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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.3 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Walkman NW-E394 8GB* MP3 Player for its exceptional sound quality, portability, and user-friendly interface. Many users are impressed with the device's compact size, making it convenient to carry around. The FM radio feature is also a pleasant surprise for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MP3 was a present for my Granddaughter and she was able to get it going and started using it right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good I said it was good nothing much to add. xxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance from Best Buy agent!!! Will buy from there again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mp3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better one. Had one years back and I knew I'll will like it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift, and she was very happy with it. Uses it all day, everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MP3 Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement on the MP3 player software and sound. I like this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device that has great sound and adequate storage. Sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Walkman NW-E394 8GB* MP3 Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift.. the person that got it LOVES IT though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I need for when I go running or walking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent choice of gift for my child.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I have to complain was that when I tune on these radio stations, it makes too much static. I cannot hardly hear these disc jacks clearly or the music.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older version of Sony MP3 was a lot better. More options, screen better for eyes. This one feels cheaply made. Unfortunately had to replace due to battery wouldn’t last very long on my old one. I Keep my old one plugged into my car and use the newer for my exercising.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product but poor user instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a a gift for a non-technofobe thinking it would be simple to use. Unfortunately there were no user manual type directions, it only included the quick setup picture only guide. It probably works well - if you know how to do it. Now this one sits unused.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cheaper product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device feels / looks cheaper. also we listen to audio books and it is very confusing how it displays books / authors. seems to lose your place often. will consider an ipod when we have to replace.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello meme, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. sony_US

  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was simple to set up, the battery lasts and the design is good. I thought the sound quality was great and the price was reasonable for the storage capacity. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Do they even still sell these?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and it’s still works from 2017-2023! Great for being able to hike and listen to music without running down my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    sound is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a mp3 the sound is amazing. when charged it will last a good 6hrs or so

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for me in October for my birthday.....the shuffle mode apparently fails to work if you have more than 127 songs on it. I have 380 songs and I have to listen to them in alphabetical order to get the thing to play more than the same 15-20 songs it plays on shuffle mode. Now I can't get it to load more songs. The computer does not recognize the device anymore at all. Evidently there is a firmware update you can download to fix the shuffle problem and maybe the download problem. I found this info on the Sony site, however, you can't apply the update as the computer doesn't recognize the device! I would never buy another one of these devices....we paid 70 bucks for a fancy radio at this point. Will hold a buttload of music but you evidently have to load them all at the same time and listen to them in alphabetical order.....very annoyed and unhappy with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mp3 player! easy to use. only thing is the space is limited

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as described.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs clearly say it has memory card slot. It does not. Sony gives false specs to all sites that sell their products.

    No, I would not recommend this to a friend