Customer Ratings & Reviews

Hi ChristopherV, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're also glad to know that you feel this is the best compact sounding speaker that you've purchased. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the ULT Field 1. Thank you for choosing Sony! -Jess

Hi austin22kr,
Awesome! We're glad to hear your enjoyable experience with your new ULT FIELD 1 speaker. This is definitely great for both indoor and outdoor activities. We are looking forward to your next purchase. Thanks for choosing Sony! - Kris

Thank you for your feedback, SpeakerofHouse.

We are so sorry to hear that the SRS-ULT30 did not meet your expectations for overall sound and bass. This is not the experience we aim to deliver, and we understand your frustration. We designed this speaker to provide powerful and high-quality audio, and we appreciate your honest feedback.

We will be sure to share your comments with our product development team. Your insights are valuable as we are always looking for ways to improve our products.

Thank you again for your valuable feedback and for being a Sony customer.

Best regards, Gus, Sony Social Media Team

Hi RobertS,

Thanks so much for the feedback!

We're so happy to hear your ULT FIELD 1 is getting the job done for you. It was designed to deliver solid sound in a compact and durable package. We appreciate you taking the time to share your feedback and recommend it to others!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thanks for commenting, Venkat! We're extremely pleased to hear that you're satisfied with the stylish & compact design, reasonable price, and superb performance of your ULT FIELD 1. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo

Hi EddieM,

We're so glad to hear that. Knowing your Sony speaker is not only easier to operate but also delivers better performance than your previous one truly speaks to its thoughtful design. Thank you for giving your experience a 5-star rating—the clarity and convenience packed into your speaker are qualities we're proud of.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Hi BreanaT, Awesome! We're thrilled to hear that you like the audio quality of your ULT FIELD 1 Wireless Speaker. We appreciate your feedback and thank you for choosing Sony. Erin

Hi BarryB, thank you for the wonderful 5-star review! It's great to hear you're impressed with the ULT FIELD 1's portable sound! We designed the ULT bass boost mode to deliver powerful low end, and your observation about its character varying with placement is insightful. Thank you for being part of the Sony family! Best regards, -Dominick

Thank you for your feedback, AnnaB!

We’re glad to hear you are enjoying the sound quality and volume of your SRS-ULT10 while indoors! We appreciate your honest input regarding the outdoor performance; because outdoor environments lack walls to reflect sound, it can definitely change the listening experience. Your feedback is very helpful as we look for ways to improve our portable speakers.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello Brittana,

Thank you for choosing Sony products.

We appreciate your feedback regarding the SRS-ULT10. While we are glad the lightweight design makes it easy to carry, we apologize that the bass performance fell short of your goals. To enhance the audio and achieve a harder hit, we suggest adjusting the settings via the Music Center app as shown here: https://youtu.be/nUIF54cGkpI.

If further assistance is needed, do not hesitate to contact us via official channels at: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Best regards,
-Fred

Hi Skip, We are really delighted to hear you're satisfied with the incredible and loud sound quality of your ULT Field 7 speaker. Your feedback regarding the need for some type of strap is greatly appreciated. It doesn't have a multi-way strap, but the ULT Field 7 has a comfortable and stylish handle, so you can take it wherever you want your music to go. Thanks for choosing Sony! -Jess

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team

Hello BrittanyB,

Thank you for choosing Sony!

It's truly wonderful to know you love your SRS-ULT10 speaker! We're happy to hear it's hitting all the right notes for you. We appreciate your feedback regarding the battery life, and we'll certainly pass that along. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi HectorF,

Thank you for the incredible feedback! We're so happy to hear you're loving the ULT FIELD 3, and we truly appreciate your long-standing loyalty to Sony. Thanks for choosing Sony.
-Eliab

Hi Twizzy,

You made the right choice with the Sony ULT FIELD 1! We're glad that you like the sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hello JulienW,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality of the SRSULT10, especially given its price. Your positive feedback encourages us to continue offering products that deliver great value. Thank you for sharing your experience with us!

Best regards,
-Fred

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Thank you so much for your feedback, playerj! We're delighted to hear that your SRS-ULT30 is working great and that you're enjoying music and podcasts every day. Knowing that our speaker is part of your daily routine truly means a lot to us. If you ever have any tips, favorite playlists, or questions, feel free to share – we're always here to help you get the best listening experience! Enjoy your music and podcasts!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany