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Customer Ratings & Reviews

Sony - Walkman NW-E394 8GB* MP3 Player - Red-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 110 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 110 Reviews
  • Rating: 4 out of 5 stars

    walkman still rules

    Posted
    aLTp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These devices are well made, and based on experience with previous models and other brands the sound must have been upgraded because I detect a better quality sound this time around. Same music formats I have always used (top mp3 rate available for Windows Media Player shuffling). I use this plugged into my car system. Or I use better headphones. The ones that come with it are just OK. One draw back of this devise. When I tell it shuffle and don't repeat, if I turn it off, then, when I turn it back on it still starts at the beginning of the list.(so it does repeat) So I have to skip songs until I get to where it left off. If there is a way to stop this, someone let me know.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    LauraBuzz

    My husband bought this for me in October for my birthday.....the shuffle mode apparently fails to work if you have more than 127 songs on it. I have 380 songs and I have to listen to them in alphabetical order to get the thing to play more than the same 15-20 songs it plays on shuffle mode. Now I can't get it to load more songs. The computer does not recognize the device anymore at all. Evidently there is a firmware update you can download to fix the shuffle problem and maybe the download problem. I found this info on the Sony site, however, you can't apply the update as the computer doesn't recognize the device! I would never buy another one of these devices....we paid 70 bucks for a fancy radio at this point. Will hold a buttload of music but you evidently have to load them all at the same time and listen to them in alphabetical order.....very annoyed and unhappy with this product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice player

    Posted
    Cjayp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The player itself is okay. A ny has certainly made it cheaper quality than my old one, but still a nice player. The thing I hate is you have to use Media Go on a windows computer, and I hate media go. I liked the content transfer my old player used. The only reason I bought a new player was because my old one is not compatible with window's 10 other than that it's still a great player. The new one is okay. The sound Is good , the screen a tad smaller but overall a good player. I just hate media go.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Cjayp, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rating: 5 out of 5 stars

    Christmas gift.

    Posted
    Redmomof6
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We ordered 3 of these for our daughters for Christmas. We wanted a way for them to listen to music with out all the apps and smarts tect that you get with other Devices. They are perfect for what we need. They hold tons of music. We don’t have to worry about them being taken to school or on the bus. Even if there were to break we could easily replace them. Unlike the 200.00 dollar I pods. Bought for a 14, 12, and 10 year old.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worthless

    Posted
    Valuedcustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This MP3 player is NOT compatible with Windows Media Player. It will not accept playlists so your music can not be organized. The player is only recognized as a generic USB storage device and not a media device. If you check on Google, this has been a problem for a few years. Unfortunately, I bought this as a Christmas gift and the 15 days expired before she received the gift. I am screwed. Can not even return this worthless device.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this MP3 player. The screen is big enough to see what music I want to play. This works perfectly for me as I work in a bank and while we are allowed to use mp3 players we are limited to ones that can't connect to the internet and doesn't have a camera so my choices were limited. The only downside to this player is that the SIM card isn't removable and the only way to charge the player is by plugging it into a computer and you can using it while it is charging; I wish that it came with a wall charger.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    drad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had Sony Walkman's since the 80s, starting with a cassette player. Bought this to replace my 10 year old Sony for running. Easy set up right out of the box. Better battery life than earlier models. I also have a high end Sony Hi-Res Walkman (but I am not going to run outside in the rain with that model). Sound quality is good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sony still has quality

    Posted
    LaptopShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great little player. Had to find one without the voice recording but still had FM radio. Sony cannot be beat for quality MP3 players and something that lasts. Tried the low budget player for a fast replacement of one that was worn out. Had to return it as it was DOA. Have never had an issue with Sony.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    UnhappyCamper
    • My Best Buy® MemberMember

    This device will not work with Window Media Player. It will not sync a playlist. Window only recognizes it as a generic USB storage device and not a media player. Google the problem, it has been ongoing since 2014 with no solution. I think Sony is pushing to use their own media player. Not going to happen.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as good

    Posted
    Music
    • Verified PurchaserVerified Purchase

    My older version of Sony MP3 was a lot better. More options, screen better for eyes. This one feels cheaply made. Unfortunately had to replace due to battery wouldn’t last very long on my old one. I Keep my old one plugged into my car and use the newer for my exercising.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works for what I need.

    Posted
    Golteb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a simple mp3 player with physical buttons and reasonable price. Got it at a clearance price. It works for what I need. Not the best mp3 player though. Shuffle feature does not really reshufle the songs. Its in the same order as the previous shufle.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sony device

    Posted
    sirksofine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Its a bit tricky to program, be careful when shutting down not to accidently ta the on button. Perfect size for carrying. Sound sincere , soft on bass, tweets lost, give it a 7 on sound through my beat in ear, will be trying over ear head phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent MP3

    Posted
    cayess
    • Verified PurchaserVerified Purchase

    I bought the Sony 4G awhile back and since it is almost full, I decided to purchase an 8 G. Since I am an avid Classical music lover, I was looking for good quality sound and ease of use. The Sony MP3 has delivered.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi cayess,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rating: 5 out of 5 stars

    Best MP 3 Player

    Posted
    Golfgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have wanted a Sony MP3 player for a while now and I finally got mine for my birthday. Love the quality and the sound is great, I have the option to choose different play back sounds and I enjoy that is small enough to go in my small pocket on my running leggings. Great sound at a great price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good Product but poor user instructions

    Posted
    hpncpapa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this a a gift for a non-technofobe thinking it would be simple to use. Unfortunately there were no user manual type directions, it only included the quick setup picture only guide. It probably works well - if you know how to do it. Now this one sits unused.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Handy MP3

    Posted
    Riles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for my car after installing a new stereo and I bought a second one in a different color for new music the first one being used for my old CD music. Very handy! Being light weight I can use it around the house and yard too!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    SIMPLE EASY LISTENING

    Posted
    rhoda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The simple Sony Walkman is the best. Looking for something easy to download tunes & listen to radio & this is it. Sturdy & that red color stands out! (easy to find among your stuff).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use walkman

    Posted
    SammyB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was sad when I washed my old Walkman, but I was able to get a similar model at Best Buy. Easy to download all music I had already on the computer, did not have to buy it like the I-Pod. BB did not have the best price, but I had already ordered it online.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent sound and quality

    Posted
    Christy
    • My Best Buy® MemberMember

    I thought this was simple to set up, the battery lasts and the design is good. I thought the sound quality was great and the price was reasonable for the storage capacity. I would recommend

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good basic MP3 player with a screen

    Posted
    GrannySue
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is what I was looking for, a good basic MP3 player to use with the sound system at church to accompany my choir. It is easy to use and download music onto so the tech that service can get the music started for us.

    I would recommend this to a friend