Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $178.00
The comparable value price is $248.00

Customer reviews

Rating 4.6 out of 5 stars with 764 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the ULT WEAR Wireless Noise Canceling Headphones, particularly praising the sound quality, comfort, and bass. Many are impressed with the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 764 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy on the head

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried many over-the-ear headphones and these are the most comfortable ones yet. The sound feels great, not overwhelming and more than enough. It does not stop you from hearing a toddler shreaking right next to you but it muffles it enough that it does not over power the music. Finally, the green is a very nice shade not at all loud and ugly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mama2Dos,

      We're delighted to hear that your Sony headphones have set a new standard for comfort and sound in your experience. Thank you for the fantastic 5-star rating—it means so much! It's wonderful that the noise reduction strikes the perfect balance, letting your music shine without overwhelming your surroundings, and we're glad the green color suits your style so well.

      Thank you for choosing Sony—wishing you a joyful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Makes the XM5s harder to justify

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the XM5s for over a year I decided to pick these up as the XM5s severely lacked in bass performance. Despite the "cheaper" feel and build, they perform very well and at times, are on par with the XM5s when in ULT 1 mode and both EQs in flat profiles. It has all the main features Sony advertises for the XM5s with the added benefit of folding itself to save on space, something I dislike about the XM5s. If you're coming from nothing, purchase these as you get big features for a small price. If your main listening genres are bass heavy like EDM, hip-hop, rock, etc, I highly recommend them as they emphasize those notes more and make the song feel more energetic. I personally prefer more bass so these fit me perfectly. The XM5s do have clearer and brighter characteristics than the ULTs at times but that can be compensated by adjusting the EQ. Very comfortable, sleek, light (Weighs the same as XM5), and is feature-rich so you don't feel left out in options. ANC is technically not the same as XM5 but I personally didn't notice a big difference between the two. Also, many claim that the mic isn't as clear as the XM5s but I rarely use these headphones when calling. Overall solid headphone for those who want the music to hit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinMM,

      Thanks for sharing your review and experience with the ULT WEAR headphones. We're glad that you like the sound quality, comfort, design, and noise canceling function of the headphones.

      Your feedback about the WH1000XM5 is also appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). You can also use the equalizer function of the Sony app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534533.html

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great bass adjustable headphones with excellent AN

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The ULT bass feature is nice for on the fly eq adjustment of music. The spatial 3D audio is also awesome. I’m using Tidal as the music source and it feels like I’m listening to some of my favorite songs for the first time again. The bass is powerful but with the ULT off the sound is still clear and the bass isn’t overwhelming. These are not the XM5s but they are half the cost and still sound great. The active noise canceling is also ver effective and works well even when not playing music. I’m very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH, Awesome! We are so glad to hear that you are enjoying the sound quality of your new headphones! We appreciate your feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT, OUTSTANDING HEADSET COMFORT.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY ULT NOISE CANCELLING HEADSET IS (ARE), BOUGHT TWO SETS THE BEST HEADSET FOR COMFORT AND MUSIC (SOUND) REPRODUCTION. I LISTEN TO MY FAVORITE MUSIC EVERY NIGHT BEFORE SLEEPING. THE EAR MUFF IS LARGE ENOUGH TO ENCLOSE THE ENTIRE EAR(S). NO OTHER PRODUCT COMPARES TO THIS PRODUCT’S COMFORT. THIS IS IS FIRST TIME EVER I HAVE ENDORSED ANY PRODUCT IT IS THAT GOOD!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, TimothyW!

      We are so pleased to hear that your new WH-ULT900N headphones are the "best" you've ever owned. It's truly rewarding to know that you find them so comfortable and that the sound reproduction is making such a positive difference in your nightly routine. We designed these headphones to provide a premium listening experience with earcups that comfortably enclose the entire ear, and it brings us great satisfaction to know we've succeeded.

      Thank you again for your strong endorsement and for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Alt/ metal/ rock sound great for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and did the geek squad protection to total under $200! I’m a iphone - apple music user and set up was easy with the sony connect app. I usually use airpod pro 2s and my previous over ear headphones were crusher anc 2s. I like these alot! I use ult 2 and vocal EQ on app & they sound perfect for me. They are not loud headphones but loud enough where you don’t have to turn volume all the way up to enjoy your music. One word to describe these headphones would be chill! The overall sound is just chill. They have Avg ANC, and excellent real bass, I didn’t like the the artificial bass on anc 2. Vocals are is a little bit distorted and under instrumental but overal output sound is smooth for a enjoyable listening experience. I have not messed with custom eq because i’m fine with what the stock options changed so far. Worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jreviews!

      It sounds like you had a great experience with your WH-ULT900N headphones!

