The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 796 reviews
Rated 5 out of 5 stars
Great sound
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphone are very comfortable to use and the music is good.
Thank you for sharing your positive feedback on the WH-ULT900N, HungTrang. We are delighted to hear that you find them very comfortable and that you’re enjoying the music quality. At Sony, we strive to create products that blend comfort and impressive sound, so your satisfaction means a lot to us. We hope you continue to enjoy your listening experience! If you have any further comments or questions, please feel free to reach out.
Thanks for choosing Sony!
Best regards, Gus Sony Social Media Team
Rated 5 out of 5 stars
Excellent Heapdhones all-round
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are amazing to use, I’ve used them the past four days and haven’t had to charge them at all. Amazing sound and an even better noise cancelling. Definitely would recommend to use at the gym as well
It brings us great joy to hear that you’re enjoying the amazing bass, smooth sound, and effective noise cancelling of the WHULT900N. Your feedback inspires us to keep delivering quality products that enhance your listening experience. Thank you for sharing your thoughts with us!
Best regards, -Fred
Rated 5 out of 5 stars
Great for gaming
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my ps5 games the sound quality is really great and sometimes my wife complaints while I am using it because I can’t hear her, Noice cancelling is really awesome!
We're honored to hear that the WH-ULT900N headphones are perfect for your PS5 games! It's truly wonderful to know that you're enjoying the great sound quality and awesome noise canceling. We're happy that our headphones are helping you fully immerse yourself in your games!
Best regards, -Fred
Rated 4 out of 5 stars
Pretty good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't ANC if you use the 3.5mm jack. Would be nice if you could. Otherwise sound quality and comfort are both great.
Hi FMJiang, We’re glad to hear you’re loving the sound quality and comfort! We're sorry you've been running into difficulty. You can use the headset as noise canceling headphones by connecting a device via the supplied headphone cable and with the headset turned on. The ULT WEAR supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. They still sound awesome when wired in for listening, without any of the features the app makes available. To enjoy High-Resolution Audio music or use functions such as noise canceling/Ambient Sound Mode, just turn the headphones on. Thanks for choosing Sony. -Jess
Rated 5 out of 5 stars
Great Overall Headphones
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality to me is very solid, great bass when you need it. ANC and pass through modes are great as well. a great option at half the price of the sony xm5’s
Great! We're thrilled that you like the sound quality, noise canceling function, and Ambient Sound Mode of the headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best over ear headphones out there
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I dont normally write reviews but to anyone trying to find headphones with solid noise canceling and some really strong and responsive bass with good reverb these are the way to go and for the price is a no brainer will recommend time after time
We're beyond pleased you took the time to share your experience with the WH-ULT900N headphones! It's wonderful to hear that they provide the effective noise cancellation and powerful, responsive bass with excellent reverb that you were seeking. Your enthusiastic recommendation means a lot!
Best regards, -Fred
Rated 5 out of 5 stars
Very nice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these noise-canceling headphones; they're comfortable and have excellent noise cancellation. I highly recommend them, and they're a great price and it has excellent sound.
We are pleased to learn that you are loving your ULT WEAR headphones! It is wonderful to hear that the combination of comfort, excellent sound quality, and effective noise cancellation has made them such a great value for you.
Thank you for trusting Sony!
Regards, Dominick
Rated 5 out of 5 stars
Headphones are worth every penny.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first time for headphones, but I am so glad I chose these. They put out such a clear sound I couldn’t be happier. This is also a great choice if you are on a budget.
Thank you so much for sharing your experience with the WHULT900N, Paula! We're thrilled to hear that your very first pair of headphones delivered such clear sound and brought you so much satisfaction. It's fantastic to know that you're happy with your choice, especially with the value they offer for budget-conscious listeners. Your feedback means a lot to us, and we're so glad you chose Sony for this important purchase. Enjoy your music!
Best regards, Gus Sony Social Media Team
Rated 1 out of 5 stars
My Experience After Owning two units
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I want to share my experience because I relied heavily on professional reviews when purchasing these headphones, but my real-world results were very different. Hopefully this helps others understand what may happen over time.
1. First Unit
I bought my first pair and within about two months, the headphones started randomly disconnecting and reconnecting from my devices. It eventually became unusable. When I took them to Best Buy, I was told that this issue was not considered a manufacturer defect, so Sony’s warranty wouldn’t cover it. Best Buy replaced the unit only because I had a protection plan.
2. Second Unit
I used the replacement for around 10–11 months. Over time, the same intermittent disconnection issue returned (though not as severely), and I didn’t pursue it further because I expected the same explanation.
Later, the adjustment rail on the right side began to wear down and eventually broke. This directly affected comfort and fit, since that piece is what holds the headphones securely on your head.
Warranty Experience with Sony
Since I had already used the Best Buy protection plan, I contacted Sony directly. I submitted photos and a repair request. Sony responded that the broken adjustment rail was considered a cosmetic issue, and therefore not covered under warranty. I explained that the break affects the core function — wearing the headphones — but the response did not change.
