Customer Ratings & Reviews

Hi David, Thank you so much for such an amazing review, and we are so pleased to hear that you like the superb audio, especially the enhanced bass built into this compact speaker. Thank you for purchasing the ULT Field 1 and for choosing Sony! -Jess

Hi RobertoM, we're glad you like our product! We understand your feedback regarding the volume level of your Sony unit. Please follow this link to isolate the issue:

https://www.sony.com/electronics/support/articles/00080926?utm_source=glean

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi ChristopherV, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're also glad to know that you feel this is the best compact sounding speaker that you've purchased. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the ULT Field 1. Thank you for choosing Sony! -Jess

Hi JenniferD,

We're so glad to hear that your Sony speaker delivers such great sound and works perfectly for your auto body shop! Thank you for sharing your 5-star rating—it’s fantastic to know the SRS-ULT10 performs reliably and brings vibrant audio into your workspace.

Thank you for choosing Sony—wishing you a lovely day!
DiegoV.

Thank you for your feedback, SpeakerofHouse.

We are so sorry to hear that the SRS-ULT30 did not meet your expectations for overall sound and bass. This is not the experience we aim to deliver, and we understand your frustration. We designed this speaker to provide powerful and high-quality audio, and we appreciate your honest feedback.

We will be sure to share your comments with our product development team. Your insights are valuable as we are always looking for ways to improve our products.

Thank you again for your valuable feedback and for being a Sony customer.

Best regards, Gus, Sony Social Media Team

Hi RobertS,

Thanks so much for the feedback!

We're so happy to hear your ULT FIELD 1 is getting the job done for you. It was designed to deliver solid sound in a compact and durable package. We appreciate you taking the time to share your feedback and recommend it to others!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi EddieM,

We're so glad to hear that. Knowing your Sony speaker is not only easier to operate but also delivers better performance than your previous one truly speaks to its thoughtful design. Thank you for giving your experience a 5-star rating—the clarity and convenience packed into your speaker are qualities we're proud of.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Hello Brandon,

Thank you for choosing Sony!

We're excited to hear that you're enjoying the SRSULT10 speaker! It brings us great joy to know that its loud and clear audio exceeds your expectations and enhances your daily scooter rides. Thank you for your positive review!

Best regards,
-Fred

Hi BigMama, thank you for your feedback! We're very glad to hear that you're enjoying the Sony - ULT FIELD 1 and find it to be a good, portable speaker with nice bass and sound options. We also appreciate you noting that the app is easy to use. We value your honest 7 out of 10 rating. Our goal with the ULT FIELD series is to deliver a powerful, bass-heavy sound that stands out in the portable speaker market, offering a different listening experience for those who love deep, impactful music.

We'll continue to innovate and improve our products, and we thank you for choosing Sony.

Regards,
Dominick

Hi BreanaT, Awesome! We're thrilled to hear that you like the audio quality of your ULT FIELD 1 Wireless Speaker. We appreciate your feedback and thank you for choosing Sony. Erin

Thank you for your feedback, AnnaB!

We’re glad to hear you are enjoying the sound quality and volume of your SRS-ULT10 while indoors! We appreciate your honest input regarding the outdoor performance; because outdoor environments lack walls to reflect sound, it can definitely change the listening experience. Your feedback is very helpful as we look for ways to improve our portable speakers.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi BarryB, thank you for the wonderful 5-star review! It's great to hear you're impressed with the ULT FIELD 1's portable sound! We designed the ULT bass boost mode to deliver powerful low end, and your observation about its character varying with placement is insightful. Thank you for being part of the Sony family! Best regards, -Dominick

Hello JohnT,

Thank you for choosing Sony!

We're excited to hear that you appreciate the very good sound of the SRSULT10 speaker, especially given its price. We look forward to your feedback on reliability and battery life as you continue to use it. Thank you for your review!

Best regards,
-Fred

Hello Brittana,

Thank you for choosing Sony products.

We appreciate your feedback regarding the SRS-ULT10. While we are glad the lightweight design makes it easy to carry, we apologize that the bass performance fell short of your goals. To enhance the audio and achieve a harder hit, we suggest adjusting the settings via the Music Center app as shown here: https://youtu.be/nUIF54cGkpI.

If further assistance is needed, do not hesitate to contact us via official channels at: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Best regards,
-Fred

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team

Hi Puma19,

We're pleased to learn that you're enjoying the impressive sound quality of your Sony speaker—thank you so much for your thoughtful 4-star rating! We really appreciate your feedback about NFC, and we will make sure to take it in consideration for future references. We're glad everything else about the product stands out for you and we hope you get to enjoy its portability and bold audio performance, which really help your favorite music come alive wherever you go.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi IsraelR!
Thanks for sharing your thoughts! We're glad to hear your initial impressions of the SRS-ULT10 speaker.
It brings us great joy to hear that you find the product loud, clear and great to look at.

We designed the SRS-ULT10 to pack a punch with ULT POWER SOUND for deep bass, and it offers IP67 water and dust resistance, making it a durable and portable option for enjoying music wherever you go.

We're glad you chose Sony!
Best regards,
Estefany

Hi Skip, We are really delighted to hear you're satisfied with the incredible and loud sound quality of your ULT Field 7 speaker. Your feedback regarding the need for some type of strap is greatly appreciated. It doesn't have a multi-way strap, but the ULT Field 7 has a comfortable and stylish handle, so you can take it wherever you want your music to go. Thanks for choosing Sony! -Jess

Hello BrittanyB,

Thank you for choosing Sony!

It's truly wonderful to know you love your SRS-ULT10 speaker! We're happy to hear it's hitting all the right notes for you. We appreciate your feedback regarding the battery life, and we'll certainly pass that along. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi HectorF,

Thank you for the incredible feedback! We're so happy to hear you're loving the ULT FIELD 3, and we truly appreciate your long-standing loyalty to Sony. Thanks for choosing Sony.
-Eliab