celebrations.
Regards,
Dominick
Freezing issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 week in and its already having freezing issues like others have said they experienced. Some discs brand new out of the package wont even begin to play. I dont recommend this player model WHATSOEVER. If problems with it are as widespread as Ive read online, the entire X700 line should be discontinued.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TheGhostRyder,
We are sorry to hear you are experiencing freezing issues and problems with discs not playing on your UBP-X700 player so soon after purchase. This is certainly frustrating. For immediate troubleshooting, please ensure the player's software is fully updated via the network settings, as updates often address disc compatibility and stability issues. Also, try unplugging the player for 60 seconds to reset it, and ensure your new discs are completely free of smudges or fingerprints. If the freezing and playback problems continue after these steps, please contact our support team directly so we can investigate your specific unit and determine the best course of action: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Disc playback, Picture quality
Stunning 4K and Blu-ray pictures!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit to replace the 5 year old exact same model (4K Ultra HD / Blu-ray / DVD) that had an Extinction Level failure last week (Door/tray quit opening). After 5 steady years of use, I only had one issue with it, and this new unit has the exact same issue right out of the box: it plays 4K Ultra HD and Blu Ray discs perfectly without fail ( as did the old one); however it refuses to play some DVD totally (fail to load) and the ones it does play hang up / stop / refuse to continue once it gets to a certain point if the disc is dual layer. I had hopes Sony would address this issue on the new unit after years of caustic reviews on just this issue: apparently not. That issue aside, I will give both the new and old units highest marks otherwise: jaw dropping 4K pictures and zero complaints other than the DVD issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankvS,
Thanks for providing such detailed and honest feedback on your UBP-X700. We're glad to hear that you are so happy with the "jaw dropping" 4K and Blu-ray performance, and we appreciate you giving it your highest marks in that regard.
We are truly sorry to hear that you're experiencing the same DVD playback issue with the new unit that you had with your old one. We understand how frustrating it is to have a recurring problem.
To address this, we recommend a couple of troubleshooting steps: Please ensure the player is connected to the internet and check for the latest firmware in the settings menu. Many disc playback issues are resolved through software updates.
While you've mentioned a pattern, it can be helpful to try a brand-new, clean DVD from a different source to rule out any disc-specific issues.
If the problem persists, we highly recommend reaching out to our official product support team. They can provide personalized troubleshooting and investigate this specific issue with you directly.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Ease of use, Picture quality, Size
Sony UHD Blu Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It yields a very good picture and offers a number of useful features. Easy to use and does not take up too much space.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMur,
We are excited to know that you find the UBPX700U player easy to operate and appreciate the high-quality image output. We designed it to be compact while still offering a variety of useful features, so we're thrilled it fits perfectly into your space.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Disc playback, Picture quality
Good quailty at a good price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older player for this one and so glad that I did. It works well and added the ability to play 4k discs. Sony makes quality products and this is just another example of that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryT,
We are glad you chose the UBP-X700 4K Ultra HD Blu-ray Player to upgrade your system. It's great to hear it's working well and that you are enjoying the addition of 4K disc playback and the quality you expect from Sony. Thanks for choosing Sony!
Best regards, Eliab
- Pros mentioned:Ease of use, Picture quality
Easy setup/great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy hookup and setup. Plays everything beautifully (old DVD thru 4k Blu-Ray and video/audio files). Cds play great too. Couldn't be happier, excellent buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DVDStorageGuy,
Thank you so much for your feedback! It is great to hear that the UBP-X700U has been so easy to set up and is playing all your media beautifully.
This model is designed to deliver stunning 4K picture quality and high-resolution audio, making it a versatile choice for all your entertainment needs.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Love it! Well worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upconvert is amazing. We have a lot of older DVDs and they look pretty dang good played on this DVD player. Can’t wait to watch something in higher resolution! Couldn’t be happier, highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALM2020,
That is fantastic feedback! We are thrilled to hear that the upscaling feature on the UBP-X700U 4K Ultra HD Blu-ray Player is amazing, making your older DVDs look "pretty dang good." We are delighted you couldn't be happier and highly recommend it!