      It’s wonderful to hear that the setup was seamless with the Sony Connect app and that the sound quality meets your expectations, especially with the custom EQ settings you used. Your description of the headphones as having a "chill" sound is quite insightful, and it’s great to know that you appreciate the real bass provided by them. While you mentioned that the vocals are a bit distorted and under the instrumental, it's good to see that the overall output still makes for an enjoyable listening experience. It’s also helpful to note the average active noise cancellation and sufficient volume levels. Your feedback on how the stock EQ options work well for you without needing further customization is valuable for others considering these headphones.

      If you need assistance, please get in contact with us via email to provide you better assistance on this matter. Send your name, username, model number, issue and telephone number to socialsupport@am.sony.com.

      Thank you for choosing Sony!

      Gus Sony_US

  • Pros mentioned:
    Bass
    Best Buy Employee

    Rated 5 out of 5 stars

    Great sound design for cheap

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ULT headset is very similar to Sony’s M4 and M5 headset. The ult has a built in ANC (active noise cancelling) function, with a tap of a button, the ult cancels all sound from all around you, to a ULT button that increases the bass drastically. This is a mid-range headset that is very budget friendly and comes with a carry case for it as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nunu,

      Great! We're glad that you like the noise canceling function, touch sensor, sound quality, and carrying case of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony ult wear headphone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love those headphones, the sound quality is amazing. I also love how you are able to control the sound. I was a little worried at first about it not fitting in my small head but man I was wrong. Overall great product excelente battery life, LOVE IT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MijinA,

      Amazing! We're thrilled that you like the sound quality, fit, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I’ve tried the Apple ones, bose and jbl and I prefer these over all other options. They fit perfectly, the sound is amazing and the ability to turn on and off the noise cancellation is my favorite feature. The battery lasts weeks for me - I wear them around 1 hour/day for workouts! Definitely worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristineR,

      You made the right choice with the Sony ULT WEAR headphones! We're glad that you like the fit, sound quality, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Weight

    Rated 4 out of 5 stars

    Bass headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent anc and transparency. Light weight and comfortable Good sound profile, you can change eq in app if you want a different sound profile If you are looking for bass , you want to buy these headphones. Come on it’s Sony sound profile nothing can go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey ZenithG, thank you for your feedback on Sony headphones. We're delighted to hear about your positive experience! As you mentioned, the headphones come with some great features:

      — Active Noise Cancellation (ANC) and Transparency Mode: Sony headphones are renowned for their class-leading ANC technology, which effectively minimizes ambient noise, and their transparency mode, allowing you to stay aware of your surroundings when needed.

      — Lightweight and Comfortable Design: These headphones are designed for prolonged use, ensuring comfort with their lightweight build and ergonomic design for a superior, all-day listening experience.

      — Sound Profile and EQ Customization: Sony's sound profile is praised for its clarity and richness. With the customizable EQ settings available through the Sony Headphones Connect app, you can tailor the sound to your personal preferences, whether that means boosting the bass or adjusting treble levels.

      — Bass Performance: If you're a bass enthusiast, Sony headphones won't disappoint. They are engineered to deliver deep, powerful bass that enhances your listening experience.

      It's wonderful to hear that our Sony sound profile has met your criteria. Thank you for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I have ear piercings.. helix and tragus and so I needed over-the-ear headphones that would be large enough to cover my whole ear. These are perfect! It doesn't irritate the piercings, and its comfortable and sound great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello xshy,

      Thank you for choosing Sony!

      We're elated to hear that the WHULT900N headphones are perfect for you! It's wonderful to know they provide full ear coverage without irritation, while delivering comfort and great sound quality. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headphones after closing time when im cleaning at my job and i love how fast i can pause my music when my coworkers talk to me just by touching the side, i like how i dont have to pull out my phone or look for the bottons to change my music or the volume, all i have to do is slide my fingers thru the side. Noise cancelation is a 10 out of 10, they work excelent at the gym. Sounds are really nice but i was expecting a little more inmersive sound, 8/10. But everything else is perfect, I would buy again and even get the higher model

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you so much for sharing your detailed feedback with us! We are really happy to hear that you appreciate the convenience of the touch controls on your WH-ULT900N headphones. It’s fantastic to know that the noise cancellation is performing so well for you, especially in active environments like the gym.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfy headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony ULT wireless headphones are better than I ever expected. They cancel noise out, they have a touchpad on the muffs, they are perfect and did I mention super comfy? I have not stopped using these since I got them and I will reccomend these to any and everyone I see!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadisonG,

      Thanks for this awesome review!