I was then told that Sony determined the damage was caused by “excessive force.” I never dropped the headphones and there are no dents or marks to suggest misuse. I requested to speak with a manager, but that request was not acknowledged. The final resolution offered was to purchase a replacement unit for $152.
Final Thoughts
I’ve been a loyal Sony customer for years (TVs, camcorder, etc.), so this response was disappointing. I also want to be fair: I genuinely liked the sound quality and the noise canceling — both were excellent when I needed them most. My goal is not to discourage anyone outright, but to set expectations.
If you encounter similar issues (and I think you will) — especially structural or connectivity-related — be aware that they may not be treated as warranty-covered problems.
I hope this helps others make a more informed decision.
We genuinely apologize for the series of frustrations you have experienced with both units, especially the repeated intermittent disconnection issue and the difficulty with the warranty process. While we understand the disappointment regarding the broken adjustment rail, standard warranties typically cover defects in materials and workmanship but unfortunately exclude damage resulting from physical wear, accidental breakage, or excessive force, which is why the claim was denied. However, we are concerned about the recurring intermittent connection problems you reported with both pairs.. Please email us at [email protected] with the following details:
Name: Best Buy Username: Model Number: Issue: Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab Sony Social Support
Rated 4 out of 5 stars
Sony headphones
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The overall feel of the headphones are amazing the cancelation is really good. But for me the control are kinda hard but it will take aome getring use too
Thank you for your review. We're very glad to hear that you're enjoying the amazing feel and excellent noise cancellation of the Sony - ULT WEAR headphones.
We appreciate your honest feedback regarding the controls. We understand that new features can take some getting used to, and we're confident that with a little time, you'll become more comfortable navigating them.
Thank you for trusting Sony!
Best regards, Dominick
Rated 5 out of 5 stars
Best Wireless Over Ear Headphones In Price Range.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far, Best Wireless Over Ear Headphones In Price Range. Even better when item is on sale. You have to spend $200 more to even step up into the next class of headphones. The sound reproduction on these Sony Headphones. I am a picky audiophile with not a large purse. You will not go wrong with these Sony Headphones!! This Pair of Sony - ULT WEAR Wireless Noise Canceling Headphones replaced my Sony MDR-ZX110 which are still fine. I needed a second pair so thought I would step it up. The ULT Wear are superior.
Thank you for your incredibly enthusiastic and detailed review, LarryL! We are beyond pleased to hear that you consider the WH-ULT900N to be the best in their price range, and we are so glad they are living up to your high expectations as a self-described "picky audiophile."
It is truly rewarding to know that the sound reproduction and overall value have made such a positive impression. We designed our ULT WEAR headphones to deliver an exceptional audio experience with powerful, high-quality sound and the deep, resonant bass of the ULT button, all while making them accessible to a wider audience.
We also feel privileged to know that these headphones are a superior replacement for your still-functional MDR-ZX110. Your loyalty as a returning Sony customer means a great deal to us, and it brings us great joy to hear that you have experienced such a fantastic upgrade.
Thanks again for choosing Sony and for sharing your wonderful feedback! We hope you continue to enjoy all your listening experiences.
Best regards, Gus Sony Social Media Team
Rated 5 out of 5 stars
headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought these headphones before I left to Puerto Rico without reviewing them and let me say these headphones are such good quality for the amount of money they are cheap and very good noise cancellation
Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how you are enjoying their amazing Sound quality and Noise Cancellation. Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day! -DiegoV
Rated 5 out of 5 stars
Awesome!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Sound, Works Great!! Comes with Carrying case. Best bang for the $$$ in my opinion
Hi MattH! Thanks for your 5-star review! We are truly wonderful to know that you're enjoying the sound quality and the carrying case that came with the WH-ULT900N headphones.
The ULT WEAR headphones are designed for maximum comfort and structured for optimal sound.
We appreciate you choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Great sound
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome sound quality and bass! If you’re looking for over the ear headphones with huge sound, look no further.
Hi BrandonM, Thank you so much for such a great review and recommendation! That's good to know that you are enjoying the powerful sound and great bass of your new ULT WEAR headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony ult headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best sounding headphones on the market with crazy bass and clear sound.
Hi JeremyD, Thanks for sharing your feedback on the WH-ULT900N headphones! It is fantastic to know that you are finding the sound great for both music and videos and that they are comfortable to wear for long periods.
We focused on comfort as much as sound quality with these headphones, making them great for all-day listening. They feature our powerful ULT POWER SOUND bass boost and excellent noise canceling technology to keep your sound pure, wherever you are.
We appreciate you choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Love these headphones
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The noise canceling works really well and the battery life lasts me a week without any charge the sound is also nice and loud with good quality
It brings us great joy to hear that the noise canceling, battery life, and sound quality of your WHULT900N are all performing so well for you. We truly appreciate you taking the time to share these details, as it helps us understand what matters most to our customers. Thank you for your thoughtful feedback!