We are confident you will be even more impressed when you start watching high-resolution 4K UHD Blu-rays.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Ease of use
Excited to watch more hardcopy movies.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great player. It's east to setup and watch movies. My only gripe is when it is booted, without a movie inside. It boots to a generic under developed dashboard. Pretty sure I could find something else, but this is an amazing 4k player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WayneH,
That's excellent to hear that the UBPX700U 4K Ultra HD Blu-ray Player delivers amazing 4K playback and is easy to set up! We understand your feedback regarding the dashboard interface when no disc is present. We are always working on improving the user experience, and your detailed feedback about the dashboard's design is genuinely appreciated and will be passed along to our development team for future updates.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Size
Excellent 4k player for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great 4k uhd and Blu-ray player!! I think that the picture quality and sound are incredible and outstanding!! I like how compact it is right down to the controller Many features and settings!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EileenB,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the UBPX700U’s incredible picture quality, outstanding sound, and compact design. Your enthusiasm for its features and settings inspires us to keep delivering products that enhance your entertainment experience. Thank you for sharing your thoughtful feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
Great player for a great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upscaling of regualar dvd and blu ray movies was excellent. The 4k movies play great and look even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JG83,
Thank you for choosing Sony!
We're honored to hear that the UBPX700U Blu-ray Player impressively upscales regular DVDs and Blu-rays, while delivering outstanding 4K movie playback. Your appreciation of its performance inspires us to keep enhancing the entertainment experience for our customers. Thank you for sharing your positive thoughts!
Best regards,
-Fred
A movie goers dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We caught the sale on the Sony - UBPX700U 4K Ultra HD Blu-ray Player during the holidays. If you have a 4K TV & a sound system to match, then you too can enjoy the use of this Sony player. When playing a 4K movie, the sound is simply impressive to hear with a 7.1 surround sound system. Visually speaking, the player does upscale old movies to 4K quality & that's nice. Regular 4K movies are also nice to watch. A word of note. You may need 2 HDMI cables to take full advantage of the home theater experience. Why 2? One to be used between the player & your 4K TV. The 2nd to be used from the player to your receiver for sound. Keep in mind that not all receivers can handle 4K & may not transfer the full video quality. How would you know? The player will tell you through the setup process. A 2nd way to tell, play a movie & hit info on your TV remote. Your TV will show you what resolution it's displaying. Other than that, we've been playing movies for about a month with no problems. Keep in mind that not all HDMI cables are the same. Please pick cables that can handle 4K or better. The brand makes no difference. It's your choice. Enjoy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richie!
Thanks for the helpful review and the great advice for other owners!
It is most rewarding to hear that your new UBP-X700U player is working so well with your home theater.
We appreciate you sharing those tips about using two HDMI cables to get the best audio.
Thank you for putting your trust in Sony!
Best regards,
Estefany
- Pros mentioned:Ease of use, Picture quality
Sony DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks more reliable than others due to weight. Easy to use even at 75.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DEW13,
Thank you for your feedback! We are very glad to hear the UBP-X700U feels reliable and easy to use.
This player offers high-quality 4K playback and supports a wide range of disc formats, making it a great choice for enjoying your favorite movies with ease.
Thanks for choosing Sony!
Best regards,
Estefany
Good But slight problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit of this model that I’ve purchased. The model number is essentially the same as the first, with the addition of a letter. The original unit developed a heat issue and eventually failed after several years of use. This newer unit seems improved overall, but it has an odd problem. I have a Samsung Smart TV, and the earlier model worked perfectly. When the TV was on and set to cable, turning on the UBP-X700U 4K Ultra HD Blu-ray player would automatically switch the TV to the Blu-ray input. With the current model, the TV does switch inputs, but only the audio comes through—the video is missing. To resolve this, I have to go through several steps, including turning the player and TV on and off multiple times, before they recognize each other and begin working correctly. However, once working the UBP-X700U 4K Ultra HD Blu-ray player gives an outstanding picture if you have any Blu-ray HD 4K discs to play. It also come with smart apps and internet connectivity which I do not use or need as I have cable and a smart TV with the same apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceB,
Thanks for the feedback! We’re glad to hear you’re enjoying the outstanding 4K picture quality on your new UBP-X700/U player.
At the same time, we're very sorry for the frustration with the video handshake issue. We'd love for our team to help you dial this in.
Please reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
They can walk you through a few simple steps to make sure your TV and player are talking to each other correctly the first time you turn them on.
Thanks for choosing Sony and letting us know about this issue.
Warm regards,
Estefany
- Pros mentioned:Ease of use, Picture quality
Sony DVD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony UBPX7000U provides excellent picture quality and easy to use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToddS,
We are pleased to hear that you are enjoying the excellent picture quality and user-friendly interface of your new player! We appreciate your positive feedback. Thanks for choosing Sony.
Best regards, Eliab