      We're delighted to hear the ULT Wear headphones are better than you ever expected. It's fantastic to hear you're loving the noise canceling, touchpad, and comfort. Thanks for the high praise and recommendation!

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding, Casual Listener’s Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality out of the box is impressive! The EQ app is fully optional but worth a look if you prefer to control your audio space to be just right. Also, it comes with an aux/wired option. No fancy EQ settings or electronic noise cancelling whilst wired, but the headphones are very good at filtering extra noise through their construction alone. I love how easy it is to connect with bluetooth and the portability of the headphones makes for easy packing when I go on trips or just when tidying up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BryanR,

      Thank you for choosing Sony!

      We're very glad to hear that the sound quality exceeds your expectations and that the EQ app enhances your audio experience. It's great to hear the wired option is practical and that the headphones effectively reduce background noise. We're also glad you find Bluetooth connectivity easy and appreciate their portability for travel. Thank you for sharing your positive feedback about the WHULT900N headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, comfortable on my ears, great sound and charge last a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertaL,

      Thanks for sharing your fantastic experience!

      We are truly heartened to learn that you're loving your ULT Wear headphones. It's great to know you find them comfortable, with great sound, and that the charge lasts a long time.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I was looking for for airplane travel mostly. I wanted noise cancelling and they are much better than my last pair. They are comfortable, over-the-ear headphones. I do wish the charging cable was as long as the plug-in cord for airplane monitor, so if I ever need to charge more (for long flights), I can still wear them while charging. Not as expensive as some headphones, but not cheap either. I might buy another set for my husband. Oh! They come with a hard-shell case…perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NoTech, thank you for the perfect score! We are immensely pleased to hear you're enjoying the ULT WEAR headphones and their industry-leading noise cancellation technology that is right what you needed to travel comfortable and relaxed. We appreciate the feedback regarding a longer power chord so our costumers keep wearing them while charging –such a great suggestion! And don't hesitate in getting a pair of headphones for you husband, we bet he will love them! Thank you for choosing Sony. Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Got thump if you want it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sets the standard always. For me it's all about high quality sound and has never disappointed me. Sound is excellent for all genres. Battery life is excellent, fit is very comfortable. You can customize your sound or use the Sony presets which bring the thump if you want it. Great headphones with high-quality Sony sound. I expect nothing less from them and they deliver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Txhairbear, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the sound quality of your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount that I paid for them these are amazing. Has long lasting charge, amazing audio, comfortable, and they are stylish. You would think that for around 100 they would be decent but these could honestly compete against $500 headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, KevinC!

      We are so thrilled to hear how much you are loving your WH-ULT900N headphones. It’s fantastic to know that you feel they offer such amazing value, and we are incredibly proud that you believe they can compete with much more expensive headphones. We designed them to deliver a powerful, high-quality audio experience with long-lasting battery life and comfortable, stylish design, and it’s truly rewarding to hear that we got it right for you!

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Essential Flight Companion

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Wireless Noise-Canceling Headphones are not only a game changer, but also a life changer, especially on long airline flights! This Sony-ULT WEAR is so very comfortable, and the contrast of having them on versus taking them off is dramatic! I won't travel without them. They are an essential flight companion!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarlinDar!
      Thanks for the review!

      We are thrilled to hear you're having such a positive experience with our ULT Headphones!
      It brings us great satisfaction to hear they've become an essential companion for your long airline flights, especially with their superior comfort and dramatic noise-canceling capabilities that make such a difference in your travel experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones for calming overstimulation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who gets overstimulated easily, I have found that theses headphones work wonderfully. There great noise canceling helps me clam down and stay focused. They also have a little weighted which also helps with claiming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, ClaireW!

      We are so pleased to hear that the WH-ULT900N headphones are helping you stay calm and focused. It is incredibly rewarding to know that the noise-canceling feature and the slight weight are providing you with the comfort and support you need. We designed these headphones to provide a peaceful and immersive listening experience, and it's wonderful to hear they are working so well for you.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Great Sound & ANC. Both hinges broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, Great sound, Fantastic Active Noise Canceling. I use them for gaming and ANC works even when wired, which is a huge plus. I can't hear anything. With all that being said, after 3 months, both hinges cracked and broke. The hollow plastic design is light and comfortable, but completely flawed. Super disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjkooks,

      Thank you for reaching out to us with your concern. While we're glad that you like most of the features, we're sorry to hear that you have an issue with the headband hinge of your Sony ULT WEAR. This is definitely not the quality or durability we aim to deliver to our customers. Sony commitment to customer satisfaction is our top priority and the ULT WEAR were tested and build to last.

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the ULT WEAR:

      We value your feedback and aim to restore your trust in Sony.

      Sincerely,
      Jess Sony_US