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Customer reviews

Rating 4.3 out of 5 stars with 801 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 801 reviews
  • Rated 4 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these the only drawback is they keep falling out of my ears when i tilt my head LOL.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are “ok”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are little and hard to grasp. When you need to adjust them in your ear you almost always hit the button, which stops music or calls. They suggested downloading the Bose app, (which I find annoying that every product needs an app) but it allowed me to change settings to improve the sound quality (which was terrible right out of the box).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinB, Thank you for the feedback on your experience with your WF-C700N. We apologize for any inconvenience that you experienced with the placement of the button and the overall built of the earbuds. We recommend using the Sony Headphones Connect app to personalize the setting to suit your preference. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Worst connectivity. Beware return policy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these. The connectivity is horrible with my iPhone, particularly at the gym where countless others are also using Bluetooth devices. I got them solely for this purpose so it’s quite disappointing. Also Best Buy’s return policy is 15 DAYS which I missed. Do yourself a favor and skip these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hannah,

      We're truly sorry about the connectivity issues you're having with the WF-C700N headphones. That's definitely not the experience we wanted you to have. We'd love to help you resolve it.

      Connectivity issues can sometimes occur in environments with many Bluetooth devices, like gyms. To help improve performance, try resetting the headphones. For instructions, check this out: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html

      Additionally, make sure they have the latest firmware version through the Sony Headphones Connect app. Also, placing your phone in a front pocket or armband can help maintain a stable connection. We hope the information helps and thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones. I recommend if anyone needs headphones to buy these they are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaJ, Awesome! We are so glad to hear that you are enjoying your new WFC700N. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my ear phones are doing the job I brought them for . Im glad I brought them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suede, We're so delighted to hear you are overall pleased with the features and performance of your WFC700N Truly Wireless Noise Canceling Headphones. Block out the world with the WF-C700N noise canceling truly wireless earbuds. Indulge in hands-free calling and exceptional sound quality for a superior audio experience. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. With an IPX4 sweatproof rating and up to 15 hours battery life, you can take these earphones with you anywhere for long jogs, workouts in the gym, or lengthy commutes. Crafted for all-day comfort with lightweight materials and an ergonomic design. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect size for my ears. I have no complaints at all. I love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MzDzee81, we are happy to know that you are enjoying your new earbuds! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall did loose one and have to replace

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoleneB,

      While we're glad that you like most of the features of these earbud headphones, we're sorry to learn about what happened. We do have good information about how to purchase the earbuds (headphones) or the charging case separately on the link below.

      https://www.sony.com/electronics/support/articles/00189241

      For the WFC700N, unfortunately, the earbuds and charging case are not available individually. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad fitting for my ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but wouldn't stay in my ears when working out

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IlyaS,

      Thank you for your feedback about our Sony WF-C700N earbuds. We're glad to hear that you enjoyed the sound quality. To improve the fit of the earbuds during workouts, we recommend trying different ear tip sizes that come with the headphones to find the best fit for your ears. Adjusting the earbuds' position in your ears might also help.

      Thank you for choosing Sony.
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a little sensitive in the on/off switch but other than that I love these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC,

      Thanks for sharing your 5-star review and experience with the WFC700N. Your feedback about the on/off function is greatly appreciated. You may refer to these links for more information about the on/off function of the headphones:

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781967.html
      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780636.html

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Need more battery time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok just only 7 hours then you got to charge was hoping for more battery time and also a battery that you can charge your phone like the cheap hair earbuds I got with the case that I'll charge your phone is just going way out on high prices

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      Thank you for the review and we do apologize for the inconvenience. Your feedback is greatly appreciated. The battery life will depend on how you use the headphones. Check this link for operating time.

      https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781965.html

      A good thing to note is the headphones support quick charging (10 min charge for up to 1 hour of playback). For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    herman santana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear phones i am very happy. thank you Sony, also thank Best Nuy for been a fantastic store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hernan, we're glad you are happy with your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best noise canceling earbud for this price range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it can connect to two devices at the same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiuL, Fantastic! We're extremely pleased it suits your needs and expectations. Thank you very much for sharing your excellent experience with your WF-C700N and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Fantastic Product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a fantastic price. These are just as good as much higher priced products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blahs, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great value. Great fit & sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some orientation to master all the features of these, but I'm enjoying them now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnG, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are surprisingly legit and light weight! You won’t be sorry!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, AnthonyL! We're glad you like your new Sony headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Green 4 the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Girlfriend. She seems to like it and the color she hates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djeoph, This is a great gift idea! We're very happy to hear that she likes her new Sony WFC700N. And we also appreciate her honest feedback about the color of the unit. The WF-C700N headphones with Noise Cancelling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Block sound pretty well, great for my workouts. Have not broken from having sweat on them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacM, Amazing! We're glad you like the excellent noise canceling feature, IPX4 rating. and good to know it works and fits great for your workouts. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Bluetooth fir truck driver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I speak to says they can hear me perfectly fine. And that is that I drive a commercial truck which is very loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelN, Good to know your investment is worth it! We're extremely happy to hear they work great and you like the amazing audio and ambient sound mode feature of these earbud headphones. Our WF-C700N noise canceling headphones, all-day comfort and immersive sound quality allow you to enjoy music anywhere. They have the Digital Sound Enhancement Engine (DSEE) and Sony’s unique driver which reproduce your music with authentic vocals and powerful bass. With Wind Noise Reduction Structure, these headphones your voice clearly, even on a windy day. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Cheap and very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the product buy them and you guys are gonna be happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseB, Thank you for sharing such an excellent shopping experience. We're truly delighted to hear your purchase went well and we've matched your expectations with your WF-C700N earbud headphones. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item + its functions very enjoyable, easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnieM,

      Thank you for the 5-star rating! We're happy to hear that you're enjoying the sound quality of your new Sony headphones. The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -

      David Sony_US

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